Why is my digital game not starting?

ZOS_JessicaFolsom

Hi folks, we're continuing to investigate this. The Xbox Live status page has changed to show that only their TV, Music, and Video services are being impacted, so we're on the case.

zoltarg

I pray that another company that knows what they are doing takes over and continues to develop and fix this fragmented carcass of a game.... I mean err... yah I can't login as well. Hope it gets fixed soon... so that I can at least play the game at all, and then continue to be reminded of the other 23 dozen things that need to be fixed.

magictucktuck

Me and my wife got on then got kicked but on again hopefully for good!

RomeoPKA

Soooo... I spam clicked A and did not stop for a SOLID 30 seconds... And it worked.. I am now on... Go ahead give it a go.. What do you have to lose...

RomeoPKA

I did it 3 times all successful. Seriously keep pressing A the screen will remain black keep on going.. Then stop at 30 seconds. And give it 10 seconds and the bouncing square will pop up!! Wooo!

ThatAlaskanDude

Thank god I'm not the only one having this issue

ThatAlaskanDude

RomeoPKA wrote: »

I did it 3 times all successful. Seriously keep pressing A the screen will remain black keep on going.. Then stop at 30 seconds. And give it 10 seconds and the bouncing square will pop up!! Wooo!

Just did what you said and it worked. You're the real MVP.

Lil_Willie

And why is my game crashing

rozwellite

I just tried the A button mashing trick. And it worked for me!! They fix the cake but break the game. Ya that's progress.......

NewBlacksmurf

What kinda back end error is this ZOS.

Spam the a button does work but it does take about 15-30 secs

Ice_Cold_Spirit

The buttom spam works but then started running into some extreme lag issues and I know its not my connection.

Forgebreaker

I contacted Xbox Support before the 'mash A hotfix' was brought to light, and was urged to uninstall and reinstall the game. The game was uninstalled but now the digital copy of the base game wants to CHARGE ME to purchase it (when it chooses to be on the store, that is). Please go back in time and slap me before uninstalling the game, as this will take me days to download when it finally works on the store again.

Forgebreaker

How will I know when I'm able to install the game again? Will I lose any data? How am I supposed to live without you?

pj84

Been downloading for over 3 hours and at 67% smh

MrDenimChicken

the spam A button trick worked. YOU SIR ARE A GOD AMONG MEN

Forgebreaker

How am I supposed to live without you ESO!?

pj84

Uninstalling then reinstalling works it just took over 5 hours

Forgebreaker

But ESO isn't working through the store most of the time for me, it's either not there or wants to charge me again. I've grabbed my housemate's disc to reinstall but it's completely halted at 50% (My Games & Apps) and 5% (ESO in-game update). Fury drips from my eye sockets at this point