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ESO Plus - not getting monthly crowns (ongoing issue)

  • Balthyzar
    Balthyzar
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    Me too! Exactly the same. I only got my crowns on the first renewal and have had to jump through hoops to get them every time since. I guess I can look forward to doing it again this month. =(
    Balthyzar,
    Heir to House Dagoth & last of the Aundae
  • Prof_Bawbag
    Prof_Bawbag
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    Avalon wrote: »
    Yes, but are they going to give anything extra to people who have had to take days and weeks out of their lives just to get what they were supposed to be getting?

    That's a bit overly dramatic but no I doubt we'll get anything extra, lol

    I just noticed this. I'm not expecting anything from them, nor do I want anything other than either a full refund or the crowns I bought in good faith. Those crowns are gonna be the last ever crowns I spend in the CS because I wouldn't touch their crown system with barge pole again. Anyone who has sat through months of getting nowhere with ZoS over this would need their head examined putting another penny/cent into their coffers. What happens if an issue crops up again in future? I wouldn't expect ZoS to even get back to me, so if i don't put another penny into the game, then there is no issue. As for future dlc's, yeah I was gonna purchase them, but because I need crowns of some sort to do so, I won't be going near any future dlc. Gaming wise and because I do actually enjoy ESO, it pisses me off that I won't get to play the upcoming dlc, but worse things in life happen so not the end of the world.




    Edited by Prof_Bawbag on October 7, 2015 11:02PM
  • NewBlacksmurf
    NewBlacksmurf
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    Open a ticket for each instance and continue to communicate with the agent until resolved.
    Also this is in the wrong forum section. It should be under your platforms tech support thread but if you don't open a ticket, they don't know you have an issue
    Edited by NewBlacksmurf on October 7, 2015 11:55PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Avalon
    Avalon
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    Open a ticket for each instance and continue to communicate with the agent until resolved.
    Also this is in the wrong forum section. It should be under your platforms tech support thread but if you don't open a ticket, they don't know you have an issue

    You DO understand there was an original post on page 1 explaining all of what you just said... Right? Please read through the first post and at least scan the other posts before making a suggestion that has already been covered...
  • stitchmh
    stitchmh
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    Still waiting:(
    stitchmh
    ESO addict:)
  • Ojustaboo
    Ojustaboo
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    The new UK laws that have just come into force say it applies to the retailer that sold you the product rather than the publisher, so regardless of whose fault it is, is you are using this law, and have bought from PSN or MS, then its PSN or MS that have to deal with it.

    I haven't yet worked out how this law applies to businesses not based in the UK as I cant see any such law is enforceable.

    On a separate issue I predict a whole new wave of permanent paid for Alpha games in the future so that companies can use that as an excuse to get around this.

  • Sausage
    Sausage
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    I bought just yesterday 5000 crows and it was in my account in 5 min and also last month I was subbed 1 month and got my Crowns almost immediately.
  • Tectonaut
    Tectonaut
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    Oh so many tickets later, still nothing back even...
  • Prof_Bawbag
    Prof_Bawbag
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    Open a ticket for each instance and continue to communicate with the agent until resolved.
    Also this is in the wrong forum section. It should be under your platforms tech support thread but if you don't open a ticket, they don't know you have an issue

    Most have us have been sending tickets. Some of us have heard nothing back from their "agents". Not a thing. I'm on my 3rd ticket. Thanks for your concern, but the reality of the situation is completely different from how you think things should pan out. In theory, our requests should be being dealt with, again, though, they're not. Also, for being in the wrong section. We're aware it's in the wrong section, but putting it in the other section gets no response too.

  • Prof_Bawbag
    Prof_Bawbag
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    Just contacted MS and have now received a full refund after some hassle. Basically they said it was ZoS I had to take this up with, but after speaking to a supervisor, I got the refund after linking this very thread to them and me stating MS were the retailer in this instance.

    They're going to look into this further and if the issue isn't resolved at ZoS end, then they may look into the actual product. Probably just humuoring me, but they did state they rely on the publishers/devs to give them accurate information when listing items on the storefront and if it transpires that this information is incorrect in some instances, then they will remove the product. They do appreciate some items will have teething problems from time to time, but they obviously don't enjoy giving out refunds. ZoS are free to discard my tickets.

