Maintenance for the week of November 18:
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
Customer Support HELP!
Chrysostom_ESO
Soul Shriven
This is the 6th day I have asked for help from Customer Support I am getting pretty frustrated that I have gotten no response at all.
My issue is the email associated with my account cannot be accessed anymore it is old and invalid. I wish to renew my subscription and cannot as it sends a verification to my OLD email.
I have access to the game and have left multiple messages in game for support with no success. I have emailed them directly, until I tried to do so again until it no longer let me. There is an issue with the old email being sent a verification number.
I NEED ASSISTANCE from customer support. HOW HOW HOW do i contact them with this issue.
My issue is the email associated with my account cannot be accessed anymore it is old and invalid. I wish to renew my subscription and cannot as it sends a verification to my OLD email.
I have access to the game and have left multiple messages in game for support with no success. I have emailed them directly, until I tried to do so again until it no longer let me. There is an issue with the old email being sent a verification number.
I NEED ASSISTANCE from customer support. HOW HOW HOW do i contact them with this issue.
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Pheefs✭✭✭✭✭you can update your email address in your account info on the website{ Forums are Weird........................ Nerfy nerfing nerf nerfers, buff you b'netches!....................... Popcorn popcorn! }1 -
OmniDevil✭✭✭✭Not sure if you have it already, but try sending an email here: eso_help@helpmail.elderscrollsonline.com
Include any security details you can to prove you're the account holder/owner. I had a similar issue where my account failed to sync correct with my Xbox Live GT, which prevented me from getting my forum invite and account login setup correctly. It took a week to finally get it resolved.
If you send an email there, you should (in theory) receive an automated reply of some kind some time after. Use that as a means to send a follow up after 24 hours of waiting.
Good luck!Rogue's Gallery (EP)(NA)(XB1)
Proud Member and Officer
We’re recruiting for our ESO (Xbox One) Chapter
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Homepage: http://www.roguesgalleryguild.com/
TF Guild Page: http://tamrielfoundry.com/groups/rogues-gallery/Character List
"Varyn Wryn" cp427 Nord Templar (Magicka DPS/Healer)
"Maelis Artorius" cp427 Redguard Dragonknight (Stamina DPS)
"Arius the Shade" cp427 Khajiit Nightblade (Stamina DPS)
"Astalor Bloodsworn" Level 7 Altmer Sorcerer (Magicka DPS)0
