Client keeps crashing

pdebie64b16_ESO · October 2015

In main Wrothgar zone crashing every 3-10 minutes, in vet MS i crash after completing the first stage and zoning to the next stage.

Only using FTC addon, but switching it off doesnt help.

Anyone else have the same issues?

Aquanova · October 2015

I have had crashes for the last 2 months as well. Please don't tell me you have an alienware too

pdebie64b16_ESO · October 2015

Aquanova wrote: »

I have had crashes for the last 2 months as well. Please don't tell me you have an alienware too

No i dont have Alienware, and i dont have crashing issues on live server.

Updated gfx drivers to latest version but still crashing in vMS after zoning from stage 1 to stage 2

pdebie64b16_ESO · October 2015

Uninstalled PTS client and reinstalled, still crashing, hard to test something this way, i give up

Faythsrequiem · November 2015

Yup. After a 3-5 minutes playing, the (PC) game crashes on me, too. Been happening for awhile now, since the Imperial City patch, I think (not 100% sure though). Super frustrating, so much so that I ended up canceling my ESO Plus because I just can't play any more with the game crashing every few minutes; it's gotten to the point that now after the first crash I just don't even bother trying to launch/log-in to the game again. I just play another game.

Submitting a support ticket only results in an auto response that telling you

"Most crashing and freezing problems can be resolved by following the steps below.

1.Add C:\Program Files(x86)\ZenimaxOnline as a folder exception to all antivirus software and third-party firewalls

2.Delete C:\Users\<username>\My Documents\Elder Scrolls Online\Live (or LiveEU)\UserSettings.txt

3.Run a repair on the game client

4.Check for and download the latest driver updates for your graphics card (be sure to opt out of any third-party software installations as we cannot guarantee compatibility)

5.Disable all overlay programs (including remote viewing software, video recording software, etc.)

If you are still experiencing issues after following the steps above, please attach a Game Consultant for our technical specialists to review. We cannot accurately troubleshoot without this file."

Sheesh, I have a feeling this is going to be another long, frustrating back and forth with support trying to get the game to just work properly again.....