Maintenance for the week of May 6:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – May 6, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
The connection issues for the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Still no crowns, why do we need to submit our receipt?
Can you help me understand this...
I have ESO Plus. It's on my account. It shows it's there. I can see my monthly subscription and when it's up. I haven't received my crowns.
So why, when I submit a request, do I have to have documentation and go to the work of trying to resolve the issue? I'm not the customer service department.
There must be a way to track who has a subscription and who doesn't. I can't imagine there isn't a way to also track who has received their rewards and who hasn't. After all, my money is taken from me every month.
I get there are glitches and things don't always work right. So when we say we didn't receive our crowns, why can't you just take a look, verify the acct. has the subscription for that month, check to see if the rewards have been given, and then fix it?
If, every month, I have to continue to take care of this, you may as well start paying me a salary for being the customer resolution department.