Suddenly "You have been suspended from the site"

YoloWizard · February 2016

Greetings,

So I was online earlier this day but my connection wasn't stable at all and couldn't play I logged off. Couple of hours later I tried to log back to the game and I receive this message everytime "Your login information was incorrect, please try again later". Then I went to ESO website to see whats going on I get this message every time I try to login "You have been suspended from the site"

The only E-Mail I got from ESO is this:

" Greetings Abdullah,

This message confirms that you have successfully cancelled your ESO Plus™ membership. You will no longer be charged for membership on a recurring basis, and your access to ESO Plus™ benefits will expire at the end of your current membership.

We're sorry you've chosen to end your membership. If you find yourself missing the great ESO Plus™ benefits, you can join again at any time! Whenever you're ready, visit your Elder Scrolls Online: Tamriel Unlimited account page and select a new membership plan.

Please print this email and keep it for your records.

Warm Regards,
The Elder Scrolls® Online Team"

Awaiting your help to get back to Tamriel

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_MollyH @ZOS_CoriJ

jamesharv2005ub17_ESO · February 2016

You do not need a subscription to play the game. Just log in and go.

YoloWizard · February 2016

jamesharv2005ub17_ESO wrote: »

You do not need a subscription to play the game. Just log in and go.

I tried to log back to the game and I receive this message everytime "Your login information was incorrect, please try again later"

babylon · February 2016

Are you able to log into the support site? If not try making a new account and then writing a support ticket about your issue.

ZOS_MollyH · February 2016

Hey @YoloWizard !

If you're still having trouble and haven't heard from support regarding this, please submit a help ticket at the support page: https://help.elderscrollsonline.com and select the option to inquire about being banned or suspended. We're closing this thread, as we are unable to provide any assistance regarding in-game disciplinary action on the forums.