Please don't make this a thing ZOS...

Nolphi · October 2015

Lot of people in this thread seem to be missing the point. Maintainance needs to happen and it needs to impact the least people but with the Europeans having their own mega server I think its fair to assume that the NA server's top demographics are NA, SE Asia and Oceania. If that is indeed the case then the ideal time for down time would probably be around 9am EST, this would be 6am PST, this would be 3am Hawaii, this would be 12am midnight Sydney time, 2am Nz time, and 8pm to 10pm for most of SE Asia. For the Europeans on the NA server this would be their 2pm to 4pm. I cannot imagine this not being the ideal time that enables the majority of the player population to still get some prime time in.

There, I think I just won the award for the person that actually rationally addressed OP's concerns! Go ahead and send me your in-game gold to @Nolphi

pirate3 · October 2015

jhharvest wrote: »

Brrrofski wrote: »

I can guarantee the EU or US playerbase is a lot bigger than the Aus one.

I can guarantee that the Oceanic player base is bigger than the US player base at 5am. IF the maintenance was pushed back by two hours, we could have two hours more of time to play in the evenings and hardly any US players would be impacted. Some common sense, mate.

If the maintenance was pushed back by 2 hours, those of us in New Zealand would have two hours less to play in the evenings. Or did you think that all Oceanic players are in the same time zone?

Shadowshire · October 2015

For what it is worth: I live in the US Eastern Time Zone.

When the maintenance was scheduled for 8 AM, the servers would be back online between noon and 2 PM, which suited me just fine.

Recently the maintenance has been scheduled for 4 AM, and I suppose the servers are back online between 8 and 10 AM.

What that does is shorten my playing time, because I work in the evenings and play afterward until around 8 AM, when I go to bed. The recent change in the maintenance schedule reduces my playing time by at least 50%.

So my sympathies are with our friends in New Zealand and Australia.

pirate3 · October 2015

pirate3 wrote: »

If the maintenance was pushed back by 2 hours, those of us in New Zealand would have two hours less to play in the evenings. Or did you think that all Oceanic players are in the same time zone?

I may have just spoken from my arse.

daswahnsinn · October 2015

They just made it a thing

http://forums.elderscrollsonline.com/en/discussion/227015/na-and-eu-megaserver-maintenance

SienneYviete · October 2015

daswahnsinn wrote: »

They just made it a thing

http://forums.elderscrollsonline.com/en/discussion/227015/na-and-eu-megaserver-maintenance

Negative, this maintenance tonight is because something happened during last nights maintenance that affected the eu login system which basically shut down the work they were doing on the NA backend to focus on that issue. (which imo should have never been allowed to happen in the first place as these should be two separate entities.) Tonight is for completing what was not finished last night.

The issue is still the changed Tuesday maintenance times which are now smack bang in the middle of Oceanic prime time hours which have been changed with zero explanation from ZOS as to why.

Iduyenn · October 2015

But why? They did do the maintenance early in the Morning (for Europe), so we could play the whole day... whay all of a sudden they change it to our daytime?

AtriasNaradan · October 2015

I'm playing from South East Asia. I will say this...do you ever realized that the game, even the US server alone is actually played world wide? know that 10 pm on your place might just be 7pm on others. what's prime time on some other places is actually what you consider as a good time for maintenance.

What's the point here? you keep talking about the issue with the timing of the maintenance for you there, but you seemed to failed on realizing that no matter what time they're doing maintenance on, there will be those who unable to play within their prime time, which in this case happen to be you and your fellow Australian. The best they can do is actually doing maintenance on time frame where majority of their players are not playing, which again happen to be your prime time there.

My point is, be more mindful about what you're making an issue of. To me, this thread sounds like you're having an issue that your prime time is not being prioritized over other, making you sound pretty self-important. There's really nothing they can do, because even if they move it to 10pm on your place, on some other place there will still be those who are experiencing what you're experiencing right now. So again, be mindful.

