Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

No access code email sent from bethsoft

blueparrotb14_ESO
There is no access code email. I had to reformat my computer last night and now I cannot play because no email ever comes from bethsoft with the access code that will allow me to play on this computer.
  • blueparrotb14_ESO
    I opened a ticket #151006-001224 on this issue. Hopefully some one will wake up and realize the authorization code emails are not being sent.
  • blueparrotb14_ESO
    I have now gotten a goofy reply from bethsoft saying I should change my email address in my account. That is the stupidest suggestion I have ever heard. I have been successfully receiving email from bethsoft at this address for almost two years now since I was in the beta.

    They need to fix whatever process is supposed to send the emails out because no one can receive what has never been sent.
  • blueparrotb14_ESO
    They have now asked me to send them a bunch of private information via email which will make my account vulnerable.
    And they asked me to change my email address but there is no way to do that on the account page.

    So I sent them an alternate email account to use but they don't seem very smart. They said ". At the moment our system is having an issue communicating with some e-mail accounts." and that is the most ridiculous thing I have heard in months: you don't need to know details about the recipient server to send an email.
Sign In or Register to comment.