    This could have been sorted out painlessly, but due to the lack of communication (or none at all as it turned out), ZoS have no one other than themselves to blame if they lose future revenue because of this.

    I suggest those of you on Xbox contact MS because if enough people complain about this and receive refunds, then ZoS will have no option but to get their product up to scratch - for everyone. Also don't get fobbed off by MS telling you it's up to ZoS to refund you, it isn't. MS is the retailer. Just like if you bought something from Amazon, you'd contact Amazon not Sony, Samsung etc to recieve your refund. This is exactly the same or at least it is for those of you who reside in the UK.
    Edited by Prof_Bawbag on October 8, 2015 9:32AM
  • EZgoin76
    EZgoin76
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    Xbox
    NA server
    Autopay
    NA east coast region
    Xbox gold member

    Seeing as how this is affecting all 3 systems, the common denominator seems to be ZOS. :(
    I want to change the world. I'm just to lazy to do it.
  • NewBlacksmurf
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    Avalon wrote: »
    Open a ticket for each instance and continue to communicate with the agent until resolved.
    Also this is in the wrong forum section. It should be under your platforms tech support thread but if you don't open a ticket, they don't know you have an issue

    You DO understand there was an original post on page 1 explaining all of what you just said... Right? Please read through the first post and at least scan the other posts before making a suggestion that has already been covered...

    I read this and am sharing with you how to get this resolved.
    If you go to the forum page I mention you will see a thread I created and the crazy experience I had that I got resolved.

    I'm trying to help...this forum isn't for service concerns and will not get you issue resolved
    Other people are joining in on this thread who have this problem so in the end no one gets their issue resolved....don't get mad if the help offered isn't what you want.

    Look at these examples - http://forums.elderscrollsonline.com/en/discussion/201110/no-crowns-with-subscription#latest

    What to do per ZOS staff - http://forums.elderscrollsonline.com/en/discussion/203131/purchased-eso-plus-no-crowns#latest

    My personal situation that's now resolved - http://forums.elderscrollsonline.com/en/discussion/194099/eso-renewed-on-xbox-one-but-no-crowns-but-you-directed-me-to-xbox#latest
    Edited by NewBlacksmurf on October 8, 2015 11:10AM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Prof_Bawbag
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    You're still missing the point. People have posted in the proper forum, people have went through the proper channels, yet you're using your experience and applying it to everyone. When the reality is, some of our experiences greatly differ from your own. I appreciate you're being helpful, because any sort of help getting these issues sorted is helpful and appreciated.

    But what do you suggest if people are using the route you're recommending and still not getting any response? I sent them 4 tickets. Three on here and one via my console, yet I got nothing. Zip, zero, nil and nothing back from ZoS as far as responses went. To even begin getting the issue resolved, you need a response of some sort. That's how these things usually work. Some people have had enough. If you feel strongly that we're all doing it wrong, report the thread. There's no need to come in here though, and start preaching what we should all be doing when you have zero insight into how others have been treated and what we've done to rectify the issue. This thread is more than wanting our crowns (makes no difference to me now), it's about us wanting this known issue resolved so others don't need to get bashed from pillar to post.

    Talking about this subject and being completely ignored feels like we're being treated with the same contempt as those that come on here ranting and raving about how unfair the CP system is, the lack of text chat on consoles and so on. It's nothing like those because not receiving items you have paid for in good faith goes beyond mere game play. It's a real issue. People losing money.

    Like i said, we appreciate you attempting to help. Also, I don't mean for this post to come across as rude. I just feel very strongly about things like this.
    Edited by Prof_Bawbag on October 8, 2015 11:29AM
  • EZgoin76
    EZgoin76
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    And we are on here venting our frustrations because we've done everything necessary and have yet to receive our crowns. As someone previously stated, we shouldn't have to do their work for them.
    If I've given them all the information they ask for, there's no reason I should have to continually contact them to get the issue resolved.
    I want to change the world. I'm just to lazy to do it.
  • NewBlacksmurf
    NewBlacksmurf
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    You're still missing the point. People have posted in the proper forum, people have went through the proper channels, yet you're using your experience and applying it to everyone. When the reality is, some of our experiences greatly differ from your own. I appreciate you're being helpful, because any sort of help getting these issues sorted is helpful and appreciated.

