The Elder Scrolls Online

The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

EU Maintenance is done. Still can't login.

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muhammad.t.abidrwb17_ESO
muhammad.t.abidrwb17_ESO
Soul Shriven
Hi,

Still getting the "incorrect login information error" on my account (Nothing to do with game codes as I bought it from TESO website).

Please fix it.
Edited by muhammad.t.abidrwb17_ESO on October 27, 2015 1:40PM
Whiskey.Jack

Best Answer

  • giinoz2011rwb17_ESO
    giinoz2011rwb17_ESO
    ✭✭✭
    Hi even though you fixed it yourself.
    Sorry did not see earlier.

    I know a lot of people have the same issue.
    My work around for this bit of crappy coding bug.

    Close game if running.
    Loader can be running or close it down.

    Use web browser and log into your account.
    If you get some stupid message about logging in from an unknown PC, address.
    That's the problem as you may have the same IP address but it's no longer recognised (Most probably
    deleted during update/patch.)

    A code will be sent to your registered email address.
    copy and paste that code into box.

    Once completed you should be good to go.
    log into account.

    Run loader (If not running.)
    Press "PLAY"
    enter id and password as normal

    You should be (Hopefully.) good to go and play the game.
    Answer ✓
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