Anyway, that said, i know how you felt though...been there, can't play at all on my prime time because of maintenance. But the difference is i completely realized that even if it's not happen on my prime time, it happens on other time zone prime time, no point of being self-important with fellow TESO gamer.

SienneYviete · October 2015

AtriasNaradan wrote: »

I'm playing from South East Asia. I will say this...do you ever realized that the game, even the US server alone is actually played world wide? know that 10 pm on your place might just be 7pm on others. what's prime time on some other places is actually what you consider as a good time for maintenance.

What's the point here? you keep talking about the issue with the timing of the maintenance for you there, but you seemed to failed on realizing that no matter what time they're doing maintenance on, there will be those who unable to play within their prime time, which in this case happen to be you and your fellow Australian. The best they can do is actually doing maintenance on time frame where majority of their players are not playing, which again happen to be your prime time there.

My point is, be more mindful about what you're making an issue of. To me, this thread sounds like you're having an issue that your prime time is not being prioritized over other, making you sound pretty self-important. There's really nothing they can do, because your even if they move it to 10pm on your place, then on other place there will still be those who are experiencing what you're experiencing right now. So again, be mindful.

Anyway, that said, i know how you felt though...been there, can't play at all on my prime time because of maintenance. But the difference is i completely realized that even if it's not happen on my prime time, it happens on other time zone prime time, no point of being self-important with fellow TESO gamer.

Are you kidding me!! why do so many people post without actually reading the thread MAINTENANCE WAS FINE THE WAY IT WAS IT HAS NOW CHANGED FOR NO APPARENT REASON WITH NO EXPLANATION AS TO WHY. I really don't understand why it's so hard for people to actually read before they make a post that has absolutely nothing to do with the real issue presented in the OP.

a.skelton92 · October 2015

Umad_BrO wrote: »

UltimaJoe777 wrote: »

Maintenance is necessary to keep the servers running. A couple of hours to keep us away from not being able to play at all is not something I'd choose to complain about...

I agree, but an alternative offline mode needs to be introduced fast, everybody is getting tired of weekly downtime, especially eso plus paid members.

Every game has weekly maintenance. Every 168 hours the game is up and running it comes down for just 3 of those hours. I am sure people can cope regardless of whether or not they pay. Lets just be thankful we live in a privileged part of the world where our only hardship is having to wait for the maintenance to be over on a game.

Malnutrition · October 2015

nine9six wrote: »

I would like to know from those complaining: when should ZoS schedule these maintenance windows?

Keep in mind: this is a US-base server, whose vast majority of users are in US-based time zones, where the peak hours are from 5PM EST to around 2AM EST (give or take).

Also, keep in mind any answer you give that isn't "the hours they're using now seem impact the least amount of people" will make you look like an ass.

So, when?

How about they just stuck to the way it was scheduled? I don't recall seeing the forums swamped with petitions for the times to have been changed.

Nolphi · October 2015

It seems people just don't read.... let me repeat my post again below. In summary: yes there will always be people that will be affected but there are definitely better times that ZOS can chose to do their stuff which will effect less people. I completely agree with OP that most people get their time in around 7pm onwards. So the time I suggested below can give ZOS their time while still assuring that everyone around the globe can still get a few good hours in during their prime time:

Repeat:

Lot of people in this thread seem to be missing the point. Maintainance needs to happen and it needs to impact the least people but with the Europeans having their own mega server I think its fair to assume that the NA server's top demographics are NA, SE Asia and Oceania. If that is indeed the case then the ideal time for down time would probably be around 9am EST, this would be 6am PST, this would be 3am Hawaii, this would be 12am midnight Sydney time, 2am Nz time, and 8pm to 10pm for most of SE Asia. For the Europeans on the NA server this would be their 2pm to 4pm. I cannot imagine this not being the ideal time that enables the majority of the player population to still get some prime time in.

There, I think I just won the award for the person that actually rationally addressed OP's concerns! Go ahead and send me your in-game gold to @Nolphi

a.skelton92 · October 2015

Malnutrition wrote: »

nine9six wrote: »

I would like to know from those complaining: when should ZoS schedule these maintenance windows?

