I stopped playing ESO for around 6 months until today and decided since there is DLC now I'll buy ESO Plus, so I did. However, I received my 1500 crowns and the 2 DLC were added to my collection but they say "Not Collected", which if I'm correct in thinking, means I can't use them, right? Someone said that I should check my characters Active Effects and see if ESO Plus is there, I checked and it's not there, just Boon: The Lover and Soul Summons, I don't know if it should be there or not. As I've said, it's been a while since I last played so I'm rusty with everything. My skill points were refunded for some reason and I had to try and remember which ones I'd picked before as it was a decent set up.
Anyway, what's the deal with ESO Plus and the DLC? I've logged out and back into my character and nothing changed. I'm on PS4.