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Twenty days with no ticket response (resolved)
Wetall
Soul Shriven
Greetings dear Support! PLEASE help me with my ticket №160124-000685. Thank You!
Edited by Wetall on February 17, 2016 6:43AM 0
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seaef✭✭✭✭✭Join the club. I've sent the same request three times each a month apart and no response except for the "we got your request" BS mail. That's 90 days of being ignored. Not happy at all.
I guess they don't want any more of my money and I've spent several hundred already.Edited by seaef on February 12, 2016 8:22PM"The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
- Kirsten Geary1 -
WetallSoul ShrivenExcuse me, but the problem still not resolved. My friend replied to Clarice from ESO Support by email 11.02.16 and he still didn't get an answer.0
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SymbioteKing26✭✭✭That's crazy man! Hopefully the mods see this and kick their butts into gear!EP/ Breton Nightblade Healer. Is fond of cheese. And scamps.0 -
I've also replied to Clarice with no further contact or resolution. Hasn't been as long as you've been waiting, but close to a week now.
Get it together ESO. We're not paying just to get rid of money.1 -
WetallSoul ShrivenI wanna play with my friend together, but we can't, please do something with his problem! How long should i ask for help?Edited by Wetall on February 16, 2016 11:03AM0
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CaptainVenom✭✭✭✭✭
✭Greetings,
Due to the January’s recent snow storm, we have been unable to ensure that all of our customers have gotten answers as quickly as we had hoped.
At this point in time, many of our customers may have already found answers for their questions. In order to ensure that we provide help to our customers who still have issues, we are closing tickets that we believe to be already resolved.
With this in mind, if you have already found an answer to your question, please accept our apology for failing to get to you in a timely manner. We came in early, stayed late, and worked extra hours to try and catch up, but it wasn’t enough and we apologize.
If you have not yet found an answer to your question, please reply to this email to let us know that you still need help. We will get to you as soon as possible.
Once again, we are sorry that we’ve taken so long to get back to you.
Warm Regards,
The Elder Scrolls Online Team🌈 Ride with Pride🌈
Magicka/Damage Sorcerer - PC - NA - DC0 -
WetallSoul ShrivenThank You dear Clarice! Thank You guys for your replies and support! The problem is solved! HURRAY!Edited by Wetall on February 17, 2016 6:45AM1