Keep in mind: this is a US-base server, whose vast majority of users are in US-based time zones, where the peak hours are from 5PM EST to around 2AM EST (give or take).

Also, keep in mind any answer you give that isn't "the hours they're using now seem impact the least amount of people" will make you look like an ass.

So, when?

How about they just stuck to the way it was scheduled? I don't recall seeing the forums swamped with petitions for the times to have been changed.

Because that is just the way it is. Can't really say much more.

jhharvest · October 2015

pirate3 wrote: »

pirate3 wrote: »

If the maintenance was pushed back by 2 hours, those of us in New Zealand would have two hours less to play in the evenings. Or did you think that all Oceanic players are in the same time zone?

I may have just spoken from my arse.

Ah, yeah. I read your comment and was really confused. Instead of going down at 10pm, it'd be going down at 12pm for you guys. Also for me in Korea - instead of shutting down at 9pm, I could play until 11pm which is more reasonable. Of course the maintenance times for the Euro server should be different than those of the NA server because otherwise it'll be impossible to find a good compromise. I know there's some Euros playing on the NA server but honestly they at least have an option.

Nolphi · October 2015

To prove my point. Here is the result for different locations in the world using this nifty website called dateandtime-dotcom

New York (U.S.A. - New York) Wednesday, 28 October 2015, 09:00:00 EDT UTC-4 hours
San Francisco (U.S.A. - California) Wednesday, 28 October 2015, 06:00:00 PDT UTC-7 hours
Honolulu (U.S.A. - Hawaii) Wednesday, 28 October 2015, 03:00:00 HAST UTC-10 hours
Auckland (New Zealand) Thursday, 29 October 2015, 02:00:00 NZDT UTC+13 hours
Sydney (Australia - New South Wales) Thursday, 29 October 2015, 00:00:00 AEDT UTC+11 hours
Hong Kong (Hong Kong) Wednesday, 28 October 2015, 21:00:00 HKT UTC+8 hours
Paris (France) Wednesday, 28 October 2015, 14:00:00 CET UTC+1 hour

See how beautifully that works out. Everybody gets either their full prime time or at least a few hours of prime time. Everybody is happy and the glorious people at ZOS get to sleep a bit later and go to their data center at a reasonable hour!

Seriously: send your gold to @Nolphi

NoMoreChillies · October 2015

^^ This guy gets it

Maintainance time 9am EST please ZOS.

SienneYviete · October 2015

Nolphi wrote: »

To prove my point. Here is the result for different locations in the world using this nifty website called dateandtime-dotcom

New York (U.S.A. - New York) Wednesday, 28 October 2015, 09:00:00 EDT UTC-4 hours
San Francisco (U.S.A. - California) Wednesday, 28 October 2015, 06:00:00 PDT UTC-7 hours
Honolulu (U.S.A. - Hawaii) Wednesday, 28 October 2015, 03:00:00 HAST UTC-10 hours
Auckland (New Zealand) Thursday, 29 October 2015, 02:00:00 NZDT UTC+13 hours
Sydney (Australia - New South Wales) Thursday, 29 October 2015, 00:00:00 AEDT UTC+11 hours
Hong Kong (Hong Kong) Wednesday, 28 October 2015, 21:00:00 HKT UTC+8 hours
Paris (France) Wednesday, 28 October 2015, 14:00:00 CET UTC+1 hour

See how beautifully that works out. Everybody gets either their full prime time or at least a few hours of prime time. Everybody is happy and the glorious people at ZOS get to sleep a bit later and go to their data center at a reasonable hour!

