Account sharing?

Rylana · April 2016

Honestly this reeks of favoritism to me. I know at least two people in game who have been banned for account sharing, one was his own brother IN THE SAME HOUSE.

yet... he didnt even get a review, just a carbon copy "this is final" notice.

AzraelKrieg · April 2016

djyrb wrote: »

Perhaps this whole thing was just an elaborate way to demonstrate the rapid response time of the customer service team during an appeals process

Where's the lol button when you need it

Khaos_Bane · April 2016

Rylana wrote: »

Honestly this reeks of favoritism to me. I know at least two people in game who have been banned for account sharing, one was his own brother IN THE SAME HOUSE.

yet... he didnt even get a review, just a carbon copy "this is final" notice.

How is this even possible? I play on different computers so how do they actually determine you are account sharing? Like I said above I play ESO with my son and we have switched characters and played on each others accounts. I didn't even know that wasn't allowed. I paid for two games and one is a sub, I have every right to login to both accounts and my son logs onto his account that I paid for. WTH is going on here?

jamesharv2005ub17_ESO · April 2016

Chori wrote: »

jamesharv2005ub17_ESO wrote: »

Changing your video card shouldnt have any effect on that account verification email. It just looks at your IP. I comepletly rebuilt my pc even reinstalled windows and it still didnt ask me to verify. Only when I tried to login from a different area did it send it. Like when I was visiting a friend and used his wifi to play.

Overclocked my CPU multiple times with different frequencies and every single time ESO was telling me I logged from a different PC and I had to verify it on my email so no, its not just IP. It looks at your machine ID.

What can change your machine ID:
CHanging the network adapter
replacing motherboard
replacing network card
The computer is running MAC address cloning software.
etc etc

Any software that adds a virtual network adapter can change it too.

Sorry but this simply is not true. Like I said I completely rebuilt my PC from scratch it has none of the same parts except a motherboard and a sound card. No verification email. Something else must have happened at the same time to cause it.

jamesharv2005ub17_ESO · April 2016

So I guess in order to violate the rules I need to setup a twitch stream. All this sypher guy ever does is rag constantly on the game and on the development team. What exactly has he contributed to except people leaving the game? Ridiculous that because the guy is a streamer he can bypass rules and gets bans removed.

kevlarto_ESO · April 2016

I could care less about the whole thing with Syhper it does not affect my game play, what I find sad is how quick ZOS is to ban someone for this which has no impact on anyone's game play, but lets cheaters and exploiters stay in the game untouched, which does affect other players game play, man if ZOS banned exploiters and cheaters this fast the game would be better place, I know it takes time to research and data mining to see what people did, but still, come on.

Khaos_Bane · April 2016

kevlarto_ESO wrote: »

I could care less about the whole thing with Syhper it does not affect my game play, what I find sad is how quick ZOS is to ban someone for this which has no impact on anyone's game play, but lets cheaters and exploiters stay in the game untouched, which does affect other players game play, man if ZOS banned exploiters and cheaters this fast the game would be better place, I know it takes time to research and data mining to see what people did, but still, come on.

It's "I couldn't care less" , and it's sad they would do this to people.

clayandaudrey_ESO · April 2016

Well I can't [snip]. It just amazes the [snip]. It just goes to show what a bunch of [snip]. Does everyone get what I am saying?

Self moderated for violations of the TOS. Please check the forum rules to avoid more serious action

audrieltheelf · April 2016

jamesharv2005ub17_ESO wrote: »

So I guess in order to violate the rules I need to setup a twitch stream. All this sypher guy ever does is rag constantly on the game and on the development team. What exactly has he contributed to except people leaving the game? Ridiculous that because the guy is a streamer he can bypass rules and gets bans removed.

I think you're confusing Sypher w/Fengrush. I've watched Sypher's stream numerous times and I have very rarely seen him rag on the development team or the game. I would say never but there are times he's complained about lag or asked that something be done with the state of PvP. That aside I agree that it is favoritism and shouldn't be tolerated.

