Is this an issue occuring only with ESO+? Asking because I recently purchased the 5k Crowns bundle and I instantly received them.
for xbox, microsoft skips pulling your payment sometimes, and doesn't trigger zeni sending you the crowns. for the past 2 months ive had to deal with microsoft customer service to get the purchase show on my history, then screen shot my account purchase history with GT/email showing and send that to zeni to get my crowns.
really frustrating that an automated system requires extra leg work for an easy $15 purchase.