Seriously: send your gold to @Nolphi

If I had gold you would get it. All I can give you is an awesome :'(

Nolphi · October 2015

And to prove my selflessness even more: I am in the Philippines so from this entire list I actually suffer the most:

New York (U.S.A. - New York) Wednesday, 28 October 2015, 09:00:00 EDT UTC-4 hours
San Francisco (U.S.A. - California) Wednesday, 28 October 2015, 06:00:00 PDT UTC-7 hours
Honolulu (U.S.A. - Hawaii) Wednesday, 28 October 2015, 03:00:00 HAST UTC-10 hours
Auckland (New Zealand) Thursday, 29 October 2015, 02:00:00 NZDT UTC+13 hours
Sydney (Australia - New South Wales) Thursday, 29 October 2015, 00:00:00 AEDT UTC+11 hours
Hong Kong (Hong Kong) Wednesday, 28 October 2015, 21:00:00 HKT UTC+8 hours
Paris (France) Wednesday, 28 October 2015, 14:00:00 CET UTC+1 hour

The more I look at this list I actually want to change my suggestion: 10am EST is best. Aussies/NZ get their full evening, US Eastern sacrifices their morning, rest of US is either sleeping or should be in school/work, Europeans should be on the Euro server or at most lose their early evenings and me and my Asian buddies get to play until 10pm..

TLDR: Server Maintainance needs to be at 10am EST!

Seriously: send your gold to @Nolphi

hamgatan · October 2015

#MillionReasonsToPlay

Oh wait.. I Can't..

AtriasNaradan · October 2015

SienneYviete wrote: »

AtriasNaradan wrote: »

I'm playing from South East Asia. I will say this...do you ever realized that the game, even the US server alone is actually played world wide? know that 10 pm on your place might just be 7pm on others. what's prime time on some other places is actually what you consider as a good time for maintenance.

What's the point here? you keep talking about the issue with the timing of the maintenance for you there, but you seemed to failed on realizing that no matter what time they're doing maintenance on, there will be those who unable to play within their prime time, which in this case happen to be you and your fellow Australian. The best they can do is actually doing maintenance on time frame where majority of their players are not playing, which again happen to be your prime time there.

My point is, be more mindful about what you're making an issue of. To me, this thread sounds like you're having an issue that your prime time is not being prioritized over other, making you sound pretty self-important. There's really nothing they can do, because your even if they move it to 10pm on your place, then on other place there will still be those who are experiencing what you're experiencing right now. So again, be mindful.

Anyway, that said, i know how you felt though...been there, can't play at all on my prime time because of maintenance. But the difference is i completely realized that even if it's not happen on my prime time, it happens on other time zone prime time, no point of being self-important with fellow TESO gamer.

Are you kidding me!! why do so many people post without actually reading the thread MAINTENANCE WAS FINE THE WAY IT WAS IT HAS NOW CHANGED FOR NO APPARENT REASON WITH NO EXPLANATION AS TO WHY. I really don't understand why it's so hard for people to actually read before they make a post that has absolutely nothing to do with the real issue presented in the OP.

I do read, i wasn't implying you have problem with the maintenance itself. My understanding is that you have problem with the timing itself, which is why i said, if it's done on time where you have no issue at, some other on different time zone will be the one experiencing what you're experiencing.

You really need to read and understand other people comment first yourself, before paint everyone who're replying at you on the opposite side of the argument as not getting what you meant.

Also they don't need to actually explain why they change the timing than the usual, it's not really an issue. What we really need to know is a prior notice of when will the maintenance happen (which someone above already say that they did tell, and you just don't seem to see it), and the reason behind the maintenance itself if it happens suddenly without prior notice.

SienneYviete · October 2015

AtriasNaradan wrote: »

SienneYviete wrote: »

AtriasNaradan wrote: »

I'm playing from South East Asia. I will say this...do you ever realized that the game, even the US server alone is actually played world wide? know that 10 pm on your place might just be 7pm on others. what's prime time on some other places is actually what you consider as a good time for maintenance.

What's the point here? you keep talking about the issue with the timing of the maintenance for you there, but you seemed to failed on realizing that no matter what time they're doing maintenance on, there will be those who unable to play within their prime time, which in this case happen to be you and your fellow Australian. The best they can do is actually doing maintenance on time frame where majority of their players are not playing, which again happen to be your prime time there.