I was banned a few months after Beta ended for gold farming. This being my first MMO I actually had to look up what gold farming was in order to understand what I was being banned for. It took ZoS 4 days to resolve my issue. I asked how they came to the conclusion that I was gold farming so that I didn't repeat the process by mistake (which was what happened seeing as how I had no clue what it was) and they refused to give me anything but "we made a mistake". While I'm glad it got resolved, and at the time I thought it was quickly handled, how does it take them 4 days for a "nobody" like myself and less than 12 hrs for Sypher?

FYI: I am not, in any way, ragging on Sypher or calling him out. I think he's a great person from what I've seen of his stream. As many before me have said, Zenimax is the issue here, not him.

r.jan_emailb16_ESO · April 2016

You guys need to calm down a little, there are probably thousands of players that have gotten a second chance. Also there are many many more that have been using exploits and bugs knowingly or unknowingly (yes, you too), and no measure was ever taken. This is anything but a one-time exception for a popular streamer.

And seriously who the hell cares about account sharing, it's letting your friend borrow your car/bike/coffee mug.

Ichnaea · April 2016

Honestly, this whole thing reeks of incompetence.

So, Zenimax had 3 choices:
1 - They catch him and decide to take action. They overturn their action. People are pissed because of favoritism.
2 - They catch him and decide to take action. They do not overturn their action. Not only have they banned their #1 source of free advertising in a dying game, they have also pissed off numerous people who like him.
3 - They catch him and decide to do nothing. Honestly this would have been the smartest choice.

If even one person has been banned for a similar situation, and not had it overturned, it feels like favoritism. Because he's a streamer holds no value, because one could argue that "Well hey, I spent close to $3000 in the Crown Store! Apparently my money doesn't mean I've done a lot for your company?" Make sense? If I were someone that has been banned for a similar issue, I would be pissed!

I actually like Sypher. Unfortunately, I still think he should have stayed banned. Nothing personal.

TheBrownWiener · April 2016

God_flakes wrote: »

So "special people" get "special treatment". Nice to know.

And this is different anywhere else in the world, how?

Junipus · April 2016

r.jan_emailb16_ESO wrote: »

You guys need to calm down a little, there are probably thousands of players that have gotten a second chance. Also there are many many more that have been using exploits and bugs knowingly or unknowingly (yes, you too), and no measure was ever taken. This is anything but a one-time exception for a popular streamer.

And seriously who the hell cares about account sharing, it's letting your friend borrow your car/bike/coffee mug.

Except for when your friend uses that car/bike/coffee mug to rob someone and you get arrested because it was your property used.

An odd analogy, but account sharing normally goes together with gold farming or power leveling or other gray area activities (power leveling isn't, but paying someone to do it for you is). This is why they banned him, then unbanned him because they probably had some random person overreact.

The sad truth with CS within ZOS and within any other private organisation is that when you hand final decision power to low level CS reps, you'll always get some who will ban customers for little reason if they're having a bad day or something doesn't agree with them personally regardless of official policy. Most of the time team leads or immediate management either don't see it, don't care or side with the ban for similar reasons.

Anyone who's worked in CS in some remote form (call centres etc) will know of at least one incident of fellow employees doling out unfair treatment to customers just because that employee was a particularly bad individual. Normally, and I suspect in this case too, reversals are made because someone along the appeals chain has a more common sense attitude to the enforcement of punishment within the TOS.

Stating preferential treatment in a public space for a high profile player within the game though, smacks of PR disaster and the need for an internal meeting within the CS team to reiterate a unified message to us the players. Expect CS to go quiet for a little while until this blows over.

audrieltheelf · April 2016

dap_robertb16_ESO wrote: »

r.jan_emailb16_ESO wrote: »

You guys need to calm down a little, there are probably thousands of players that have gotten a second chance. Also there are many many more that have been using exploits and bugs knowingly or unknowingly (yes, you too), and no measure was ever taken. This is anything but a one-time exception for a popular streamer.

And seriously who the hell cares about account sharing, it's letting your friend borrow your car/bike/coffee mug.

