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Why is my digital game not starting?

  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Hi folks, we're continuing to investigate this. The Xbox Live status page has changed to show that only their TV, Music, and Video services are being impacted, so we're on the case.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • zoltarg
    zoltarg
    I pray that another company that knows what they are doing takes over and continues to develop and fix this fragmented carcass of a game.... I mean err... yah I can't login as well. Hope it gets fixed soon... so that I can at least play the game at all, and then continue to be reminded of the other 23 dozen things that need to be fixed.
  • magictucktuck
    magictucktuck
    ✭✭✭✭✭
    Me and my wife got on then got kicked but on again :) hopefully for good!
    Edited by magictucktuck on April 6, 2016 12:03AM
    PC-NA

    Necromancer

    Flawless Conqueror

    https://www.magictucktuck.com for my builds and guides!
  • RomeoPKA
    RomeoPKA
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    Soooo... I spam clicked A and did not stop for a SOLID 30 seconds... And it worked.. I am now on... Go ahead give it a go.. What do you have to lose...
  • RomeoPKA
    RomeoPKA
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    I did it 3 times all successful. Seriously keep pressing A the screen will remain black keep on going.. Then stop at 30 seconds. And give it 10 seconds and the bouncing square will pop up!! Wooo!
  • ThatAlaskanDude
    ThatAlaskanDude
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    Thank god I'm not the only one having this issue
  • ThatAlaskanDude
    ThatAlaskanDude
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    RomeoPKA wrote: »
    I did it 3 times all successful. Seriously keep pressing A the screen will remain black keep on going.. Then stop at 30 seconds. And give it 10 seconds and the bouncing square will pop up!! Wooo!

    Just did what you said and it worked. You're the real MVP.
  • Lil_Willie
    Lil_Willie
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    And why is my game crashing
  • rozwellite
    rozwellite
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    I just tried the A button mashing trick. And it worked for me!! They fix the cake but break the game. Ya that's progress.......
  • NewBlacksmurf
    NewBlacksmurf
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    What kinda back end error is this ZOS.

    Spam the a button does work but it does take about 15-30 secs
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Ice_Cold_Spirit
    The buttom spam works but then started running into some extreme lag issues and I know its not my connection.
  • Forgebreaker
    Forgebreaker
    ✭✭
    I contacted Xbox Support before the 'mash A hotfix' was brought to light, and was urged to uninstall and reinstall the game. The game was uninstalled but now the digital copy of the base game wants to CHARGE ME to purchase it (when it chooses to be on the store, that is). Please go back in time and slap me before uninstalling the game, as this will take me days to download when it finally works on the store again.
  • Forgebreaker
    Forgebreaker
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    How will I know when I'm able to install the game again? Will I lose any data? How am I supposed to live without you?
  • pj84
    pj84
    Been downloading for over 3 hours and at 67% smh
  • MrDenimChicken
    MrDenimChicken
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    the spam A button trick worked. YOU SIR ARE A GOD AMONG MEN
  • Forgebreaker
    Forgebreaker
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    How am I supposed to live without you ESO!?
  • pj84
    pj84
    Uninstalling then reinstalling works it just took over 5 hours
  • Forgebreaker
    Forgebreaker
    ✭✭
    But ESO isn't working through the store most of the time for me, it's either not there or wants to charge me again. I've grabbed my housemate's disc to reinstall but it's completely halted at 50% (My Games & Apps) and 5% (ESO in-game update). Fury drips from my eye sockets at this point
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