    But what do you suggest if people are using the route you're recommending and still not getting any response? I sent them 4 tickets. Three on here and one via my console, yet I got nothing. Zip, zero, nil and nothing back from ZoS as far as responses went. To even begin getting the issue resolved, you need a response of some sort. That's how these things usually work. Some people have had enough. If you feel strongly that we're all doing it wrong, report the thread. There's no need to come in here though, and start preaching what we should all be doing when you have zero insight into how others have been treated. This thread is more than wanting our crowns (makes no difference to me now), it's about us wanting this known issue resolved so others don't need to get bashed from pillar to post.

    Talking about this subject feels like we're being treated with the same contempt as those that come on here ranting and raving about how unfair the CP system is, the lack of text chat on consoles and so on. It's nothing like those because not receiving items you have paid for in good faith goes beyond mere game play. It's a real issue. People losing money.

    Like i said, we appreciate you attempting to help. Also, I don't mean for this post to come across as rude. I just feel very strongly about things like this.

    The route I'm sharing is the route ZOS has suggested. It not my personal opinion of what's best but what they feel is best.


    For Xbox one - read this: http://forums.elderscrollsonline.com/en/discussion/173523/how-to-receive-support-for-xbox-one#latest

    For PS4 - read this: http://forums.elderscrollsonline.com/en/discussion/173526/how-to-receive-support-for-playstation-4#latest

    Read the bottom and contact your consoles support respective to your issue THEN go to ZOS support
    Edited by NewBlacksmurf on October 8, 2015 11:33AM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • NewBlacksmurf
    NewBlacksmurf
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    EZgoin76 wrote: »
    And we are on here venting our frustrations because we've done everything necessary and have yet to receive our crowns. As someone previously stated, we shouldn't have to do their work for them.
    If I've given them all the information they ask for, there's no reason I should have to continually contact them to get the issue resolved.

    If you feel that you don't need to work to get your issue resolved then why would they. They don't have an issue...you all do

    Please refer to the guides they put in place to help you get your issues resolved. That's them having pre-worked out a best resolution for you
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Prof_Bawbag
    Prof_Bawbag
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    That's where we do agree. People should be contacting either MS, Sony or wherever they bought the product from. I contacted MS and got a refund and was told MS will look into it after linking this thread and other threads to the representative. However, it's needing more people to contact MS before they'll actually do something i suspect. They loathe giving out refunds and will eventually do something when they're having to give out refunds to everyone affected by this.
    Edited by Prof_Bawbag on October 8, 2015 11:39AM
  • NewBlacksmurf
    NewBlacksmurf
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    That's where we do agree. People should be contacting either MS, Sony or wherever they bought the product from. I contacted MS and got a refund and was told MS will look into it after linking this thread and other threads to the representative. However, it's needing more people to contact MS before they'll actually do something i suspect. They loathe giving out refunds and will eventually do something when they're having to give out refunds to everyone affected by this.


    So being actually a part of support for Xbox (not billing stuff like this) I can share that going to Xbox or Sony and then providing the ZOS agent with your support ticket # and the email from Sony or Xbox will get this resolved

    Reality is this: ZOS is who award the crowns not Xbox or Sony
    Xbox and Sony are who receive the payment and at some point ZOS is notified to award crowns.

    In my opinion having played on PC and now playing mostly on Xbox, and from what I can see on the Xbox side...the issues are with how this process has to occur and is on both sides.

    What doesn't work is campaigning for something to get done.
    What does work is to keep creating tickets as the sheer volume of tickets will create a trend that is monitored by both. That's the campaign that will be effective.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • jackiemanuel
    jackiemanuel
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    Oh boy, I just received that boilerplate support reply for the 9th time. Give us our crowns! How tone deaf can a company be? We're your most loyal customers and you're screwing us with our pants on. Fix it.
  • Prof_Bawbag
    Prof_Bawbag
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    That's where we do agree. People should be contacting either MS, Sony or wherever they bought the product from. I contacted MS and got a refund and was told MS will look into it after linking this thread and other threads to the representative. However, it's needing more people to contact MS before they'll actually do something i suspect. They loathe giving out refunds and will eventually do something when they're having to give out refunds to everyone affected by this.


