Maintenance for the week of November 10:
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• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

SERVER CRASH AGAIN?!

  • Faunter
    Faunter
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    Edited by Faunter on August 30, 2015 10:12PM
  • gard
    gard
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    Oh, and for all those posting their confusion about how server X could be affected, etc… In this day an age, network topology is extremely complex even when you're talking about small systems. Databases often run on separate instances in the cloud than the servers which need to access them, and that communication happens through the internet. When you start getting into multiple interacting servers, the communications between each server happens through the internet. Often just the communications channels are complex, with server group A communicating to a bridge which is tunneling through the internet to server group B, C, D, etc. And that happens even with fairly simple websites and the like. There's a LOT of communication across the net which needs to happen or things stop working. And often, if those communications fail for more than just a few seconds, it causes program crashes or abnormal terminations, which then cascades to other failures.

    It's often possible (and common) to have redundant backup communications, but when the problem happens in a major internet backbone, there's a decent chance your backups go through the same backbone -- it's out of your control if that happens. Usually the backbones have some redundancy, but the redundant circuits can get overloaded and drop a lot of traffic -- something which has low traffic needs might work fine with a bit of a slowdown, and if you've got a sufficiently distributed system, you might still work because your clients can go to alternate data servers, but when you get into MMOs, that's another animal.

    MMO network topology, in particular, is a massive spiderweb of cross communications, some between local servers, some across the net to remote servers, some to databases which may be local or remote, some to admin / login servers which may be local / remote, with status monitoring, and synchronization issues which make normal network administrators shy away in terror at the complexity of it all. And unlike, say, a streaming server, or your average website, ALL of that communication needs to run at a fairly consistent high speed or the MMO fails.

    Fortunately, an MMO is a game, not something critical. People will survive an 8 hour outage. OTOH, I'm sure there are a lot of companies who are dealing with some very serious issues this morning due to the outage last night.

    I bet you've been playing since beta.
    My wife complains that I never listen to her. (Or something like that.)
    -- I'm a one man smurf zerg!

    My ESO addons:
    Midnight - Find out when midnight is so that you can check for ww/vamp spawn.
    Goto - Adds a tab to the map pane allowing you to teleport to a friend, guildmate, or groupmate for free.
  • Anasatsudo
    Anasatsudo
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    After a couple of weeks gone from the game due to a family death, getting a house ready for market, dealing with the probate office, transferring bills, etc.. etc... I finally came back to relax a bit, only to find this crap happening. Pathetic.
  • Sleeps-In-Trees
    gard wrote: »
    Oh, and for all those posting their confusion about how server X could be affected, etc… In this day an age, network topology is extremely complex even when you're talking about small systems. Databases often run on separate instances in the cloud than the servers which need to access them, and that communication happens through the internet. When you start getting into multiple interacting servers, the communications between each server happens through the internet. Often just the communications channels are complex, with server group A communicating to a bridge which is tunneling through the internet to server group B, C, D, etc. And that happens even with fairly simple websites and the like. There's a LOT of communication across the net which needs to happen or things stop working. And often, if those communications fail for more than just a few seconds, it causes program crashes or abnormal terminations, which then cascades to other failures.

    It's often possible (and common) to have redundant backup communications, but when the problem happens in a major internet backbone, there's a decent chance your backups go through the same backbone -- it's out of your control if that happens. Usually the backbones have some redundancy, but the redundant circuits can get overloaded and drop a lot of traffic -- something which has low traffic needs might work fine with a bit of a slowdown, and if you've got a sufficiently distributed system, you might still work because your clients can go to alternate data servers, but when you get into MMOs, that's another animal.

    MMO network topology, in particular, is a massive spiderweb of cross communications, some between local servers, some across the net to remote servers, some to databases which may be local or remote, some to admin / login servers which may be local / remote, with status monitoring, and synchronization issues which make normal network administrators shy away in terror at the complexity of it all. And unlike, say, a streaming server, or your average website, ALL of that communication needs to run at a fairly consistent high speed or the MMO fails.

    Fortunately, an MMO is a game, not something critical. People will survive an 8 hour outage. OTOH, I'm sure there are a lot of companies who are dealing with some very serious issues this morning due to the outage last night.

    I bet you've been playing since beta.

    Gawd I hope this was a sword art reference.
  • Reverb
    Reverb
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    I haven't checked the Level 3 outage map yet, does anybody know if that's the cause again this time?
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • Devolus
    Devolus
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    Reverb wrote: »
    I haven't checked the Level 3 outage map yet, does anybody know if that's the cause again this time?

    https://downdetector.com/status/level3
    https://downdetector.com/status/level3/map/

    Looks like it could be since NA servers are in Texas somewhere. I looked at the map only 10 minutes ago and the blips were barely turning orange. Now they are red, so it as to be Level 3 again >>. ZoS time to get a new network provider.
    Edited by Devolus on August 30, 2015 10:17PM
    "The day I start considering people's feelings before speaking my mind is the day my efficacy as a politician comes to an end. When that day comes, just kill me outright, I beg of you."
    -Abnur Tharn
  • UltimaJoe777
    UltimaJoe777
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    Not ready to accept this yet as it may be outdated and not a current map. If the admins say it is the case again then so be it but a friend of mine is still in-game from what I can tell but I will double-check.

    Well he was but he's completely offline now lol

    Also I am now getting back in-game.
    Edited by UltimaJoe777 on August 30, 2015 10:19PM
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • BlueGreenMikey
    I turned on the map right when I first crashed out just to see, the map was only yellow in the spots that it is now red.

    That said, it isn't like this company is absolved simply because another company is the one that has the issue.
  • Devolus
    Devolus
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    Not ready to accept this yet as it may be outdated and not a current map. If the admins say it is the case again then so be it but a friend of mine is still in-game from what I can tell but I will double-check.

    Well he was but he's completely offline now lol

    Like I mentioned in my post, the blips were only yellow with a slight orange 10-15 minutes ago. Now they are red, it seems the maps update pretty frequently
    "The day I start considering people's feelings before speaking my mind is the day my efficacy as a politician comes to an end. When that day comes, just kill me outright, I beg of you."
    -Abnur Tharn
  • OrdainedFaun
    OrdainedFaun
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    What a miserable day for an outage. Hope this isn't a harbinger of what is to come with the new update.
  • stevenbennett_ESO
    stevenbennett_ESO
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    Just an FYI - The PC NA servers, at least, are NOT down - there was some nasty lag around 6 PM for a bit, but I was neither kicked out of game, nor did it crash. I'm still in game, in fact, doing crafting and banking, and the lag seems to have gone away.
  • cmorning
    cmorning
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    I've been playing 3 1/2 hours in dragon star arena and we get to the final boss and the servers start having issues. Wonderful. Just lost that final loot.
  • BlueGreenMikey
    Just got in, seems to be working for now...
  • UltimaJoe777
    UltimaJoe777
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    Just got in, seems to be working for now...

    I've been in for several minutes or longer since my last post which I edited to indicate I got in. That's why I did not believe the outage was behind it since it was nowhere near as severe as that one night.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • LeglessUK
    LeglessUK
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    Having the same problems as everyone else, can't login to servers on EU :(
  • Zinaroth
    Zinaroth
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    LeglessUK wrote: »
    Having the same problems as everyone else, can't login to servers on EU :(

    You just necro'd a 2 months old thread.
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