Maintenance for the week of September 8:
• [COMPLETE] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)

Server down in 10 mins

  • Titansteele
    Titansteele
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    One thing that has come up time and time again in our guild chat and TS3 is that many (I would go as far as to say the overwhelming majority) of our members do not read these forums and are left in the dark as to why these things are happening.

    Would it be possible for the launcher and in game login screen to have "news" like this populated in there? The launcher tells you if your server is on or offline but there is a news mechanism that populates the launcher, can that not be a way to reach every single customer out there with this kind of news?
    Guild Leader of The Twelve Knights, AD PVE, PVP and Trading Guild on the EU Mega Server

    "That which does not kill us makes us stronger"
  • Levo18
    Levo18
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    Maybe now we will get our missing eso+ crowns? I guess no......
  • Paulington
    Paulington
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    So @ZOS_GinaBruno, what does this mean for guild-trader bids? If the servers are down for just about four hours we will miss trader flips and this will cause massive issues for any guilds that bid last-minute.

    Are you guys pushing the patch at the same time? If not, are the servers definitely going to be up for trader flip?
  • Kuroinu
    Kuroinu
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    Here comes the angry player riot...

    Gina Bruno top left.

    hunger-games-riot.gif
  • nimander99
    nimander99
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    One thing that has come up time and time again in our guild chat and TS3 is that many (I would go as far as to say the overwhelming majority) of our members do not read these forums and are left in the dark as to why these things are happening.

    Would it be possible for the launcher and in game login screen to have "news" like this populated in there? The launcher tells you if your server is on or offline but there is a news mechanism that populates the launcher, can that not be a way to reach every single customer out there with this kind of news?

    Hear hear, I am basically the news guy for my guilds because no one follows the forums... I on the other hand have the skin for it... and by skin I mean thick ;)
    I AM UPDATING MY PRIVACY POLICY

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    ∽∽∽ 2 years of Elder Scrolls Online ∼∼∼
    "Give us money" = Box sales & monthly sub fees,
    "moar!" = £10 palomino horse,
    "MOAR!" = Switch to B2P, launch cash shop,
    "MOAR!!" = Charge for DLC that subs had already paid for,
    "MOAR!!!" = Experience scrolls and riding lessons,
    "MOARR!!!" = Vampire/werewolf bites,
    "MOAARRR!!!" = CS exclusive motifs,
    "MOOAARRR!!!" = Crown crates,
    "MOOOAAARRR!!!" = 'Chapter's' bought separately from ESO+,
    "MOOOOAAAARRRR!!!!" = ???

    Male, Dunmer, VR16, Templar, Aldmeri Dominion, Master Crafter & all Traits, CP450
  • Master_Kas
    Master_Kas
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    Any idea if it's a long maintance or not?
    EU | PC
  • RexyCat
    RexyCat
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    Does anybody know when we can log in to play again?
  • Menelaos
    Menelaos
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    Does anybody know when we can log in to play again?

    Soon B)

    ...und Gallileo dreht sich doch!
  • Flaminir
    Flaminir
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    Paulington wrote: »
    So @ZOS_GinaBruno, what does this mean for guild-trader bids? If the servers are down for just about four hours we will miss trader flips and this will cause massive issues for any guilds that bid last-minute.

    Are you guys pushing the patch at the same time? If not, are the servers definitely going to be up for trader flip?

    It'll probably be back up in time...

    If not... well there will be some mighty strange guild stores in Craglorn come the morning! :/

    Glad I was online... the loading screen of doom almost stopped me getting ours in before it shut down!
    GM of the Unholy Legacy
    PC/EU/EP
  • freespirit
    freespirit
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    xaqmn8.jpg

    Says it all!! >:)
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • Stigant
    Stigant
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    Taking down a server in a PRIME TIME, especially 5 hours before a regular maintanance DOESN'T MAKE ANY SENSE to us, You'r guys doing a great job to drive away your precious player base in EU.
  • Lamiai
    Lamiai
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    Great so bids for EU trade stores will be missed

    traders have to wait till last minute anyway because of bank watchers, now will not be able to place bid in time before before the time remaining im guessing...one thing after another
    Edited by Lamiai on September 14, 2015 9:20PM
    R.I.P patch 1.5 ~ Never Forget.
  • Xendyn
    Xendyn
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    Here comes the angry player riot...

