Lysette wrote: »

Eshelmen wrote: »

Moglijuana wrote: »

Eshelmen wrote: »

UBiSOFT has stepped up their game since their launch of AC Unity. They actually cared about the publicity they recieved from that game and immediately apologized and promised to put full force in to ensuring their released products are at the industry standard.

UBI messed up with characters being lost in The Division. Zeni hasn't really had this issue yet.

There is a huge difference between losing your entire character versus lagging out every now and then.

I don't expect compensation from Zeni, I just expect them to get off their high horse, address the problems and fix them.

If only lagging out was the only issue lol. But that is a different discussion.

The high horse is the real issue...

Regardless of bugs or lagging out, doesn't matter. The point is that nobody here is losing their characters after dozens to hundreds of hours of time and effort thrown in to each character and then wipe. Unless I'm mistakened but Zeni hasn't had this issue since I've been playing and I don't see accidental wipes happening any time soon.

UBI NEEDS to do something in regards to compensation. Zeni isn't at that point yet.

Bugs,crashes and poor performance is one thing, but a AAA publisher/developer losing its customers data? That is just embarassing.

Well, an MMO can be seen as a special kind of real time database service - and when UBIsoft lost customer data, then they do a really poor job at the core of their business, namely to store the data properly or at least be able to roll back and eventually forth right before the errror occurred, like any professional database service can do it. Losing costumer data completely is unacceptable.

Right.... and Zeni doesnt have this issue with ESO...

So..... no comparison.

Lysette wrote: »

Eshelmen wrote: »

Lysette wrote: »

Eshelmen wrote: »

Moglijuana wrote: »

Eshelmen wrote: »

UBiSOFT has stepped up their game since their launch of AC Unity. They actually cared about the publicity they recieved from that game and immediately apologized and promised to put full force in to ensuring their released products are at the industry standard.

UBI messed up with characters being lost in The Division. Zeni hasn't really had this issue yet.

There is a huge difference between losing your entire character versus lagging out every now and then.

I don't expect compensation from Zeni, I just expect them to get off their high horse, address the problems and fix them.

If only lagging out was the only issue lol. But that is a different discussion.

The high horse is the real issue...

Regardless of bugs or lagging out, doesn't matter. The point is that nobody here is losing their characters after dozens to hundreds of hours of time and effort thrown in to each character and then wipe. Unless I'm mistakened but Zeni hasn't had this issue since I've been playing and I don't see accidental wipes happening any time soon.

UBI NEEDS to do something in regards to compensation. Zeni isn't at that point yet.

Bugs,crashes and poor performance is one thing, but a AAA publisher/developer losing its customers data? That is just embarassing.

Well, an MMO can be seen as a special kind of real time database service - and when UBIsoft lost customer data, then they do a really poor job at the core of their business, namely to store the data properly or at least be able to roll back and eventually forth right before the errror occurred, like any professional database service can do it. Losing costumer data completely is unacceptable.

Right.... and Zeni doesnt have this issue with ESO...

So..... no comparison.

UBIsoft has a bad history of delivering poor server services, I just think about their Uplay platform, which is sometimes unreachable for quite a while and players cannot even play their Uplay based single player games. Imagine steam would do that kind of stuff. How often I could not play Farcry 3 due to this poor service is just laughable - I have not bought farcry 4 and farcry primal therefore.

I agree
Like in my previous that you quoted. UBIS reputation mattered to them because they were getting hit with bad publicity from angles of the media. I've even seen CNN talk briefly about it.

When you're a major publisher/developer, you take risks by being one. You're also expected to deliver a certain level of quality now. They just did not do that with AC Unity, their Uplay system and a couple of other games in their recent lineup as well.

I wouldn't consider Zeni as massive or widely known to the mainstream media as UBI is. They're not focused on releasing hoards of IPS every year as UBi is either.

I will say this though. Regardless of The Division being a bad game or not, the performance of their servers have been far better in terms of connectivity versus Zenis.

If you download AC Unity right now, it is more than playable. It only took them 18+ months to get it that way though. But this is one IP that UBI wasn't fully focused on. An excuse? No, but Zeni has no excuse for poor server performance after 2+ years. However, Zeni does not have the issue of people losing their characters. Ubi now does or has had recently.

I love UBI and I love Zeni. Regardless of the hiccup size they give us to work with.

But UBI knows better than this. Zeni, I'll give them more a bit more time to work this all out. But again,I feel 100% confident that Zeni will not have these same issues at hand as UBI currently does. That matters a ton to me.