    So being actually a part of support for Xbox (not billing stuff like this) I can share that going to Xbox or Sony and then providing the ZOS agent with your support ticket # and the email from Sony or Xbox will get this resolved

    Reality is this: ZOS is who award the crowns not Xbox or Sony
    Xbox and Sony are who receive the payment and at some point ZOS is notified to award crowns.

    In my opinion having played on PC and now playing mostly on Xbox, and from what I can see on the Xbox side...the issues are with how this process has to occur and is on both sides.


    What doesn't work is campaigning for something to get done.
    What does work is to keep creating tickets as the sheer volume of tickets will create a trend that is monitored by both. That's the campaign that will be effective.

    I know here in the UK the sales of goods act states; the buyers contract is with whoever you made payment to. In my case it was MS. It's like buying something from Amazon, Amazon will be the company which refunds you, not Sony, Lego etc. It now works this way with digital content. Too many companies were shirking their responsibility and making out it was the publishers/devs fault and the liability lay with them. It didn't/doesn't, the liability is with the seller.

    Here's an extract:

    If your goods fail to meet any of the above criteria then you could have a claim under the Sale of Goods Act.

    If you want to make a claim under the Sale of Goods Act you have several possible ways of resolving your issue, depending on the circumstances and on what you want done.

    Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.


    Other countries will obviously have different rules, so this shouldn't be applied to those who reside outside of the UK.

  • NewBlacksmurf
    NewBlacksmurf
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    That's where we do agree. People should be contacting either MS, Sony or wherever they bought the product from. I contacted MS and got a refund and was told MS will look into it after linking this thread and other threads to the representative. However, it's needing more people to contact MS before they'll actually do something i suspect. They loathe giving out refunds and will eventually do something when they're having to give out refunds to everyone affected by this.


    So being actually a part of support for Xbox (not billing stuff like this) I can share that going to Xbox or Sony and then providing the ZOS agent with your support ticket # and the email from Sony or Xbox will get this resolved

    Reality is this: ZOS is who award the crowns not Xbox or Sony
    Xbox and Sony are who receive the payment and at some point ZOS is notified to award crowns.

    In my opinion having played on PC and now playing mostly on Xbox, and from what I can see on the Xbox side...the issues are with how this process has to occur and is on both sides.


    What doesn't work is campaigning for something to get done.
    What does work is to keep creating tickets as the sheer volume of tickets will create a trend that is monitored by both. That's the campaign that will be effective.

    I know here in the UK the sales of goods act states; the buyers contract is with whoever you made payment to. In my case it was MS. It's like buying something from Amazon, Amazon will be the company which refunds you, not Sony, Lego etc. It now works this way with digital content. Too many companies were shirking their responsibility and making out it was the publishers/devs fault and the liability lay with them. It didn't/doesn't, the liability is with the seller.

    Here's an extract:

    If your goods fail to meet any of the above criteria then you could have a claim under the Sale of Goods Act.

    If you want to make a claim under the Sale of Goods Act you have several possible ways of resolving your issue, depending on the circumstances and on what you want done.

    Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.


    Other countries will obviously have different rules, so this shouldn't be applied to those who reside outside of the UK.

    Great...so have you made the claim?
    and for those others who may fall into this...would you mind sharing how they can make such a claim as well?
    Edited by NewBlacksmurf on October 8, 2015 12:09PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Prof_Bawbag
    Prof_Bawbag
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    Sausage wrote: »
    I bought just yesterday 5000 crows and it was in my account in 5 min and also last month I was subbed 1 month and got my Crowns almost immediately.

    @Sausage There doesn't seem to be an issue that I'm aware of when buying crowns straight from LIVE. Nor does there seem to be an issue with people receiving their first allotted amount of ESO+ crowns. The issue seems to revolve around the renewal of that ESO+ subscription. It's the 2nd, 3rd etc lot of crowns that seems to be where the issue lies. I got my first lot of crowns quickly too and never had any issues either buying crowns directly from the storefront.

