Maintenance for the week of July 6:
• PC/Mac: No maintenance – July 6
• ESO Store and Account System for maintenance – July 8, 10:00AM EDT (14:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: No maintenance – July 6
• ESO Store and Account System for maintenance – July 8, 10:00AM EDT (14:00 UTC) - 12:00PM EDT (16:00 UTC)
The issues related to logging in to the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Need a better Customer Support Option
MikeB
✭✭✭✭✭
I submitted a ticket 2 weeks ago and have yet to receive a response that has anything to do with my ticket. I have received two responses and neither have come close to being helpful. I sent my ticket to support.elderscrollsonline.com as requested but Im asking for a better option. They don't seem to be able to see my account on these forums, so are unable to answer questions about it.
0
Best Answer
-
ZOS_DaryaKadminHello MikeB, I am sorry the response you received did not seem relevant to your query. Please reply to that ticket to re-open it.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site5
-
Beardimus✭✭✭✭✭
✭✭✭✭✭On Xbox they have always been mega help full for me, I open the ticket in game, you get the automatic message then a follow up from an agent. Sometimes goes into my email junk folder.Xbox One | EU | EP
Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
1st Emperor of RavenwatchAlts - - for the Lolz
Archimus : Bosmer Thief / Archer / Werewolf
Orcimus : Fat drunk Orc battlefield 1st aider
Scalimus - Argonian Sorc Healer / Pet master
Fighting small scale with : The SAXON Guild
Fighting with [PvP] : The Undaunted Wolves
Trading Guilds : TradersOfNirn | FourSquareTraders
Xbox One | NA | EP
Bëardimus : L43 Dunmer Magsorc / BG
Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
Nordimus : VR16 Stamsorc
Beardimus le 13iem : L30 Dunmer Magsorc Icereach0 -
NewBlacksmurf✭✭✭✭✭
✭✭✭✭✭Did you Open the ticket in-game using Help -->submit a ticket?
If not, I'd suggest doing that first.
Also, did you link your Xbox live profile to the ZOS account per the first email they sent when you started playing the game?-PC (PTS)/Xbox One: NewBlacksmurf
~<{[50]}>~ looks better than *5010