ComboBreaker88 wrote: »

jamesharv2005ub17_ESO wrote: »

Moglijuana wrote: »

http://www.shacknews.com/article/94195/the-division-compensating-players-with-phoenix-credits-for-various-bugs

I don't even play the Division. I love ESO, but at least they are on top of their bugs ASAP whether it be compensating players, disciplining exploiters etc...and they don't even have paid subscribers...idk how to feel about this when comparing the constant issues we all face every day...it makes me feel under appreciated as a paying customer to be quite honest. I guess I can make myself feel better by buying a jungle book outfit for my argonian?

Pretty sure we would get a LOT more than a few crowns if our characters were deleted and could not be recovered. The problems in ESO pale in comparison to that game. Its so full of holes, bugs and exploits its not even playable period. At least ESO only the PVP area is fubar.

They give 7500 crowns as compensation for a character they lose. Instead of you know, restoring the character..

Ive never heard of anyone losing a character in ESO unless they deleted themselves. Even then ESO restored the character. So sorry but not buying your story.

Lysette wrote: »

jamesharv2005ub17_ESO wrote: »

ComboBreaker88 wrote: »

jamesharv2005ub17_ESO wrote: »

Moglijuana wrote: »

http://www.shacknews.com/article/94195/the-division-compensating-players-with-phoenix-credits-for-various-bugs

I don't even play the Division. I love ESO, but at least they are on top of their bugs ASAP whether it be compensating players, disciplining exploiters etc...and they don't even have paid subscribers...idk how to feel about this when comparing the constant issues we all face every day...it makes me feel under appreciated as a paying customer to be quite honest. I guess I can make myself feel better by buying a jungle book outfit for my argonian?

Pretty sure we would get a LOT more than a few crowns if our characters were deleted and could not be recovered. The problems in ESO pale in comparison to that game. Its so full of holes, bugs and exploits its not even playable period. At least ESO only the PVP area is fubar.

They give 7500 crowns as compensation for a character they lose. Instead of you know, restoring the character..

Ive never heard of anyone losing a character in ESO unless they deleted themselves. Even then ESO restored the character. So sorry but not buying your story.

I think that was not related to ESO, but maybe I am wrong.

Some other game uses crowns?

s7732425ub17_ESO wrote: »

ESO has lots of annoyances, but is in no way "unplayable". Most of the things on this forum are overblown.

Expoiters? Go play PVP for 3 hours and tell me how often an "exploiter" has ruined your experience. Yea, probably less than 1% of the time.

I know guilds who run Trials and vet dungeons for hours every day. Aside from the occasional crash, you pretty much can play for hours and hours in this content and not run into issues.

Do we need compensation? Nope. Players will be perfectly happy once some of the annoyances are fixed, but there's no reason for blanket compensation.

I don't think the game is in as bad a state as some, but at early release and then release? In no way unplayable? Good god man, the main quest lines couldn't be completed. If that's not unplayable, what do you consider unplayable?

Lysette wrote: »

IMO ZOS has done a good job so far to keep their megaservers running. That is some complicated server structure, you should not imagine it just as a few server blades in a rack. A server like this is several metric tons of hardware to be able to keep up with the load at prime time and deliver all the backend services in time.

I do not even think that ZOS delivers such a bad service in PvP as people say. A lot of videos I saw, where people complained about lag had nearly always below 120 latency. This might not be like you would live directly beside the server location, but it is overall an acceptable latency and people just expect too much IMO. What should players from australia say, they will hardly ever experience latency below 200. I know this will be very unpopular that I say this, but ZOS is not really doing a bad job here. They could do better, of course, but it is not that bad as people make it.

Red ribbons and carnations, who cares how they implemented the game? That's their choice to distinguish themselves from every other game. Do you people go to the store and buy saggy chocolate bars and think, oh well they have some complicated chocolate forming machinery so I will take this screwed up chocolate bar?

I also don't think ZoS delivers bad service outside of the disaster that is lagfest PvP. But don't make artificial excuses you would never use at the grocery store or best buy or anydamnwhere else. It comes off as pathetic fangirlism. They aren't children or in the special olympics, they are a professional gaming company. Don't humiliate them by excusing their failures based on "complicated server structure."

And wtf 120 latency. We PvPers are complaining about 900+. Every day at primetime, come out and see....

Wreuntzylla wrote: »

s7732425ub17_ESO wrote: »

ESO has lots of annoyances, but is in no way "unplayable". Most of the things on this forum are overblown.