  • Prof_Bawbag
    Prof_Bawbag
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    That's where we do agree. People should be contacting either MS, Sony or wherever they bought the product from. I contacted MS and got a refund and was told MS will look into it after linking this thread and other threads to the representative. However, it's needing more people to contact MS before they'll actually do something i suspect. They loathe giving out refunds and will eventually do something when they're having to give out refunds to everyone affected by this.


    So being actually a part of support for Xbox (not billing stuff like this) I can share that going to Xbox or Sony and then providing the ZOS agent with your support ticket # and the email from Sony or Xbox will get this resolved

    Reality is this: ZOS is who award the crowns not Xbox or Sony
    Xbox and Sony are who receive the payment and at some point ZOS is notified to award crowns.

    In my opinion having played on PC and now playing mostly on Xbox, and from what I can see on the Xbox side...the issues are with how this process has to occur and is on both sides.


    What doesn't work is campaigning for something to get done.
    What does work is to keep creating tickets as the sheer volume of tickets will create a trend that is monitored by both. That's the campaign that will be effective.

    I know here in the UK the sales of goods act states; the buyers contract is with whoever you made payment to. In my case it was MS. It's like buying something from Amazon, Amazon will be the company which refunds you, not Sony, Lego etc. It now works this way with digital content. Too many companies were shirking their responsibility and making out it was the publishers/devs fault and the liability lay with them. It didn't/doesn't, the liability is with the seller.

    Here's an extract:

    If your goods fail to meet any of the above criteria then you could have a claim under the Sale of Goods Act.

    If you want to make a claim under the Sale of Goods Act you have several possible ways of resolving your issue, depending on the circumstances and on what you want done.

    Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.


    Other countries will obviously have different rules, so this shouldn't be applied to those who reside outside of the UK.

    Great...so have you made the claim?
    and for those others who may fall into this...would you mind sharing how they can make such a claim as well?

    By calling MS customer service.

  • EZgoin76
    EZgoin76
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    EZgoin76 wrote: »
    And we are on here venting our frustrations because we've done everything necessary and have yet to receive our crowns. As someone previously stated, we shouldn't have to do their work for them.
    If I've given them all the information they ask for, there's no reason I should have to continually contact them to get the issue resolved.

    If you feel that you don't need to work to get your issue resolved then why would they. They don't have an issue...you all do

    Please refer to the guides they put in place to help you get your issues resolved. That's them having pre-worked out a best resolution for you

    Because I've done the work. I shouldn't have to do it repeatedly with no results other than getting a refund from MS. I don't want my money back. I want my crowns.

    What about me already doing everything properly and still getting no results do you not understand? I should reiterate I've done it multiple times.

    The only other work I could do for them is going to ZOS and putting the crowns on my account myself.

    As soon as I get off from work and log onto ESO, If my crowns are not there, I'll be contacting them again.
    Then again next week....then the week after that. Until this issue is resolved.
    I want to change the world. I'm just to lazy to do it.
  • NewBlacksmurf
    NewBlacksmurf
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    That's where we do agree. People should be contacting either MS, Sony or wherever they bought the product from. I contacted MS and got a refund and was told MS will look into it after linking this thread and other threads to the representative. However, it's needing more people to contact MS before they'll actually do something i suspect. They loathe giving out refunds and will eventually do something when they're having to give out refunds to everyone affected by this.


    So being actually a part of support for Xbox (not billing stuff like this) I can share that going to Xbox or Sony and then providing the ZOS agent with your support ticket # and the email from Sony or Xbox will get this resolved

    Reality is this: ZOS is who award the crowns not Xbox or Sony
    Xbox and Sony are who receive the payment and at some point ZOS is notified to award crowns.

    In my opinion having played on PC and now playing mostly on Xbox, and from what I can see on the Xbox side...the issues are with how this process has to occur and is on both sides.


    What doesn't work is campaigning for something to get done.
    What does work is to keep creating tickets as the sheer volume of tickets will create a trend that is monitored by both. That's the campaign that will be effective.

