Titansteele wrote: »One thing that has come up time and time again in our guild chat and TS3 is that many (I would go as far as to say the overwhelming majority) of our members do not read these forums and are left in the dark as to why these things are happening.
Would it be possible for the launcher and in game login screen to have "news" like this populated in there? The launcher tells you if your server is on or offline but there is a news mechanism that populates the launcher, can that not be a way to reach every single customer out there with this kind of news?
Paulington wrote: »So @ZOS_GinaBruno, what does this mean for guild-trader bids? If the servers are down for just about four hours we will miss trader flips and this will cause massive issues for any guilds that bid last-minute.
Are you guys pushing the patch at the same time? If not, are the servers definitely going to be up for trader flip?
Riko_Futatabi wrote: »Here comes the angry player riot...
Gina Bruno top left.
Taking down a server in a PRIME TIME, especially 5 hours before a regular maintanance DOESN'T MAKE ANY SENSE to us, You'r guys doing a great job to drive away your precious player base in EU.
Paulington wrote: »
Yeah ... I appreciate them fixin' a problem ... unless I just logged in WITHOUT ANY PROBLEMS to find out there is supposedly a problem on LOGIN server and I ll be DCed in 1 minute ... no notification ANYWHERE whatsoever at that moment ... Thats what gets people mad
Edit: fixin' my typos
Yeah ... I appreciate them fixin' a problem ... unless I just logged in WITHOUT ANY PROBLEMS to find out there is supposedly a problem on LOGIN server and I ll be DCed in 1 minute ... no notification ANYWHERE whatsoever at that moment ... Thats what gets people mad
Edit: fixin' my typos
They did say emergent problem. Which means it would have been soon.
Kudos to ZOS for taking care of it Before it became an issue.
Trashy Boy wrote: »All feel a tad frustrated when the server goes offline but hell......people have been crying over the log ins, let them fix it lol. What needs to be done etc etc.
ZOS_GinaBruno wrote: »Maintenance is now complete and the server is back online. Thanks again for your patience, guys!
Paulington wrote: »