Please could someone from ZOS tell us what is going on an when it might be fixed?

Cinbri · March 2016

Still can't log-in on both clients.

Tavore1138 · March 2016

Still EU PC - I have had to crash out a couple of times for endless load screens, but in both cases logon has been ok - first time straight in, 2nd was a single error and then in.

Zoning into Cyro (TF) has caused a black screen... no issue with crashing just nothing at all happening.

Lysette · March 2016

All these issues seem to be related. It fails whenever a session-transfer has to be executed and a hand-over from one node to another is required - like from login to character select - from there to a region - from region to region - these are all session-transfers - where basically the hand-over fails or times out. Sometimes like from character select to getting inworld it is an infinite wait, as if the request to load character is either not acknowledged or the acknowledgement is pending or never received. So this really looks like connectivity issues to me. All is pointing to it.

Sa0n · March 2016

PC/EU/64bit working nicely at the moment. Had a run on my guar in Deshaan and far-away objects seem to load fast as lightning. So, improvement, perhaps?

Oh and don't get me wrong. I attempted login numerous times before I got in. Good luck.

mjones433b16_ESO · March 2016

still cant log in on pc-euro server

lappas · March 2016

Could it just be server load? That is has reached maximum capacity and thats why its so hard to log on ?

ZOS_GinaBruno · March 2016

Tandor wrote: »

Can we please be clear, including Gina (thanks for the responses), which problem and platform we're discussing here? There are references to PC (both 32 and 64 bit versions), Xbox and PS4. Is it the same problem across all platforms and versions, and are we all EU, or are there different issues being raised?

Should be for login issues affecting all platforms specifically for the European megaserver. At least, that's how I'm using this thread.

LorenzoButtigieg · March 2016

Now am getting your login information is wrong

XoxHANNIBALxoX · March 2016

EU XB1 now allowing me to log in my character. logging out and back in seemed to do the trick

LorenzoButtigieg · March 2016

Back to the Division i guess glad i did not buy any crowns and after to day not sure if i ever will.

Tandor · March 2016

Just been able to log in to the PC EU server and play for 20 minutes or so thanks Gina. I have stuck with the 32 bit version for now as it runs flawlessly on my machine and if I do try the 64 bit version it makes sense for the dust to settle first and for any necessary hotfixing to be done.

The game ran at least as smoothly as usual, and some of the zoning was instant with the rest as normal i.e. a few seconds. I can confirm the fix to the camera exiting the Vulkhel Guard outlaws refuge. I haven't been to the new content yet, all testing was in Greenshade, Vulkhel Guard and back to Greenshade (at base game level).

Iyas · March 2016

ZOS_GinaBruno wrote: »

Ok, right on. To be clear, we're not declaring the issue as fixed, but it does appear like it's gotten a little bit better. We're continuing with our investigations!

of course it going to be better. most EU players have to go to bed..

Garish · March 2016

Have been logged in without issues now for about 30 mins. Thanks and hopefully everyone will have their issues solved soon!

Volkodav · March 2016

ZOS_GinaBruno wrote: »

Hey guys, apologies for the relatively-few posts on this issue. We are continuing to investigate the cause which is affecting all European megaserver platforms. Please understand this is a fairly complex issue, but we are working hard to get it addressed. After all, we'd much rather you be in the game playing!

We'll keep you updated with any news.

What about the NA server? Many of us crashed immediately too. Is there anything about whether this too is being looked at?

Tavore1138 · March 2016

It does seem to be settling down, more guildies getting online

Lysette · March 2016

I can login on both clients now, not always on the first try, but at least I can get inworld and as well change characters. The 64-bit client seems to run better, even the first login creates sometimes an unspecific error "an error has occurred". But after a couple of tries I can login and once in, it seems to work and is responsive.

BomblePants · March 2016

Some of you guys are right sulkers.... it's embarrassing! I know forum rules but it's hard not to make a comment when some people are acting so.... bratty

lakaisl · March 2016

No login for me.

Lysette · March 2016

As far as I can say now, the 64-bit client works fine on Nvidia, I see no strange textures or missing textures. I could as well not say that the fps would be more or less, it is about the same. Particle effects are smooth, nothing to complain about in this regards from my side - but i have seen that others have some issues - I am on Windows 8.1 and Nvidia 760 GTX.

Tandor · March 2016

Iyas wrote: »

ZOS_GinaBruno wrote: »

Ok, right on. To be clear, we're not declaring the issue as fixed, but it does appear like it's gotten a little bit better. We're continuing with our investigations!

of course it going to be better. most EU players have to go to bed..

At half-past eight GMT which was when she wrote that? This isn't WoW, you know

!

Danny231 · March 2016

Still stuck on a loding screen

AnnieBeGood · March 2016

EU-PC here..... and endless loading screens, when I am in game its beautiful, but go anywhere that requires a loading screen it becomes 20/30 minutes. And the only way I can move without problem is jumping to guildies.

Lysette · March 2016

Well, too early stated, that there are no graphical issues on the 64-bit client no Nividia - after teleporting a couple of times I get pink replacements of some textures, where before were normal ones. Memory usage just increased by 0.1 GB, and I have plenty of RAM left.

Tavore1138 · March 2016

BomblePants wrote: »

Some of you guys are right sulkers.... it's embarrassing! I know forum rules but it's hard not to make a comment when some people are acting so.... bratty

We're having a useful back and forth here please don't derail it.

Stable in Cyro-TF so far (no rewards for worthy dropping though but not a big one right now)

AbraXuSeXile · March 2016

My patience is rock bottom at the moment, Crashes, login issues, lag.

Crap

Hutherin · March 2016

Jhunn · March 2016

AbraXuSeXile wrote: »

My patience is rock bottom at the moment, Crashes, login issues, lag.

Crap

This. Been away for 2 weeks, came back with a bit of hope for this patch. Took me 2 hours to get in, FPS is horrible, missing textures and now 3 crashes in Cyro in less than 15 mins.

Guess I'll finally fire up that BDO.

Steel_Brightblade · March 2016

Did work for me after 6 attempts. Then got stuck on a loading screen into white gold tower, had to log, took 8 attempts to log in, tried again, stuck on loading screen to white gold tower. Relog and after 5 attempts got in, decided to do went to maelstrom arena normal, vet would be stupid with all these issues, again stuck on loading screen. Logged out, now playing tomb raider.

ZOS_GinaBruno · March 2016

Ok, we tried another thing. Could you guys please try logging in and letting us know if you're still running into issues?

Flaminir · March 2016

EU / PC .... my guild is trying to run MAw of Lorkhaj... pretty much everybody is still getting the following issues:

1. Login issues / delay
2. Endless load screens
3. FPS issues
4. Constant disconnects

All way above the normal... making the trial more of less impossible at the minute. And none of which seem to be getting any better as the evening is going on.,