Except for when your friend uses that car/bike/coffee mug to rob someone and you get arrested because it was your property used.

I was mugged once. The coffee was hot.

Ichnaea · April 2016

r.jan_emailb16_ESO wrote: »

And seriously who the hell cares about account sharing, it's letting your friend borrow your car/bike/coffee mug.

Obviously Zos does. They don't even like it when people share a ride to the office.

r.jan_emailb16_ESO · April 2016

dap_robertb16_ESO wrote: »

r.jan_emailb16_ESO wrote: »

You guys need to calm down a little, there are probably thousands of players that have gotten a second chance. Also there are many many more that have been using exploits and bugs knowingly or unknowingly (yes, you too), and no measure was ever taken. This is anything but a one-time exception for a popular streamer.

And seriously who the hell cares about account sharing, it's letting your friend borrow your car/bike/coffee mug.

Except for when your friend uses that car/bike/coffee mug to rob someone and you get arrested because it was your property used.

An odd analogy, but account sharing normally goes together with gold farming or power leveling or other gray area activities (power leveling isn't, but paying someone to do it for you is). This is why they banned him, then unbanned him because they probably had some random person overreact.
[...]

Yeah, but in those cases action should be taken because of what was done with the account, not who did it. I don't even know what happened in this specific case, and tbh it doesn't matter for me.

I agree with the other points in your post though, can confirm.

Khaos_Bane · April 2016

jamesharv2005ub17_ESO wrote: »

Changing your video card shouldnt have any effect on that account verification email. It just looks at your IP. I comepletly rebuilt my pc even reinstalled windows and it still didnt ask me to verify. Only when I tried to login from a different area did it send it. Like when I was visiting a friend and used his wifi to play.

Wrong. It's not based on IP. I have played ESO behind VPN and I didn't have to verify. It's probably an MD5 hash of system information.

jamesharv2005ub17_ESO · April 2016

The sad part is the guy gets unbanned and immediately starts sharing accounts again. On a live stream. Yet they jump on his stuff while the rest of us peons are left to wait for sometimes weeks for a response.

TequilaFire · April 2016

Ever hear of time served or off for good behavior?
Man I would hate to be a judge.
Maybe we should remember this is a game after all in the end.

TequilaFire · April 2016

Khaos_Bane wrote: »

jamesharv2005ub17_ESO wrote: »

Changing your video card shouldnt have any effect on that account verification email. It just looks at your IP. I comepletly rebuilt my pc even reinstalled windows and it still didnt ask me to verify. Only when I tried to login from a different area did it send it. Like when I was visiting a friend and used his wifi to play.

Wrong. It's not based on IP. I have played ESO behind VPN and I didn't have to verify. It's probably an MD5 hash of system information.

The client is on your local machine and can snag you machine ID and send it through your VPN.

God_flakes · April 2016

Saturn wrote: »

God_flakes wrote: »

So "special people" get "special treatment". Nice to know.

They give exceptions to most people. I've seen it a lot before and it actually bothers me. Especially when people get banned for scripting / account sharing to get on leaderboards of vMSA / exploit / etc. and then get no disciplinary action taken against, and simply continue doing what they've been doing before. There are quite a lot of people in the NA Megaserver playerbase that are "known" to be scripters, exploiters or account sharers, yet nothing ever happens to them.

Yup I know this. But until now they didn't expose their partiality to forgiving known cheaters on these forums. I'm glad they have now. Just one more black mark.

God_flakes · April 2016

TheValkyn wrote: »

Sypher wrote: »

Ch4mpTW wrote: »

@Sypher I have no issues with you, bruh. None. And I know tons of people like you, and respect you. I find a few of your videos on YouTube insightful myself. But, n'ah bro. There are people who don't get a second a chance, for FAR less serious offenses. And because you're basically an e-celebrity, and helped ZO$ advertise their game — you get a second chance? No. Absolutely no. No. That is NOT okay. You should be banned, and remain as such. But, because you're putting money you are putting money in their pockets, you get another shot? Really? Because you're a "poster boy" for ESO PVP? No. Absolutely no.

