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This bs has been going on for too long

  • Lazrael
    Lazrael
    ✭✭✭
    ZOS_CoriJ wrote: »
    Hey guys, we know this particular bug is pretty frustrating. We're currently testing a fix for this (which is why it hasn't been included in any of the PTS patch notes yet) that we hope to include when Thieves Guild is released since one of the features is a new Trial. In the meantime, if you're running into this issue, your best bet is to shoot an email over to our Support Team who will be able to assist you until it is fixed.

    Is there a template customer support prefers for this issue?
    Yes. If you can provide the following it will help to speed up the process:

    • The name of the Trial
    • The name of the character you were on that placed on the leaderboards
    • The time and date you completed the Trial
    • Which mode it was (normal or hard mode)

    Edit: Answer to the best of your ability when submitting your ticket.
    Hey guys, we know this particular bug is pretty frustrating. We're currently testing a fix for this (which is why it hasn't been included in any of the PTS patch notes yet) that we hope to include when Thieves Guild is released since one of the features is a new Trial. In the meantime, if you're running into this issue, your best bet is to shoot an email over to our Support Team who will be able to assist you until it is fixed.

    Is there a template customer support prefers for this issue?

    You can include "weekly leaderboard rewards" somewhere in the ticket, sure. Additionally, submitting multiple tickets may actually slow the process down a bit. If the first response you receive doesn't solve your problem, please just reply to that same ticket rather than creating a new one.

    Good on you guys for your trying to be attentive here though. I'm sure it's very appreciated.
    Artists and Theives...
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    Lazrael wrote: »
    ZOS_CoriJ wrote: »
    Hey guys, we know this particular bug is pretty frustrating. We're currently testing a fix for this (which is why it hasn't been included in any of the PTS patch notes yet) that we hope to include when Thieves Guild is released since one of the features is a new Trial. In the meantime, if you're running into this issue, your best bet is to shoot an email over to our Support Team who will be able to assist you until it is fixed.

    Is there a template customer support prefers for this issue?
    Yes. If you can provide the following it will help to speed up the process:

    • The name of the Trial
    • The name of the character you were on that placed on the leaderboards
    • The time and date you completed the Trial
    • Which mode it was (normal or hard mode)

    Edit: Answer to the best of your ability when submitting your ticket.
    Hey guys, we know this particular bug is pretty frustrating. We're currently testing a fix for this (which is why it hasn't been included in any of the PTS patch notes yet) that we hope to include when Thieves Guild is released since one of the features is a new Trial. In the meantime, if you're running into this issue, your best bet is to shoot an email over to our Support Team who will be able to assist you until it is fixed.

    Is there a template customer support prefers for this issue?

    You can include "weekly leaderboard rewards" somewhere in the ticket, sure. Additionally, submitting multiple tickets may actually slow the process down a bit. If the first response you receive doesn't solve your problem, please just reply to that same ticket rather than creating a new one.

    Good on you guys for your trying to be attentive here though. I'm sure it's very appreciated.

    @ZOS_GinaBruno is great. And no-one better contradict me or I'll meet you in IC and give you a whatfor!
  • Alabyn
    Alabyn
    ✭✭✭
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Can't say I agree that one has a right to gripe. A customer might make requests for modified services or products, but has really only the right to purchase those goods as he or she wishes.

    And as requests for modifications go, from my experience the polite voice consistently gets the best results. I think Zos demonstrated good service by commenting in this forum thread. Or even in providing a forum!
  • WalkingLegacy
    WalkingLegacy
    ✭✭✭✭✭
    ZOS_CoriJ wrote: »
    Hey guys, we know this particular bug is pretty frustrating. We're currently testing a fix for this (which is why it hasn't been included in any of the PTS patch notes yet) that we hope to include when Thieves Guild is released since one of the features is a new Trial. In the meantime, if you're running into this issue, your best bet is to shoot an email over to our Support Team who will be able to assist you until it is fixed.