    Gina Bruno top left.

    hunger-games-riot.gif

    We would never hurt Gina...*casts Blockade on the mob
    Lag is ruinin' my 'mershun!
    A society grows great when old men plant trees whose shade they know they shall never sit in.
    There is only one good, knowledge, and one evil, ignorance - Socrates
    Member of the Old Guard, keepers of the game's history

    PC/NA
  • JD2013
    JD2013
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    Stigant wrote: »
    Taking down a server in a PRIME TIME, especially 5 hours before a regular maintanance DOESN'T MAKE ANY SENSE to us, You'r guys doing a great job to drive away your precious player base in EU.

    Or how about there's a problem and they're fixing it?
    Sweetrolls for all!

    Christophe Mottierre - Breton Templar with his own whole darn estate! Templar Houses are so 2015. EU DC

    PC Beta Tester January 2014

    Elder of The Black
    Order of Sithis
    The Runners

    @TamrielTraverse - For Tamriel related Twitter shenanigans!
    https://tamrieltraveller.wordpress.com/

    Crafting bag OP! ZOS nerf pls!
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Paulington wrote: »
    KuumEMp.jpg

    Except that whole I'm not a man thing. ;)

    Just updated the main thread, but we have fixed the underlying issue and are working on bringing everything back online as soon as possible.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Master_Kas
    Master_Kas
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    "Update: We've identified and fixed the issue, and are working on testing everything to bring the megaserver back online as soon as possible. "

    Written here for all lazy people: http://forums.elderscrollsonline.com/en/discussion/216494/
    Edited by Master_Kas on September 14, 2015 9:26PM
    EU | PC
  • Stigant
    Stigant
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    JD2013 wrote: »
    Stigant wrote: »
    Taking down a server in a PRIME TIME, especially 5 hours before a regular maintanance DOESN'T MAKE ANY SENSE to us, You'r guys doing a great job to drive away your precious player base in EU.

    Or how about there's a problem and they're fixing it?

    Yeah ... I appreciate them fixin' a problem ... unless I just logged in WITHOUT ANY PROBLEMS to find out there is supposedly a problem on LOGIN server and I ll be DCed in 1 minute ... no notification ANYWHERE wharsoever at that moment ... Thats what gets people mad
  • Xendyn
    Xendyn
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    Stigant wrote: »
    Stigant wrote: »
    JD2013 wrote: »
    Stigant wrote: »
    Taking down a server in a PRIME TIME, especially 5 hours before a regular maintanance DOESN'T MAKE ANY SENSE to us, You'r guys doing a great job to drive away your precious player base in EU.

    Or how about there's a problem and they're fixing it?

    Yeah ... I appreciate them fixin' a problem ... unless I just logged in WITHOUT ANY PROBLEMS to find out there is supposedly a problem on LOGIN server and I ll be DCed in 1 minute ... no notification ANYWHERE whatsoever at that moment ... Thats what gets people mad
    Edit: fixin' my typos

    They did say emergent problem. Which means it would have been soon.

    Kudos to ZOS for taking care of it Before it became an issue.
    Edited by Xendyn on September 14, 2015 9:31PM
    Lag is ruinin' my 'mershun!
    A society grows great when old men plant trees whose shade they know they shall never sit in.
    There is only one good, knowledge, and one evil, ignorance - Socrates
    Member of the Old Guard, keepers of the game's history

    PC/NA
  • Tandor
    Tandor
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    Xendyn wrote: »
    Stigant wrote: »
    Stigant wrote: »
    JD2013 wrote: »
    Stigant wrote: »
    Taking down a server in a PRIME TIME, especially 5 hours before a regular maintanance DOESN'T MAKE ANY SENSE to us, You'r guys doing a great job to drive away your precious player base in EU.

    Or how about there's a problem and they're fixing it?