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_RichLambert

Basically what you are saying is BECAUSE of all these things I have done I should NOT be given a second chance. So, no one should be given a second chance is what you're implying? Because plenty of people have been given second chances in the past, including today. (not just me)

Why are second chances to be rewarded to those that knowingly break the terms of service? You of all people have always known the rule. Here's a post you wrote from October 2014.

Sypher wrote: »

Sharing accounts is against the Code of Conduct. If you feel someone has broken a rule, feel free to use the Report function in the game.

Thank You.

Source:
http://forums.elderscrollsonline.com/en/discussion/comment/1334444#Comment_1334444

Makes one wonder what other rules he has been breaking whilst feigning superiority.

themdogesbite · April 2016

I'm not sure how things are beeing done theese days, but im pretty certain that at one point your account could be flagged, or white-flagged. White-flagged beeing "allowed" to get away with minor things, like account shareing for example.

God_flakes · April 2016

themdogesbite wrote: »

I'm not sure how things are beeing done theese days, but im pretty certain that at one point your account could be flagged, or white-flagged. White-flagged beeing "allowed" to get away with minor things, like account shareing for example.

Really? Because Pain in the Axehole was banned for his NAME.

Junipus · April 2016

TequilaFire wrote: »

Ever hear of time served or off for good behavior?
Man I would hate to be a judge.
Maybe we should remember this is a game after all in the end.

Yup, this is a game. I find it amusing that people compare ZOS' procedures to legal procedures and practices as if ZOS were held to a governmental framework when deciding what to do with player accounts.

Since they're a private company selling licenses to use their product, if they decide to ban you (general you, not specific you) because their policy is one random banning every 3rd Friday of the month then there's nothing you can do about it. If it's in the TOS then they can enforce whatever they please and appeals are at their discretion too. That's even IF they decide to hear an appeal.

In this case Sypher got lucky because his appeal succeeded. Whether it was because of his status is debatable (hence this thread

), and ZOS' own stupidity didn't help. As to those who have a permaban in place, now might be the best time to launch another appeal if they're still interested in coming back. But they shouldn't expect a positive outcome just because it happened to someone else.

umagon · April 2016

TequilaFire wrote: »

Ever hear of time served or off for good behavior?
Man I would hate to be a judge.
Maybe we should remember this is a game after all in the end.

It's more about the money then anything. If you think of it like a sport zos owns the leagues and the field. Streamers are like sport players they are out to get paid no matter what they tell you, which is why they take "donations". And really they are nothing but entertainers. For zos this gives them free advertisement and promotion of their products.

You want to know why silly things like v-death exist in-game? It makes for good entertainment on streams, streams are the "new tv". zos and the streamers just care about getting the most money out of the actual players of the game. So if streamers are generating zos more cash rules don't apply to them.

This isn't the first time a streamer has broken the rules openly and gotten away with it. There was a time where some one had a video when you could see clearly in their buff bar they where using a exploit. And no action was taken. This the problem some people are having with zos.

jamesharv2005ub17_ESO · April 2016

Debatable? They clearly said they unbanned him because hes a twitch streamer.

DDemon · April 2016

Regardless of what has transpired, this does not look like a serious game breaking offense and should not be treated as such, everyone and anyone should get a warning or even a temporary suspension on their first or a minor offense.

How many people read the complete TOS? Not a lot, many just scroll to the bottom and click accept. So it may not always be obvious to someone they are breaking a rule.

In short, someone, a famous person or not, should get the same treatment, and in cases like this I find a warning would be more than enough, and I am glad the permanent ban was lifted. Permanently banning people for small offenses isn't healthy for any business.

Bfish22090 · April 2016

please explain to me what exactly krotha has contributed to the community

rotaugen454 · April 2016

I completely get the reasons behind not allowing account sharing. Gold selling, level selling, and cheating to make someone emperor. Makes total sense. I also get that they can look at the specifics of the case and unban. I'd be willing to bet that a lot of people have unwittingly broken some bit of the TOS without realizing it. It's the flagrant abuse that they are really going to pursue.