Mail system still has not been fixed

MrSuplex · August 2015

The inability of some users to mail friends is still an issue in this game, and has been reported and even noted by the developers as a bug for months. It is still not fixed and we are approaching the 3 month mark. What the hell is going on?

Get your act together ESO and fix some of these issues.

swordv · August 2015

i just bought the game 3 days ago and attempted to send my friend items i picked up cause we both got the game but using the persons gamertag or in-game character prompted gave an error of no such character. Even using the choosing friends name option yielded no results

Atomsk27 · August 2015

If you go to friends list in game, click view gamercard, then let it load, hit B and click send mail, it works. Yes it's annoying but it works.

CapnPhoton · August 2015

Atomsk27 wrote: »

If you go to friends list in game, click view gamercard, then let it load, hit B and click send mail, it works. Yes it's annoying but it works.

Still does not fix the issue with guild members. I had to mail a guild member regarding an issue and had to make him an Xbox live friend first and send it through the dashboard.

Darlgon · August 2015

Interesting. I wonder if this is because its based on the PC version, which uses the ZoS account name, (@Darlgonx), not the in-game name OR the gamer tag. Pretty sure they added being able to use the in-game name after launch.

WhiskeyMick · August 2015

yeah it sucks.

jonessssssssssy · August 2015

Yet admins only reply to threads they feel like on this forum. What the heck is this page for if they aren't following up?!

Darlgon · August 2015

They note it tho.. thats the main goal of any forum thread, to get an item on the LONG list.Different departments focus on different forums. When they have an answer, you will too.

Ratbert · August 2015

CapnPhoton wrote: »

Atomsk27 wrote: »

If you go to friends list in game, click view gamercard, then let it load, hit B and click send mail, it works. Yes it's annoying but it works.

Still does not fix the issue with guild members. I had to mail a guild member regarding an issue and had to make him an Xbox live friend first and send it through the dashboard.

Should work the same for guild members. All my friends are in the same guild so I use the guild interface to view their gamercard before I send mail. Works every time. Like it was said above annoying but it works. And you just have to do it once per session. So if you view their gamercard you can send them mail fine until you log out and back in then you need to view gamercard again.

CapnPhoton · August 2015

Ratbert wrote: »

CapnPhoton wrote: »

Atomsk27 wrote: »

If you go to friends list in game, click view gamercard, then let it load, hit B and click send mail, it works. Yes it's annoying but it works.

Still does not fix the issue with guild members. I had to mail a guild member regarding an issue and had to make him an Xbox live friend first and send it through the dashboard.

Should work the same for guild members. All my friends are in the same guild so I use the guild interface to view their gamercard before I send mail. Works every time. Like it was said above annoying but it works. And you just have to do it once per session. So if you view their gamercard you can send them mail fine until you log out and back in then you need to view gamercard again.

When I was having the issue I tried this too. It still told me it was an unknown user. However, I did the same thing the next day and it was fine.

MrSuplex · September 2015

Atomsk27 wrote: »

If you go to friends list in game, click view gamercard, then let it load, hit B and click send mail, it works. Yes it's annoying but it works.

Thank you. I am aware of this work around, but it does not mean the developer should ignore fixing the underlying problem, which has been present for almost 3 months now and something they have admitted to in their own "known issues" statements in the past.