    Is there a template customer support prefers for this issue?
    Yes. If you can provide the following it will help to speed up the process:

    • The name of the Trial
    • The name of the character you were on that placed on the leaderboards
    • The time and date you completed the Trial
    • Which mode it was (normal or hard mode)

    Edit: Answer to the best of your ability when submitting your ticket.

    Great to see CS respond so quickly. Many thanks to you and Gina.
  • Lazrael
    Lazrael
    ✭✭✭
    Alabyn wrote: »
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Can't say I agree that one has a right to gripe. A customer might make requests for modified services or products, but has really only the right to purchase those goods as he or she wishes.

    And as requests for modifications go, from my experience the polite voice consistently gets the best results. I think Zos demonstrated good service by commenting in this forum thread. Or even in providing a forum!

    If that were the case here perhaps, but in this case we're talking about good or service not performing as intended, or otherwise broken, so I'd say griping is certainly called for.

    I mean I guess if you wanted to get all heady about it you could say that under the assumption of a right to free speech that one always has to gripe, and what we're really debating here is whether or not said griping is frivolous, which given that this has been addressed as in issue by ZOS employees in this very thread, clearly it isn't frivolous.

    But that's just my two cents.
    Edited by Lazrael on February 24, 2016 9:23PM
    Artists and Theives...
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    Lazrael wrote: »
    Alabyn wrote: »
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Can't say I agree that one has a right to gripe. A customer might make requests for modified services or products, but has really only the right to purchase those goods as he or she wishes.

    And as requests for modifications go, from my experience the polite voice consistently gets the best results. I think Zos demonstrated good service by commenting in this forum thread. Or even in providing a forum!

    If that were the case here perhaps, but in this case we're talking about good or service not performing as intended, or otherwise broken, so I'd say griping is certainly called for.

    I mean I guess if you wanted to get all heady about it you could say that under the assumption of a right to free speech that one always has to gripe, and what we're really debating here is whether or not said griping is frivolous, which given that this has been addressed as in issue by ZOS employees in this very thread, clearly it isn't frivolous.

    But that's just my two cents.

    Who determines "as intended"?

    Who determines if a good or service is "broken"?

    What is the point of "griping"? Wouldn't returning the product for a full refund do to fault be a more appropriate action?

    And I agree that, obviously, this particular thread was not frivolous when it a came to griping.
  • Lazrael
    Lazrael
    ✭✭✭
    DenMoria wrote: »
    Lazrael wrote: »
    Alabyn wrote: »
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Can't say I agree that one has a right to gripe. A customer might make requests for modified services or products, but has really only the right to purchase those goods as he or she wishes.

    And as requests for modifications go, from my experience the polite voice consistently gets the best results. I think Zos demonstrated good service by commenting in this forum thread. Or even in providing a forum!

    If that were the case here perhaps, but in this case we're talking about good or service not performing as intended, or otherwise broken, so I'd say griping is certainly called for.

    I mean I guess if you wanted to get all heady about it you could say that under the assumption of a right to free speech that one always has to gripe, and what we're really debating here is whether or not said griping is frivolous, which given that this has been addressed as in issue by ZOS employees in this very thread, clearly it isn't frivolous.

    But that's just my two cents.

    Who determines "as intended"?

    Who determines if a good or service is "broken"?

    What is the point of "griping"? Wouldn't returning the product for a full refund do to fault be a more appropriate action?

    And I agree that, obviously, this particular thread was not frivolous when it a came to griping.

    I'm really not interested in having a nothing argument, man.
    Artists and Theives...
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    Lazrael wrote: »
    DenMoria wrote: »
    Lazrael wrote: »
    Alabyn wrote: »
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Can't say I agree that one has a right to gripe. A customer might make requests for modified services or products, but has really only the right to purchase those goods as he or she wishes.

    And as requests for modifications go, from my experience the polite voice consistently gets the best results. I think Zos demonstrated good service by commenting in this forum thread. Or even in providing a forum!

    If that were the case here perhaps, but in this case we're talking about good or service not performing as intended, or otherwise broken, so I'd say griping is certainly called for.

