Ticket still not resolved!

FTU_XERO · February 2016

I put a ticket in about not receiving my crowns with my ESO subsciption and it has still not been resolved, can I please get some help with this? I have been told twice on how to find them in the game but that isnt the issue!

FTU_XERO · February 2016

Can I please get some help with this? It's been almost a week since I put my ticket in.

ZOS_AlanG · February 2016

Hello, we'll check on the status of your ticket for you and get back to you via PM.

FTU_XERO · February 2016

Thank you!

FTU_XERO · February 2016

Still not resolved... Can I please get some help with this? Been about two weeks, kind of ridiculous.

FTU_XERO · February 2016

This is pretty freaking ridiculous, I want the damn product that I paid for, can you guys really not help me? I might as well find a new game to play if you guys treat your customers this badly.

Zyeriik · February 2016

I am having the exact same issue and I agree this is unacceptable. If there is a problem ZOS at least acknowledge it and let your customers know that you are working to resolve the issue. As going through the forums I see it's a pretty common problem.

FTU_XERO · February 2016

So.... 3 weeks now and still no crowns..... Can I please get some help here? I keep getting told we will help you soon, but nothing, its quite upsetting. I do not have a lot of free time, but I would like to play the game and get my product I paid for when I do.