My point is, be more mindful about what you're making an issue of. To me, this thread sounds like you're having an issue that your prime time is not being prioritized over other, making you sound pretty self-important. There's really nothing they can do, because your even if they move it to 10pm on your place, then on other place there will still be those who are experiencing what you're experiencing right now. So again, be mindful.

Anyway, that said, i know how you felt though...been there, can't play at all on my prime time because of maintenance. But the difference is i completely realized that even if it's not happen on my prime time, it happens on other time zone prime time, no point of being self-important with fellow TESO gamer.

Are you kidding me!! why do so many people post without actually reading the thread MAINTENANCE WAS FINE THE WAY IT WAS IT HAS NOW CHANGED FOR NO APPARENT REASON WITH NO EXPLANATION AS TO WHY. I really don't understand why it's so hard for people to actually read before they make a post that has absolutely nothing to do with the real issue presented in the OP.

I do read, i wasn't implying you have problem with the maintenance itself. My understanding is that you have problem with the timing itself, which is why i said, if it's done on time where you have no issue at, some other on different time zone will be the one experiencing what you're experiencing.

You really need to read and understand other people comment first yourself, before paint everyone who're replying at you on the opposite saide of the argument as not getting what you meant.

You still don't understand, there was never an issue up until now The time it has always been was fine and has been accepted since launch why change now? This is the core problem at hand, the change in timing which was never an issue but has now become a major issue for Oceanic players.

AtriasNaradan · October 2015

Malnutrition wrote: »

nine9six wrote: »

I would like to know from those complaining: when should ZoS schedule these maintenance windows?

Keep in mind: this is a US-base server, whose vast majority of users are in US-based time zones, where the peak hours are from 5PM EST to around 2AM EST (give or take).

Also, keep in mind any answer you give that isn't "the hours they're using now seem impact the least amount of people" will make you look like an ass.

So, when?

How about they just stuck to the way it was scheduled? I don't recall seeing the forums swamped with petitions for the times to have been changed.

It shows that other than those people, people from the other time zones that were affected by the previous schedule was man enough to be mindful that they're not the only important customers worldwide lol

Maybe it needs to be changed back to the usual schedule after all, those self-proclaimed representation of Oceanic people seems to not like it when they're the one not able to play on their holy prime time because of the timing of the maintenance.

Volkodav · October 2015

Down times arent going to make any of us happy,no matter when they do it because the times for the NA server are the opposite for those playing on the EU servers,etc.Sadly,they really need to do those maintenance times and someone's gonna be down either way.Weekly is fine.I play on the EU server when the NA server is down anyway,so I always have game. :} Just download the other server and play there till your own server comes back online.

AtriasNaradan · October 2015

Nolphi wrote: »

And to prove my selflessness even more: I am in the Philippines so from this entire list I actually suffer the most:

New York (U.S.A. - New York) Wednesday, 28 October 2015, 09:00:00 EDT UTC-4 hours
San Francisco (U.S.A. - California) Wednesday, 28 October 2015, 06:00:00 PDT UTC-7 hours
Honolulu (U.S.A. - Hawaii) Wednesday, 28 October 2015, 03:00:00 HAST UTC-10 hours
Auckland (New Zealand) Thursday, 29 October 2015, 02:00:00 NZDT UTC+13 hours
Sydney (Australia - New South Wales) Thursday, 29 October 2015, 00:00:00 AEDT UTC+11 hours
Hong Kong (Hong Kong) Wednesday, 28 October 2015, 21:00:00 HKT UTC+8 hours
Paris (France) Wednesday, 28 October 2015, 14:00:00 CET UTC+1 hour

The more I look at this list I actually want to change my suggestion: 10am EST is best. Aussies/NZ get their full evening, US Eastern sacrifices their morning, rest of US is either sleeping or should be in school/work, Europeans should be on the Euro server or at most lose their early evenings and me and my Asian buddies get to play until 10pm..

TLDR: Server Maintainance needs to be at 10am EST!