    I mean I guess if you wanted to get all heady about it you could say that under the assumption of a right to free speech that one always has to gripe, and what we're really debating here is whether or not said griping is frivolous, which given that this has been addressed as in issue by ZOS employees in this very thread, clearly it isn't frivolous.

    But that's just my two cents.

    Who determines "as intended"?

    Who determines if a good or service is "broken"?

    What is the point of "griping"? Wouldn't returning the product for a full refund do to fault be a more appropriate action?

    And I agree that, obviously, this particular thread was not frivolous when it a came to griping.

    I'm really not interested in having a nothing argument, man.

    Fine. Then you cannot defend your position. I can live with that.

    I hope you get everything you need to be able to enjoy the game.
  • EdmundTowers
    EdmundTowers
    ✭✭✭
    DenMoria wrote: »
    DenMoria wrote: »
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Again, I ask, who is at fault here? You seem to be the only one seriously complaining and being insulting in this thread (don't get me wrong, I have seen other threads in a similar vein during my time on this and many other forums). Where, specifically is the lack of leadership or lack of management of priorities?

    Are you seriously saying that you particular issue should be the priority? I can accept that if you can get together another 2 or 3 thousand folks with the same issue. Then it is a priority. Just you is not.

    Non-constructive complaining doesn't solve anything. Without serious backup and reporting, how are developers supposed to know there is an issue.

    As I said previously. You have to consider that the developers need to concentrate on issues of the "many", not the few. What is more important? Making sure that 99% of the players are having a good experience or making sure that one loud-mouth stops yelling.

    I understand if you have an issue and I hope that this is all the culmination of many contacts, bug reports and serious back and forth between you and the development team, but, if not, perhaps you should consider actually doing something rather than just complaining.

    So sending in multiple tickets, bug reports etc about it isn't concidered doing something?

    Of course it is, but, as I said, if your reports are in a tiny minority, they tend to get lost in the grand scheme of things. Addressing the concerns of a single individual who is experiencing something rather than the concerns of a vast majority is not only pointless, but, probably a bad business decision.

    If they solve it for you, great. If they don't, complaining about it isn't going to help. Just keep sending reports, over and over and over and over and over and over... again. I realize it's frustrating, but complaining doesn't do any good.

    As you can see by @ZOS_GinaBruno 's post, they have heard you and others with your issue, so, obviously your reports did some good.

    I hope they get things fixed to your satisfaction. I'd hate to see you give up on a game that you obviously care a great deal about.

    I gotta disagree with you about the part of complaining doesnt do any good. Whether its retail, technical support, or even hospital care, the people who complain get taken care of. The ones who dont say anything get ignored.

    If you got a problem, see if you can fix it yourself ,of course, but if you cant and its someone else's job, then complain complain complain and dont stop until its fixed.
    Co GM of Imperium of the Eagle, PvP Guild NA PC, ~Aldmeri Dominion~
    Tyrael Allynna Aldmeri Magplar
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    DenMoria wrote: »
    DenMoria wrote: »
    Lazrael wrote: »
    TayDibiase wrote: »
    How long does it take to fix the weekly trial reward system. For months we've had to put in tickets and deal with customer service reps who act like the damn system hasnt been broken for months and want you to jump thru hoops to get your reward. Fix your damn game what are our subs paying for? Stop making reskins of mounts and stop making dresses to sell in the crown store and work on something meaningful.

    should make this more constructive or it will be locked if you know better on how to fix the coding post that because then you can show us how easy of a fix it is :) or throw in an idea on how to implement the fix.

    Also devs work on different things take any building there is IT Public relations janitors etc. all work on different things not every dev works on dungeons. some only work on crown store and some work on pvp etc. think about it like that and it makes sense as to why it takes longer.

    Come on Lightninvash,

    There have been constructive posts, bug tickets, etc. We've been there done that, and you know it.

    Suggesting they focus resources elsewhere means taking the budget money, and allocating it to fix existing issues.