Expoiters? Go play PVP for 3 hours and tell me how often an "exploiter" has ruined your experience. Yea, probably less than 1% of the time.

I know guilds who run Trials and vet dungeons for hours every day. Aside from the occasional crash, you pretty much can play for hours and hours in this content and not run into issues.

Do we need compensation? Nope. Players will be perfectly happy once some of the annoyances are fixed, but there's no reason for blanket compensation.

I don't think the game is in as bad a state as some, but at early release and then release? In no way unplayable? Good god man, the main quest lines couldn't be completed. If that's not unplayable, what do you consider unplayable?

Lysette wrote: »

IMO ZOS has done a good job so far to keep their megaservers running. That is some complicated server structure, you should not imagine it just as a few server blades in a rack. A server like this is several metric tons of hardware to be able to keep up with the load at prime time and deliver all the backend services in time.

I do not even think that ZOS delivers such a bad service in PvP as people say. A lot of videos I saw, where people complained about lag had nearly always below 120 latency. This might not be like you would live directly beside the server location, but it is overall an acceptable latency and people just expect too much IMO. What should players from australia say, they will hardly ever experience latency below 200. I know this will be very unpopular that I say this, but ZOS is not really doing a bad job here. They could do better, of course, but it is not that bad as people make it.

Red ribbons and carnations, who cares how they implemented the game? That's their choice to distinguish themselves from every other game. Do you people go to the store and buy saggy chocolate bars and think, oh well they have some complicated chocolate forming machinery so I will take this screwed up chocolate bar?

I also don't think ZoS delivers bad service outside of the disaster that is lagfest PvP. But don't make artificial excuses you would never use at the grocery store or best buy or anydamnwhere else. It comes off as pathetic fangirlism. They aren't children or in the special olympics, they are a professional gaming company. Don't humiliate them by excusing their failures based on "complicated server structure."

And wtf 120 latency. We PvPers are complaining about 900+. Every day at primetime, come out and see....

@Wreuntzylla ,
you say:
Do you people go to the store and buy saggy chocolate bars and think, oh well they have some complicated chocolate forming machinery so I will take this screwed up chocolate bar?
But don't make artificial excuses you would never use at the grocery store or best buy or anydamnwhere else

Well... this game, this product cannot be compared with a saggy chocolate bar !!!

A chocolate bar is a commodity, and is a mass production product fabricated in machines that are also a commodity improved during decades of industrial manufacturing.

This game is not a commodity but a one-off product with cutting edge technologies and knowledge.

If you want to compare...
You can better compare it with a Formular 1 car

And IDK if you follow those races, but there the car is developed all the time. And all the time cars malfunction, engines blow up.
And every race the technical teams learn to improve. And every race the drivers finds ways to keep their cars in one piece.

And after races, the technical explanations are no cheap excuses, but the next step to improve, to excel and to win.

Wreuntzylla wrote: »

hrothbern wrote: »

Wreuntzylla wrote: »

s7732425ub17_ESO wrote: »

ESO has lots of annoyances, but is in no way "unplayable". Most of the things on this forum are overblown.

Expoiters? Go play PVP for 3 hours and tell me how often an "exploiter" has ruined your experience. Yea, probably less than 1% of the time.

I know guilds who run Trials and vet dungeons for hours every day. Aside from the occasional crash, you pretty much can play for hours and hours in this content and not run into issues.

Do we need compensation? Nope. Players will be perfectly happy once some of the annoyances are fixed, but there's no reason for blanket compensation.

I don't think the game is in as bad a state as some, but at early release and then release? In no way unplayable? Good god man, the main quest lines couldn't be completed. If that's not unplayable, what do you consider unplayable?

Lysette wrote: »

IMO ZOS has done a good job so far to keep their megaservers running. That is some complicated server structure, you should not imagine it just as a few server blades in a rack. A server like this is several metric tons of hardware to be able to keep up with the load at prime time and deliver all the backend services in time.

I do not even think that ZOS delivers such a bad service in PvP as people say. A lot of videos I saw, where people complained about lag had nearly always below 120 latency. This might not be like you would live directly beside the server location, but it is overall an acceptable latency and people just expect too much IMO. What should players from australia say, they will hardly ever experience latency below 200. I know this will be very unpopular that I say this, but ZOS is not really doing a bad job here. They could do better, of course, but it is not that bad as people make it.