Seriously: send your gold to @Nolphi

I'll vote for this...so at least i get to play until 9pm...might as well lol

Islyn · October 2015

I really dislike it when people say stuff like 'Go outside and get some sun' or 'go get a job' or any of that stuff.

It just comes across so sanctimonious that I immediately feel annoyed when someone does it lol!

FuzzyDuck79 · October 2015

Switch the servers off for a month or 2, fix everything - completely overhaul it if you have to. When you switch back on we'll all still be here and the game will be better. Don't just do small maintenance every week. What's a month offline to fix a game that could be around for a very long time??

Umad_BrO · October 2015

a.skelton92 wrote: »

Umad_BrO wrote: »

UltimaJoe777 wrote: »

Maintenance is necessary to keep the servers running. A couple of hours to keep us away from not being able to play at all is not something I'd choose to complain about...

I agree, but an alternative offline mode needs to be introduced fast, everybody is getting tired of weekly downtime, especially eso plus paid members.

Every game has weekly maintenance. Every 168 hours the game is up and running it comes down for just 3 of those hours. I am sure people can cope regardless of whether or not they pay. Lets just be thankful we live in a privileged part of the world where our only hardship is having to wait for the maintenance to be over on a game.

Amen brother.

Catmophere · October 2015

Currently doing renovations in my apartment and living in absolute squalor for which there is not much I can currently do until I've finished. ESO has been a very much needed escape for me into beauty. It has been disappointing these last two nights I haven't had that escape to go into after getting home from work for the day. It would be lovely if they could shift the starting time to 7am EDT but I appreciate if this is not possible and that no matter what they do, someone will be affected. (It's always September somewhere on the net...)

However... as you've provided this nice, comfy forum space to scribble on, ... and this nice long leisurely period of time with which I have nothing much else to escape to... have some text

/whimper...

Carl-lan · October 2015

Nolphi wrote: »

To prove my point. Here is the result for different locations in the world using this nifty website called dateandtime-dotcom

New York (U.S.A. - New York) Wednesday, 28 October 2015, 09:00:00 EDT UTC-4 hours
San Francisco (U.S.A. - California) Wednesday, 28 October 2015, 06:00:00 PDT UTC-7 hours
Honolulu (U.S.A. - Hawaii) Wednesday, 28 October 2015, 03:00:00 HAST UTC-10 hours
Auckland (New Zealand) Thursday, 29 October 2015, 02:00:00 NZDT UTC+13 hours
Sydney (Australia - New South Wales) Thursday, 29 October 2015, 00:00:00 AEDT UTC+11 hours
Hong Kong (Hong Kong) Wednesday, 28 October 2015, 21:00:00 HKT UTC+8 hours
Paris (France) Wednesday, 28 October 2015, 14:00:00 CET UTC+1 hour

See how beautifully that works out. Everybody gets either their full prime time or at least a few hours of prime time. Everybody is happy and the glorious people at ZOS get to sleep a bit later and go to their data center at a reasonable hour!

Seriously: send your gold to @Nolphi

I like this.

malchior · October 2015

Dev wrote: »

Considering the game targets the North American and EU demographics, they should always have their time best suited for those audiences. Just because you can buy the game and connect to the servers from the oceanic location, doesnt mean that
you should expect them to alter the maintenance in any way that helps you since it would potentially harm their main audience

that any company should go out of their way for an audience which isnt their key demographic

or that anyone in those main areas would care if you cannot play

If it means that those not in the continent for the server have awkward or upsetting time frames for maintenance, then so be it. They have to schedule based on the audience for where they are marketing.

I would also expect that any game produced and targeting an Oceanic audience to have their maintenance during the best time for that audience. Unfortunately though, i cannot think of any game that specifically targets that audience. perhaps if a game was made from an oceanic company targeting an oceanic player base, we wouldn't have so much angst over this?

Are you really that naïve? ZOS made sure the game was RELEASED in SE Asia and Oceania, so they are targeting players in those regions - the population in these combined regions is massive. Heck, they even charge AUD in the accounts management for Aussie customers.