Well... I want a refund. Nix hound

N0TPLAYER2 · May 2016

Sigh. I previewed the new pet, the nix hound. Looked good, pretty large, lots of details. I buy it and literally lol at the troll job by zos.

How can I get a refund on Xbox for this? It's not even funny.

In the future please make the size of the pet in the preview, you know, match the size of the actual pet.

Below I am previewing the pet next to the one I purchased. You'll see why I'm upset.

http://imgur.com/cN0Ucnv

http://imgur.com/L61AQPa

Firerock2 · May 2016

N0TPLAYER2 wrote: »

It's not even funny.

http://imgur.com/L61AQPa

It kinda is lol

psychotic13 · May 2016

If they refund you I'll eat my hat.

WalkingLegacy · May 2016

That's pretty ridiculous.

Although the crown store makes those little pets look like they're in your face zoomed in while in preview...

I agree OP. False advertising.

emily3989 · May 2016

All their pet previews have been misleading in this regard, at least the ones I am familiar with.

I just have the free pets from DLC access and a few quests - I never use them, my daughter loves the dog, I think it is the Orsinium one, it runs around and eats mice.

Czeri · May 2016

emily3989 wrote: »

All their pet previews have been misleading in this regard, at least the ones I am familiar with.

I just have the free pets from DLC access and a few quests - I never use them, my daughter loves the dog, I think it is the Orsinium one, it runs around and eats mice.

That's the jackal from TG.

N0TPLAYER2 · May 2016

Still remains that I bought this, and when previewing other pets they don't appear that much larger. That's like previewing a dog that's dog size, then buying it and it's the size of a horse. It's insane.

It is kinda funny yes. But I think I would like a refund seriously. Do I submit a support ticket on the website or through my console?

I'm not usually one to complain too much outside of obvious price gouging etc, but I debated, pulled the trigger and then was like WTF when I equipped it.

emily3989 · May 2016

hmm, then where did I get that little fire breathing frog from? Thought that was TG since I see them all over the place.

Vaoh · May 2016

N0TPLAYER2 wrote: »

Sigh. I previewed the new pet, the nix hound. Looked good, pretty large, lots of details. I buy it and literally lol at the troll job by zos.

How can I get a refund on Xbox for this? It's not even funny.

In the future please make the size of the pet in the preview, you know, match the size of the actual pet.

Below I am previewing the pet next to the one I purchased. You'll see why I'm upset.

http://imgur.com/L61AQPa

Wait.... WTF! That's seriously misleading. I have only ever purchased one pet (polar bear cub) and was happy.

Definitely going to think twice before buying any pets from the Crown Store in the future!

ZOS you should refund the this guy.

MasterSpatula · May 2016

This pic only makes me want one.

The real question I have to ask isn't how big it is, but how much dang noise does it make?

TheSpin · May 2016

I have to agree with the OP about the misleading advertising. It does say 'giant' in the description of the pet. That should put it on par with the spiders in game.

I would have felt the same as the OP if I'd bought it.

Korah_Eaglecry · May 2016

WalkingLegacy wrote: »

That's pretty ridiculous.

Although the crown store makes those little pets look like they're in your face zoomed in while in preview...

I agree OP. False advertising.

Not really, all of the other small pets in the previews are their actual size. That Nix Hound is definitely not scaled to the actual size and would warrant false advertising.

Asherons_Call · May 2016

I had the same experience with the frog

sirrmattus · May 2016

Shameful

emily3989 · May 2016

Oh wait, the frog was a part of the TG expanded edition, the 4K crown package with DLC, camel, and pet.

I wanted TG and my daughter wanted the camel, so I figured I might as well get the fire frog and 5 xp scrolls for free.

The fire frog is very small, same size as the ones you see over by the Thieves Den entrance.

WalkingLegacy · May 2016

Korah_Eaglecry wrote: »

WalkingLegacy wrote: »

That's pretty ridiculous.

Although the crown store makes those little pets look like they're in your face zoomed in while in preview...

I agree OP. False advertising.

Not really, all of the other small pets in the previews are their actual size. That Nix Hound is definitely not scaled to the actual size and would warrant false advertising.

I was mostly agreeing with the OP on nixhound.

The few pets I've bought all turned out fine besides their loud noises they make every 30 seconds.

Lil Netty can fart all day though.

N0TPLAYER2 · May 2016

Thanks for the support guys. It's only 400 crowns but more the principal. I bought the ass ugly guar pet simply because he was huge and annoying lol, I've never had a problem with the pets being the wrong size. I own 19 pets currently. I'm not one to throw a fit over a simple thing, again this is just misleading and needs to be fixed.

Thanks for pointing out it does say "giant" which is why I grabbed it. Honestly I didn't want it, previewed it, was like wow that looks pretty awesome, bought it and was like damn you zos!!!

Can anyone post the pic in the thread for others? Can't seem to myself. Thanks.

Inarre · May 2016

Lol oh dear. That is quite a difference. They should put a comparison of size on their previews.

BucFanJKE · May 2016

Ouch... That's pretty awful.

N0TPLAYER2 · May 2016

One more for good measure. Didn't even do it justice the first time. It's even worse in this photo

http://imgur.com/cN0Ucnv

sickboy2808 · May 2016

I bought the Netch months ago and was shocked that it was so small. Never again will i buy another pet

sickboy2808 · May 2016

I bought the Netch months ago and was shocked that it was so small. Never again will i buy another pet

NewBlacksmurf · May 2016

I think it's time these items either go in the Xbox store or ZOS just doesn't sale them.

I see the issue and I don't like how they are selling non-Ingame items (you can't get these in-game) using this crown store which removes any normal service options from Xbox live and limits it to the ZOS rules

Rohamad_Ali · May 2016

Ewwww

Gidorick · May 2016

I guess you just bought a pet for your pet. How sweet.

Saoirse_Siobhan · May 2016

Wow that is bad! Maybe they could just fix it?
I hate Nixhounds though, won't be getting one anyway regardless of size.

HuawaSepp · May 2016

I will buy the Nixhound if it gets the size of the Guar, but atm thats only a joke...

CaptainBeerDude · May 2016

Good luck with that. There is literally a clause that states 'no refunds'.

It may have been intended to be giant, but it needs to be differentiated from normal nix hounds, unless you were hoping to run around trolling with it. Given a choice between giant, normal or miniature pets, I think that miniature is best. It will get in the way less. I can only imagine how much I will be (failing) to attack this thing in dungeons, the normal pets and people with the goblin polymorph already draw plenty of agro from me.

kojou · May 2016

You could RP that it is a nix puppy that you adopted from the Nix Hound rescue?

RAGUNAnoOne · May 2016

@ZOS_GinaBruno tell your team to enlarge the actual nix hound

FLuFFyxMuFFiN · May 2016

sickboy2808 wrote: »

I bought the Netch months ago and was shocked that it was so small. Never again will i buy another pet

I hope you weren't hoping for a full sized netch. I think the baby netch is a good size for a pet