Red ribbons and carnations, who cares how they implemented the game? That's their choice to distinguish themselves from every other game. Do you people go to the store and buy saggy chocolate bars and think, oh well they have some complicated chocolate forming machinery so I will take this screwed up chocolate bar?

I also don't think ZoS delivers bad service outside of the disaster that is lagfest PvP. But don't make artificial excuses you would never use at the grocery store or best buy or anydamnwhere else. It comes off as pathetic fangirlism. They aren't children or in the special olympics, they are a professional gaming company. Don't humiliate them by excusing their failures based on "complicated server structure."

And wtf 120 latency. We PvPers are complaining about 900+. Every day at primetime, come out and see....

@Wreuntzylla ,
you say:
Do you people go to the store and buy saggy chocolate bars and think, oh well they have some complicated chocolate forming machinery so I will take this screwed up chocolate bar?
But don't make artificial excuses you would never use at the grocery store or best buy or anydamnwhere else

Well... this game, this product cannot be compared with a saggy chocolate bar !!!

A chocolate bar is a commodity, and is a mass production product fabricated in machines that are also a commodity improved during decades of industrial manufacturing.

This game is not a commodity but a one-off product with cutting edge technologies and knowledge.

If you want to compare...
You can better compare it with a Formular 1 car

And IDK if you follow those races, but there the car is developed all the time. And all the time cars malfunction, engines blow up.
And every race the technical teams learn to improve. And every race the drivers finds ways to keep their cars in one piece.

And after races, the technical explanations are no cheap excuses, but the next step to improve, to excel and to win.

Seriously, you are way overstating the innovation of ZoS. This MMO is really not much different than every other MMO for the last decade or more.

Bottom line, I have no idea why people except buggy software when they would not accept buggy anything else. You will never see improvement in the gaming industry if your expectations are sol low.

Frankly, I blame microsoft and the blue screen of death. But you see, at that time, there were no alternatives. The only people that don't see alternatives to this game are the loyal elder scrolls fans that ZoS has been bending over a barrel since day 1.

You are still looking too much to the issue from the position of the driver

You see too much "only" your dashboard tools. Those did not change as well much the last decade or so in F1

Duiwel wrote: »

I just want to add a suggestion to this topic in case they do read this thread, please don't give us crowns... or anything soon.

BUT do plan and design a surprise mod and give it to everyone for free as a "thank you for enduring the bugs we know how you feel but we've finally fixed the worst ones" when it happens

If you don't PvP you should get nothing. PvE is nearly flawless.

Wreuntzylla wrote: »

Duiwel wrote: »

I just want to add a suggestion to this topic in case they do read this thread, please don't give us crowns... or anything soon.

BUT do plan and design a surprise mod and give it to everyone for free as a "thank you for enduring the bugs we know how you feel but we've finally fixed the worst ones" when it happens

If you don't PvP you should get nothing. PvE is nearly flawless.

I meant to say MOUNT not mod I was a little busy with other stuff while typing my original post.

PVE is near flawless? Dude I am not a pessimist but if you want to start a factual list of all the bugs in the game that cause grief I can name you 90% of them are game mechanic related bugs, that are prevalent ( that means present ) in every aspect of the game NOT just PvP. The only problems with PvP is the lag, the balance thing can be countered by the player themself I do not see that as an issue.

So would you like me to list everything since the game is near flawless? Either you have not played this game for more than 4 hours or you have really low standards of what flawless are...

Keep in mind I actually like this game and did not want to make this list until Wreuntzella said the game is near flawless meaning it has no bugs in PvE.

Spoiler alert: ( annoying bugs that are found in the game and cause grief )

ContraTempo wrote: »

CaptainBeerDude wrote: »

MasterSpatula wrote: »

DRXHarbinger wrote: »

Well I got dashboarded on round 9 vma before the save feature came in. Quite annoying and I hadn't yet completed it, I wrote to cs via the online page and they sent me 20k gold and 20 soul gems.....never heard of anyone else getting that. So they do listen and sort you out when things go wrong.

They sent me a link to a free download of Daggerfall in "compensation" for a bug once. I didn't bother to mention that the game had been free for three years and I already owned the game on disc anyway. It was simultaneously a kind yet empty gesture all at once.

LoL. That is exactly the kind of gesture a for profit company prefers to make.

And odd too, to give you a product produced by a separate branch of the company. Not sure what the thinking was on that.

A company will always apologise. Because an apology is free, if it gets accepted. So, following that logic, 'giving' you an item that they haven't paid for...