The Elder Scrolls Online

Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

EU Maintenance is done. Still can't login.

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muhammad.t.abidrwb17_ESO
muhammad.t.abidrwb17_ESO
Soul Shriven
Hi,

Still getting the "incorrect login information error" on my account (Nothing to do with game codes as I bought it from TESO website).

Please fix it.
Edited by muhammad.t.abidrwb17_ESO on October 27, 2015 1:40PM
Whiskey.Jack

Best Answer

  • giinoz2011rwb17_ESO
    giinoz2011rwb17_ESO
    ✭✭✭
    Hi even though you fixed it yourself.
    Sorry did not see earlier.

    I know a lot of people have the same issue.
    My work around for this bit of crappy coding bug.

    Close game if running.
    Loader can be running or close it down.

    Use web browser and log into your account.
    If you get some stupid message about logging in from an unknown PC, address.
    That's the problem as you may have the same IP address but it's no longer recognised (Most probably
    deleted during update/patch.)

    A code will be sent to your registered email address.
    copy and paste that code into box.

    Once completed you should be good to go.
    log into account.

    Run loader (If not running.)
    Press "PLAY"
    enter id and password as normal

    You should be (Hopefully.) good to go and play the game.
    Answer ✓
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