Xbox one not getting crowns?

cambergang · November 2015

Was it just me who didn't get crown for eso plus and who do I need to talk to so I doesn't happen again

JamilaRaj · November 2015

I think I read about similar case half a year ago.

Enodoc · November 2015

This is a known issue on Xbox One that they are working on fixing with Microsoft. See https://help.elderscrollsonline.com/app/answers/detail/a_id/30529/ for steps on how to get your Crowns.

Jayne_Doe · November 2015

Yeah...it's sad to see that this is still an issue. I haven't received my crowns since August without having to submit a support ticket first. Had planned to cancel, but with Wrothgar coming out soon, I wanted to stay subbed so I could at least try it out and decide if I want to purchase. Plus, keeping ESO+ (even with having to contact support to get my Crowns) has given me enough Crowns to purchase it if I want.

I like the ESO+ bonuses for my alts, but I'm still deciding whether they're worth the $15/month. Since XB doesn't allow 3 and 6 months subs with discounted pricing (like on PC), it's really cheaper to just purchase the 3,000 and 5,500 Crown packs.

EZgoin76 · November 2015

I thought I'd wait a couple of days to see it they had finally fixed this. Guess I'll start submitting tickets tonight. smh

OmniDevil · November 2015

Jayne_Doe wrote: »

Yeah...it's sad to see that this is still an issue. I haven't received my crowns since August without having to submit a support ticket first. Had planned to cancel, but with Wrothgar coming out soon, I wanted to stay subbed so I could at least try it out and decide if I want to purchase. Plus, keeping ESO+ (even with having to contact support to get my Crowns) has given me enough Crowns to purchase it if I want.

I like the ESO+ bonuses for my alts, but I'm still deciding whether they're worth the $15/month. Since XB doesn't allow 3 and 6 months subs with discounted pricing (like on PC), it's really cheaper to just purchase the 3,000 and 5,500 Crown packs.

In the same boat. Actually, I was fine up until October. Never had an issue until then. Now, this month, without even logging into ESO, I know I didn't get my crowns again because nothing is showing up on my bank statement or M$ Account for today for November's renewal.

I plan on cancelling when I get these crowns taken care of for this month. I'll resub each month and cancel the next day. So far, it's the only guaranteed way to get your crowns each month reliably. Otherwise, you have a point. It definitely is cheaper to just buy the crown packs and I may even do that instead.

Jayne_Doe · November 2015

Check this out:

http://forums.elderscrollsonline.com/en/discussion/230933/

OmniDevil · November 2015

Jayne_Doe wrote: »

Check this out:

http://forums.elderscrollsonline.com/en/discussion/230933/

Yep, very excited for this. This gave me a reason to stay subbed!