I can confirm you that since last DLC came out, we tried to queue with a group of 4 players (Heal, Tank, 2 DPS). So we should have been ported to the dungeon in a couple of seconds ... but it never happened.
We waited for like 15 minutes and still nothing.
I've read reports of players on the French forums who have waited even more without being ever invited by the system to enter a dungeon.
I have to mention that we queued for 3 specifics dungeons that one of our friends had never done. We have not tried to queue for random.
The use of this tool is mandatory for us because my friends and I have very different levels and it's the only way we can get to play together.
An answer telling me that "we are aware and working on a solution" would satisfy me but the zero communication around this problem is just unbearable
ZOS_JessicaFolsom wrote: »ZOS_JessicaFolsom Is there any update on the long queue times with a premade group (have you found the problem? if so, is a fix in testing?) I haven't seen it in the patch notes so just wondering.
A fix for this is currently being tested. If it passes, it'll go into one of the upcoming incremental patches.