The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/

[BUG]Weird BUG

xxxdcxxx
xxxdcxxx
✭✭✭
Game is getting stuck(Only video) but I can hear the audio (walking ,activating skills,...) after 3-5mins in game.

I was inviting members from the Zone for defeating the world boss in Hew's Bane, I invited a guy and I received an error that he is already in a group and can't invite him ,he said he was not in any group , so invited again and got the same error , after that my game got stuck(only video,audio was working) for every3-5mins

I even repaired the game , still getting this bug

PS-Sorry for my bad English
Edited by xxxdcxxx on April 1, 2016 8:05AM
PC-EU
Fus Ro Dah !
  • Moonshadow66
    Moonshadow66
    ✭✭✭✭✭
    xxxdcxxx wrote: »
    Game is getting stuck(Only video) but I can hear the audio (walking ,activating skills,...) after 3-5mins in game.

    I was inviting members from the Zone for defeating the world boss in Hew's Bane, I invited a guy and I received an error that he is already in a group and can't invite him ,he said he was not in any group , so invited again and got the same error , after that my game got stuck(only video,audio was working) for every3-5mins

    I even repaired the game , still getting this bug

    PS-Sorry for my bad English

    What happens if HE tries to invite YOU instead? I had a similar thing a while back, and it only worked "from the other side" then.

    Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
    Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
    Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
    Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
    Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
    Caia Cosades - Imperial Nightblade, EP

  • xxxdcxxx
    xxxdcxxx
    ✭✭✭

    What happens if HE tries to invite YOU instead? I had a similar thing a while back, and it only worked "from the other side" then.

    I dint try that , When I got crashed , another member was made leader and the leader invited him , and he too got the same bug.
    Now my major issue is my game is getting freezed(only video) constantly for every 3-5mins and I am closing it through Ctrl+Alt+Delete or Alt+F4
    PC-EU
    Fus Ro Dah !
  • xxxdcxxx
    xxxdcxxx
    ✭✭✭
    Since I cant download 40+Gb again , I already copied my Steam folder
    Deleted the steam folder and copy,pasted it again(from my external HDD to PC)
    I ran the game and again getting the same bug

    First time when this happened before few hours , the game asked for bug submission and I submitted it , so Devs please look into it and provide me a solution soon
    Edited by xxxdcxxx on April 1, 2016 11:00AM
    PC-EU
    Fus Ro Dah !
  • xxxdcxxx
    xxxdcxxx
    ✭✭✭
    Just ran the game in 64bit client and got the error report


    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.2.3.8.1286465
    branch = live
    char.account = xxxdcxxx
    char.alliance = 1
    char.name = Dc-Is-My-Ign
    client.executablebits = 64
    client.mode = inworld
    client.renderertype = D3D11
    client.session_start_timestamp = 2016-04-01T12:10:40.049Z
    client.time_since_load = 343
    client.timestamp = 2016-04-01T12:20:18.604Z -frme 42761-
    client.uptime = 578.6
    computer.name = SYSTEM
    computer.user = User
    cpu.arch = 9
    cpu.count = 6
    cpu.level = 21
    cpu.type = 8664
    data.depotid = 4001
    data.dir = D:/SteamLibrary/steamapps/common/Zenimax Online/The Elder Scrol
    data.syncm = databuild
    data.version = 0.win.0.live.1286465
    exe.buildnum = 1286465
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 10.18.13.6472
    gfx.deviceid = 4992.-2068115389.162
    gfx.driver = NVIDIA GeForce GTX 750 Ti
    gfx.vendorid = 4318
    globby.address = 159.100.232.24
    globby.port = 24501
    loc.wloc = 233 269829 10099 402521 1.33
    loc.world = Auridon
    loc.worldid = 233
    loc.zone = Auridon
    login.address = 159.100.232.24
    mem.system_physical = 8157
    mem.total_current = 2523
    mem.ws_current = 2012
    mem.ws_peak = 2028
    os.osbits = 64
    os.platform = windows
    os.version = 6.2.9200.
    ptime = 582841
    realm.depotid = 0
    realm.id = 4001
    realm.name = EU Megaserver
    reportfield.ver = 3
    version.major = 2
    version.patch = 3
    version.subpatch = 8

