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Not receiving Crowns from monthly subscription.

Special_Bradley
Special_Bradley
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Me and my friend haven't yet received our 1500 crowns from the monthly subscription and we do t know why. My friend is on his second month and still haven't receive any crowns.

Please, if anyone knows why this has happened. Could you help us out?
Ebonheart Loyalist - Xbox One EU

High Elf Magicka Sorcerer - Yeldarb The White
High Elf Magicka Templar - Selena Moretz
Nord Magicka Templar - Defencive Statue
Argonian Magicka Templar - Julacules
Dark Elf Magicka Dragon Knight - Yeld The Fire Lord
Breton Magicka Night Blade - Chloe Gomez
  • DragonSamurai360
    DragonSamurai360
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    You and your friend will need to contact support. I don't think anyone on the forums can help.
    Edited by DragonSamurai360 on January 14, 2016 6:00PM
  • Special_Bradley
    Special_Bradley
    ✭✭✭
    You and your friend will need to contact support. I don't think anyone on the forums can help.

    Ok thanks, how do I contact the support team?
    Ebonheart Loyalist - Xbox One EU

    High Elf Magicka Sorcerer - Yeldarb The White
    High Elf Magicka Templar - Selena Moretz
    Nord Magicka Templar - Defencive Statue
    Argonian Magicka Templar - Julacules
    Dark Elf Magicka Dragon Knight - Yeld The Fire Lord
    Breton Magicka Night Blade - Chloe Gomez
  • Balibe
    Balibe
    ✭✭✭✭
    You and your friend will need to contact support. I don't think anyone on the forums can help.

    Ok thanks, how do I contact the support team?

    Is it hidden that no one who see it? ..... There is a "Support" link in the menu at the top of every page of the ESO website .....
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