    Crown store team could be the bigger team. Could be the team with better management. Could be better direction or easier direction (make da shite that sells and make it quickly).

    the fact that you said it could be doesn't mean that it in fact is. The crown store could consist of 1 or 2 people where as pvp and pve consisting of 5 or more each. so basing on could doesn't really help much in the matter of fixing a problem. Now I agree with you on pooling resources together and doing a quick hotfix. would be effective however in order to do that it would require upper management approval to do such things.

    I'd still say this speaks to a lack in good leadership and a terrible management of priorities. These are things that I think any customer has a right to gripe about.

    Again, I ask, who is at fault here? You seem to be the only one seriously complaining and being insulting in this thread (don't get me wrong, I have seen other threads in a similar vein during my time on this and many other forums). Where, specifically is the lack of leadership or lack of management of priorities?

    Are you seriously saying that you particular issue should be the priority? I can accept that if you can get together another 2 or 3 thousand folks with the same issue. Then it is a priority. Just you is not.

    Non-constructive complaining doesn't solve anything. Without serious backup and reporting, how are developers supposed to know there is an issue.

    As I said previously. You have to consider that the developers need to concentrate on issues of the "many", not the few. What is more important? Making sure that 99% of the players are having a good experience or making sure that one loud-mouth stops yelling.

    I understand if you have an issue and I hope that this is all the culmination of many contacts, bug reports and serious back and forth between you and the development team, but, if not, perhaps you should consider actually doing something rather than just complaining.

    So sending in multiple tickets, bug reports etc about it isn't concidered doing something?

    Of course it is, but, as I said, if your reports are in a tiny minority, they tend to get lost in the grand scheme of things. Addressing the concerns of a single individual who is experiencing something rather than the concerns of a vast majority is not only pointless, but, probably a bad business decision.

    If they solve it for you, great. If they don't, complaining about it isn't going to help. Just keep sending reports, over and over and over and over and over and over... again. I realize it's frustrating, but complaining doesn't do any good.

    As you can see by @ZOS_GinaBruno 's post, they have heard you and others with your issue, so, obviously your reports did some good.

    I hope they get things fixed to your satisfaction. I'd hate to see you give up on a game that you obviously care a great deal about.

    I gotta disagree with you about the part of complaining doesnt do any good. Whether its retail, technical support, or even hospital care, the people who complain get taken care of. The ones who dont say anything get ignored.

    If you got a problem, see if you can fix it yourself ,of course, but if you cant and its someone else's job, then complain complain complain and dont stop until its fixed.

    Criticizing politely, not complaining loudly, gets the response. Also threats of legal action work too. :)
  • TX11
    TX11
    ✭✭✭
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.
    Edited by TX11 on February 24, 2016 11:07PM
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.

    Now there's a valid point! Molag's been not working for a long time now. I too am looking forward to TG.
  • TX11
    TX11
    ✭✭✭
    I would encourage anyone who bought imperial city on ps4 to not purchase any crown store items. Cancel eso plus subs. and call sony and ESO and complain. This is just bad business in every way. Maybe if people refuse to "Throw money at there screens" (love that bungie quote) then we could get some actual fixes instead of some POS reskinned mount being sold for 20 bucks. What a joke.


    would also like to add that we need a new guy in charge of the game because I have no faith in eric W. He made a comment in an ESO live I believe it was stating that they feel the game is good on bugs and stable.

    Either he doesn't play his own game or he is so misinformed he looks like such an idiot. I cannot decide which it is.
    Edited by TX11 on February 24, 2016 11:17PM
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    TX11 wrote: »
    I would encourage anyone who bought imperial city on ps4 to not purchase any crown store items. Cancel eso plus subs. and call sony and ESO and complain. This is just bad business in every way. Maybe if people refuse to "Throw money at there screens" (love that bungie quote) then we could get some actual fixes instead of some POS reskinned mount being sold for 20 bucks. What a joke.

    Do you think complaining to Sony would do any good? I'll need to check with my contacts at Beth Softworks if there's a more direct way to get through to Zeni, but, somehow, I doubt it.