    @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_GaryA @ZOS_KaiSchober @ZOS_TristanK
    Edited by xxxdcxxx on April 1, 2016 12:24PM
    PC-EU
    Fus Ro Dah !
  • xxxdcxxx
    xxxdcxxx
    ✭✭✭
    Error report in 32bit client
    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.2.3.8.1286465
    branch = live
    char.account = xxxdcxxx
    char.alliance = 1
    char.name = Dc's-Sorcerer
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D11
    client.session_start_timestamp = 2016-04-01T13:04:19.019Z
    client.time_since_load = 328
    client.timestamp = 2016-04-01T13:19:59.132Z -frme 73046-
    client.uptime = 933.6
    computer.name = SYSTEM
    computer.user = User
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 21
    cpu.type = 586
    data.depotid = 4001
    data.dir = D:/SteamLibrary/steamapps/common/Zenimax Online/The Elder Scrol
    data.syncm = databuild
    data.version = 0.win.0.live.1286465
    exe.buildnum = 1286465
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 10.18.13.6472
    gfx.deviceid = 4992.-2068115389.162
    gfx.driver = NVIDIA GeForce GTX 750 Ti
    gfx.vendorid = 4318
    globby.address = 159.100.232.160
    globby.port = 24505
    loc.wloc = 76 32536 87752 32981 259.79
    loc.world = MQ 1.5 - The Harborage
    loc.worldid = 76
    loc.zone = The Harborage
    login.address = 159.100.232.160
    mem.system_physical = 8156
    mem.total_current = 1885
    mem.total_peak = 2147
    mem.ws_current = 1837
    mem.ws_peak = 2125
    os.osbits = 64
    os.platform = windows
    os.version = 6.2.9200.
    ptime = 0
    realm.depotid = 0
    realm.id = 4001
    realm.name = EU Megaserver
    reportfield.ver = 3
    version.major = 2
    version.patch = 3
    version.subpatch = 8
    PC-EU
    Fus Ro Dah !
  • Moonshadow66
    Moonshadow66
    ✭✭✭✭✭
    xxxdcxxx wrote: »

    What happens if HE tries to invite YOU instead? I had a similar thing a while back, and it only worked "from the other side" then.

    I dint try that , When I got crashed , another member was made leader and the leader invited him , and he too got the same bug.
    Now my major issue is my game is getting freezed(only video) constantly for every 3-5mins and I am closing it through Ctrl+Alt+Delete or Alt+F4

    I just saw another thread where people state that there are some issues with the login/connection on the EU server. Maybe (and I hope so), it works for you soon, when they fix this :)
    Venus Ocean - Breton Sorceress VR16, EP, Tamriel Hero | Gixia - Breton Sorceress VR16, EP, Tamriel Hero
    Frances Demnevanni - Breton Dragonknight VR16, EP, Tamriel Hero | Raygee - Breton Nightblade VR16, EP, Tamriel Hero
    Lady Olivieri - Breton Nightblade VR16, EP, Tamriel Hero | Donna Demnevanni - Breton Templar VR16, DC, Tamriel Hero
    Elaine Benes - Breton Templar VR16, EP | Ray McCluck - Breton Sorcerer VR16, EP
    Moonshadow Demnevanni - Dunmer Dragonknight Lvl 50, EP | Jamie Stacey - Redguard Templar Lvl 50, EP
    Caia Cosades - Imperial Nightblade, EP

  • xxxdcxxx
    xxxdcxxx
    ✭✭✭

    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.2.3.8.1286465
    branch = live
    char.account = xxxdcxxx
    char.alliance = 1
    char.name = Deathcheater
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D11
    client.session_start_timestamp = 2016-04-01T14:36:17.860Z
    client.time_since_load = 689
    client.timestamp = 2016-04-01T14:49:22.826Z -frme 46101-
    client.uptime = 778.6
    computer.name = SYSTEM
    computer.user = User
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 21
    cpu.type = 586
    data.depotid = 4001
    data.dir = D:/SteamLibrary/steamapps/common/Zenimax Online/The Elder Scrol
    data.syncm = databuild
    data.version = 0.win.0.live.1286465
    exe.buildnum = 1286465
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 10.18.13.6472
    gfx.deviceid = 4992.-2068115389.162
    gfx.driver = NVIDIA GeForce GTX 750 Ti
    gfx.vendorid = 4318
    globby.address = 159.100.232.160
    globby.port = 24500
    loc.wloc = 235 122770 15096 101453 347.92
    loc.world = Grahtwood
    loc.worldid = 235
    loc.zone = Grahtwood
    login.address = 159.100.232.160
    mem.system_physical = 8156
    mem.total_current = 1825
    mem.total_peak = 1945
    mem.ws_current = 1768
    mem.ws_peak = 1916
    os.osbits = 64
    os.platform = windows
    os.version = 6.2.9200.
    ptime = 0
    realm.depotid = 0
    realm.id = 4001
    realm.name = EU Megaserver
    reportfield.ver = 3
    version.major = 2
    version.patch = 3
    version.subpatch = 8
    PC-EU
    Fus Ro Dah !
  • xxxdcxxx
    xxxdcxxx
    ✭✭✭

    I just saw another thread where people state that there are some issues with the login/connection on the EU server. Maybe (and I hope so), it works for you soon, when they fix this :)

    Thanks for the reply bro , Yeah I was kicked out at that time too
    PC-EU
    Fus Ro Dah !
  • adarkartist
    adarkartist
    ✭✭
    try posting it in PC technical Support section http://forums.elderscrollsonline.com/en/categories/pc-technical-support instead of general there might be a post there if others have the same problem

    edit: if your video freezing it might be your video card. check to see if you have the latest update
    Edited by adarkartist on April 1, 2016 4:16PM
  • MissBizz
    MissBizz
    ✭✭✭✭✭
    ✭✭✭✭✭
    Have you put in a support ticket? That would really be the best way to help you get it resolved. Send in a support ticket via the website and there is also a section to attach your game consultant report with it.

    If a computer emails you back - even if it says the ticket has been closed - REPLY to that email and you will get some help.
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
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