    Yeah ... I appreciate them fixin' a problem ... unless I just logged in WITHOUT ANY PROBLEMS to find out there is supposedly a problem on LOGIN server and I ll be DCed in 1 minute ... no notification ANYWHERE whatsoever at that moment ... Thats what gets people mad
    Edit: fixin' my typos

    They did say emergent problem. Which means it would have been soon.

    Kudos to ZOS for taking care of it Before it became an issue.

    Agreed.

    Emergency maintenance is just that, emergency, so no point in people asking for notice :smiley: !

    However, a full explanation after the servers are back up will go a long way to helping people understand what the need for interruption of their gaming was this time, and will be remembered next time, whereas if the announcement that the servers are going back up is the last anyone hears about it then people will remain frustrated by it both this time and if it arises again in the future.
  • Arvak?
    Arvak?
    Free crowns!!!!!
  • ahstin2001nub18_ESO
    I will work. I will save. I will sacrifice. I will endure. I will fight cheerfully and do my utmost, as if the whole issue of the struggle depended on me alone.

    Martin A. Treptow
    1894-1918
  • Phelaen
    Phelaen
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    server still down, so when it does get back up is it going back down for scheduled maintenance 3 hours 45 minutes from now?

  • Trashy Boy
    Trashy Boy
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    All feel a tad frustrated when the server goes offline but hell......people have been crying over the log ins, let them fix it lol. What needs to be done etc etc.
    Typical Trash VR16 Sorcerer DC - EU, Skadooshh VR16 Templar - DC - EU, Dirty Trash VR14 DK - DC - EU, Totally Trashed VR16 Imperial Templar DC - EU GUILD - LEGIO MORTUUM DC - EU - PC
  • laksikus
    laksikus
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    you fixed the issue 1h ago, and still not online?
  • SHADOW2KK
    SHADOW2KK
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    Trashy Boy wrote: »
    All feel a tad frustrated when the server goes offline but hell......people have been crying over the log ins, let them fix it lol. What needs to be done etc etc.

    Ye but, the last minute was so long, I think that the server admin in charge of shutting EU server down was in fact, in a loadscreen:P

    (humour Zos, humour:P:)
    Once I was a lamb, playing in a green field. Then the wolves came. Now I am an eagle and I fly in a different universe.

    Been taking heads since TeS 3 Morrowind..

    Been enjoying PvP tears since 2014

    LvL 50 - Dragon Knight EP [PC-EU] = Illuvutar = Ex The Wabbajack = (Stam DK)
    LvL 50 - Night Blade DC [PC-EU] = Legendary Blades = Evil Ninja/Dueller = (StamBlade)
    LvL 50 - Sorcerer DC [PC-EU] = Daemon Lord = (Mag Sorc)
    LvL 50 - Dragon Knight DC [PC-EU] = Khal-Bladez = (Mag DK)
    LvL 50 - Dragon Knight DC [PC-EU] = Tenakha Khan = (Stam DK)
    LvL 50 - Templar DC [PC-EU]] = Blades The Disgruntled = (Stamplar)
    LvL 50 - Night Blade DC [PC-EU] = Ghost Blades = (Assassin)
    LvL 50 - Night Blade DC [PC-EU] = Malekith The Shadow = (Mag NB)
    LvL 50 - Warden DC [PC-EU] = Crimson Blades = (Stamden)

    Guild Master of The Bringers Of The Storm.
    Harrods


    Member Of The Old Guard
    PC Closed Betas 2013

    PC Mastah Race

    Anook Page anook.com/shadow2kk

    Been playing since Beta and Early Access

  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Maintenance is now complete and the server is back online. Thanks again for your patience, guys!
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Phelaen
    Phelaen
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    Maintenance is now complete and the server is back online. Thanks again for your patience, guys!

    is it going back down for scheduled maintenance 3 hours from now?
  • Lamiai
    Lamiai
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    thank baby jesus! ( and you too gina ) would have hated to lose trade bid due to this.
    R.I.P patch 1.5 ~ Never Forget.
  • Mojmir
    Mojmir
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    Paulington wrote: »
    KuumEMp.jpg

    that's me min the middle, the hippy dude. the guy behind him in the hat is some random asking about patch notes
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