    Fortunately I don't purchase anything, I just keep my sub going.
  • Lazrael
    Lazrael
    ✭✭✭
    DenMoria wrote: »
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.

    Now there's a valid point! Molag's been not working for a long time now. I too am looking forward to TG.

    But who determines "not working"?
    Artists and Theives...
  • TX11
    TX11
    ✭✭✭
    DenMoria wrote: »
    TX11 wrote: »
    I would encourage anyone who bought imperial city on ps4 to not purchase any crown store items. Cancel eso plus subs. and call sony and ESO and complain. This is just bad business in every way. Maybe if people refuse to "Throw money at there screens" (love that bungie quote) then we could get some actual fixes instead of some POS reskinned mount being sold for 20 bucks. What a joke.

    Do you think complaining to Sony would do any good? I'll need to check with my contacts at Beth Softworks if there's a more direct way to get through to Zeni, but, somehow, I doubt it.

    Fortunately I don't purchase anything, I just keep my sub going.


    I honestly don't think so but at this point what else is there to do. We have complained to the devs here. we have filed tickets. we have been patient (this has gone on for months) we were told 2 updates ago it was fixed it wasn't. in fact we haven't even been told anything else about it. but yet new crown store items appear all the time. TG dlc is coming out and such and we still do not have the first DLC pack working as it was advertised. At some point you have to call it what it is. And that is a pile of S___. This dev has really surprised me with its blatent disregard for certain bugs and suggestions that the community makes. But hey sign on next week and you can spend 20 bucks on a new reskinned bear or pet. Such a waste.
  • Thelon
    Thelon
    ✭✭✭✭✭
    TX11 wrote: »
    we need a new guy in charge of the game because I have no faith in eric W.
    Wrobel is not the game director
  • Artjuh90
    Artjuh90
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    to the OP same can be said about fixing skills. it's quite sad and ridiculus
  • Thelon
    Thelon
    ✭✭✭✭✭
    ]
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to

    zs1kk.jpg
  • TX11
    TX11
    ✭✭✭
    Lazrael wrote: »
    DenMoria wrote: »
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.

    Now there's a valid point! Molag's been not working for a long time now. I too am looking forward to TG.

    But who determines "not working"?

    are you serious. who determines not working. Try going to imperial sewers on azura's star and go try to kill molag bol. The center portals do not spawn enemies, therefore you can't close said portals so molag bol won't spawn. I'm pretty sure that this is not working condition as advertised.

  • DenMoria
    DenMoria
    ✭✭✭✭✭
    TX11 wrote: »
    Lazrael wrote: »
    DenMoria wrote: »
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.

    Now there's a valid point! Molag's been not working for a long time now. I too am looking forward to TG.

    But who determines "not working"?

    are you serious. who determines not working. Try going to imperial sewers on azura's star and go try to kill molag bol. The center portals do not spawn enemies, therefore you can't close said portals so molag bol won't spawn. I'm pretty sure that this is not working condition as advertised.

    I think @Lazrael was making fun of one of my earlier posts. I hope so.
  • NoMoreChillies
    NoMoreChillies
    ✭✭✭✭✭
    If you got a problem, see if you can fix it yourself ,of course, but if you cant and its someone else's job, then complain complain complain and dont stop until its fixed.

    the squeaky door gets the oil
    Insulting people on the internet is cowardly.
  • DenMoria
    DenMoria
    ✭✭✭✭✭
    If you got a problem, see if you can fix it yourself ,of course, but if you cant and its someone else's job, then complain complain complain and dont stop until its fixed.

    the squeaky door gets the oil

    Either that or gets replaced by a more efficient, modern hydraulic version or one of those "whooshing" ones from Star Trek.
  • Sinthrax
    Sinthrax
    ✭✭✭✭
    Funny how I quit the game around when it went B2P. Same discussions was going on way back then. I just came back because I do think the game is fun but has issues....still. A matter of fact, some of the same issues are still here but for some reason still people on here defending the behavior.