    I know here in the UK the sales of goods act states; the buyers contract is with whoever you made payment to. In my case it was MS. It's like buying something from Amazon, Amazon will be the company which refunds you, not Sony, Lego etc. It now works this way with digital content. Too many companies were shirking their responsibility and making out it was the publishers/devs fault and the liability lay with them. It didn't/doesn't, the liability is with the seller.

    Here's an extract:

    If your goods fail to meet any of the above criteria then you could have a claim under the Sale of Goods Act.

    If you want to make a claim under the Sale of Goods Act you have several possible ways of resolving your issue, depending on the circumstances and on what you want done.

    Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.


    Other countries will obviously have different rules, so this shouldn't be applied to those who reside outside of the UK.

    Great...so have you made the claim?
    and for those others who may fall into this...would you mind sharing how they can make such a claim as well?

    By calling MS customer service.

    No, MS isn't able to assist you with the claim you're referring to. They may be held to interact with any customer based on what was shared.

    I'm asking if a claim was made under the Sale of Goods Act specific to your situation (assuming its not been resolved by MS or ZOS and you've already contacted both and have tickets unresolved)
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Avalon
    Avalon
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    EZgoin76 wrote: »
    And we are on here venting our frustrations because we've done everything necessary and have yet to receive our crowns. As someone previously stated, we shouldn't have to do their work for them.
    If I've given them all the information they ask for, there's no reason I should have to continually contact them to get the issue resolved.

    If you feel that you don't need to work to get your issue resolved then why would they. They don't have an issue...you all do

    Please refer to the guides they put in place to help you get your issues resolved. That's them having pre-worked out a best resolution for you

    That is probably the most Stockholm syndrome laced apologistic reply I have seen yet. Let's say you go out to eat, order your food, pay for it... Your reply for that analogy, says that it is reasonable for the restaurant to expect you to go back and cook your own food, but they'll bring it to the table... Because, hey, if you aren't willing to work for what you paid for, then why should they?

    BECAUSE YOU ARE PAYING THEM.

    Is that clear enough? When you pay for goods/services, it is THEIR responsibility to ensure you receive those goods/services, it's their job, the job you are paying them to do!
  • NewBlacksmurf
    NewBlacksmurf
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    Avalon wrote: »
    EZgoin76 wrote: »
    And we are on here venting our frustrations because we've done everything necessary and have yet to receive our crowns. As someone previously stated, we shouldn't have to do their work for them.
    If I've given them all the information they ask for, there's no reason I should have to continually contact them to get the issue resolved.

    If you feel that you don't need to work to get your issue resolved then why would they. They don't have an issue...you all do

    Please refer to the guides they put in place to help you get your issues resolved. That's them having pre-worked out a best resolution for you

    That is probably the most Stockholm syndrome laced apologistic reply I have seen yet. Let's say you go out to eat, order your food, pay for it... Your reply for that analogy, says that it is reasonable for the restaurant to expect you to go back and cook your own food, but they'll bring it to the table... Because, hey, if you aren't willing to work for what you paid for, then why should they?

    BECAUSE YOU ARE PAYING THEM.

    Is that clear enough? When you pay for goods/services, it is THEIR responsibility to ensure you receive those goods/services, it's their job, the job you are paying them to do!

    I'm not here to argue and I am here to offer help for you and those who have had this negative experience. I'm not paid and do not represent ZOS therefore...above are my suggestions.

    I too have had this experience and for over two renewals periods it took a different approach from what's occurring here to get it resolved.

    Happy gaming
    Edited by NewBlacksmurf on October 8, 2015 2:00PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Vezuls
    Vezuls
    ✭✭✭
    Same is happening to me. It's so dumb. ZoS refuses to do anything about it too. It's been 3 months..
  • Avalon
    Avalon
    ✭✭✭✭✭
    Well, after dealing with this before, and seeing how they did the glass motif in-game and adding it to the store... First, they don't give out the 1500 per month that we paid for, then they do that as well? Just awfully fishy and bad in the least... So, I'm no longer an ESO Plus member.
  • tordr86b16_ESO
    tordr86b16_ESO
    ✭✭✭✭✭
    Maybe they are doing it on purpose so you have to BUY crowns.
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