There is no access code email. I had to reformat my computer last night and now I cannot play because no email ever comes from bethsoft with the access code that will allow me to play on this computer.
I have now gotten a goofy reply from bethsoft saying I should change my email address in my account. That is the stupidest suggestion I have ever heard. I have been successfully receiving email from bethsoft at this address for almost two years now since I was in the beta.
They need to fix whatever process is supposed to send the emails out because no one can receive what has never been sent.
They have now asked me to send them a bunch of private information via email which will make my account vulnerable.
And they asked me to change my email address but there is no way to do that on the account page.
So I sent them an alternate email account to use but they don't seem very smart. They said ". At the moment our system is having an issue communicating with some e-mail accounts." and that is the most ridiculous thing I have heard in months: you don't need to know details about the recipient server to send an email.