    Also, before you start. Yes, I do know I can uninstall and move on again. So save your breath. I don't have to be satisfied just because someone on a forum tells me too. I am still TRYING to get my original $80 out of the game 2 years later. Why can't they split up things 50/50 in new content and fixing things. Is that really to much to ask? According to some on here, I think it is.
  • RatedChaotic
    RatedChaotic
    ✭✭✭✭
    I would like to recall my rating for this game from a 3 to a 1. Its really not worth playing anymore. Theres just too many broken parts to this game and makes it less and less fun to play. And I thought Destiny was bad. ESO is easily taking that title.

    #Lookingforwardtomypermaban

    Edited by RatedChaotic on February 25, 2016 12:59AM
  • lonewolf26
    lonewolf26
    ✭✭✭✭✭
    Thank you ZOS,

    Today I was surprised to find in my in-game mail a reward from the Veteran DSA instance I had placed in last week. I had pretty much written off that run given my prior experiences with tech support and was considering not filing a report for my reward. To come across it in the mail, without me having submitted a ticket for it was a surprise and a step in the right direction. I wanted to write this to let you know that this has not gone unnoticed and I wanted to give you a shout out as a thank you. I do hope you guys can squash this bug for good. Until then please keep this effort up in making sure others are rewarded equitably for their efforts in trials.
  • cosmic_niklas_93b16_ESO
    cosmic_niklas_93b16_ESO
    ✭✭✭✭✭
    Lazrael wrote: »
    DenMoria wrote: »
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.

    Now there's a valid point! Molag's been not working for a long time now. I too am looking forward to TG.

    But who determines "not working"?

    Well, anything not doing what it's supposed to do is not working. If your car won't start for example, would you sit there and ask yourself, is this working or would you actually do something about it?
    Edited by cosmic_niklas_93b16_ESO on February 25, 2016 8:27AM
    R.I.P. Daranth Spellborn
    VR16 Dunmer Sorcerer
    March 2014 - May 2016
    He was a skilled Crafter and a reliable Sorcerer;
    Then came the Dark Brotherhood

    Wrobel wrote: Surge is now more effective for tank characters.
    Because crit tanks are so good, LOL. xD
  • Diab3ticBatman
    DenMoria wrote: »
    TX11 wrote: »
    Lazrael wrote: »
    DenMoria wrote: »
    TX11 wrote: »
    I'm not buying nothing off the crown store until molag bol works like it is supposed to in Imperial City. I bought that dlc outright and the fact that after all these new crown store items and such DLC that I have already bought IS STILL NOT WORKING RIGHT. I'm so interested in thieves guild but I am downright sick and tired of not being able to run content that I payed extra for. Such a rip off.

    Now there's a valid point! Molag's been not working for a long time now. I too am looking forward to TG.

    But who determines "not working"?

    are you serious. who determines not working. Try going to imperial sewers on azura's star and go try to kill molag bol. The center portals do not spawn enemies, therefore you can't close said portals so molag bol won't spawn. I'm pretty sure that this is not working condition as advertised.

    I think @Lazrael was making fun of one of my earlier posts. I hope so.

    I think he was poking fun as well. I can't lie though, i laughed.
    Edited by Diab3ticBatman on February 26, 2016 6:31AM
    The Wolfpack Guard is looking for members on Xbox One. If you are with the Aldmeri Dominion, and looking for a good guild with good people who will help each other and work together, this guild may be for you.
    WE RUN AS ONE!
  • Zaldan
    Zaldan
    ✭✭✭✭✭
    code65536 wrote: »
    I was pleasantly surprised when I logged in today and got two gold Master weapons from my placements in last week's vDSA weekly.

    The reason I was surprised was because I hadn't gotten around to creating the support tickets yet. The rewards did come from Customer Support, though, and the wording in the mail made it sound like they were doing this for everyone who was on the weekly, even if they hadn't sent a support ticket.

    must have switched to a different customer support provider ;)
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
  • Sausage
    Sausage
    ✭✭✭✭✭
    Patience, young grasshopper. Rome wasnt built in a day.
    Edited by Sausage on February 26, 2016 1:29PM
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