Playstation 4 log in issues on NA

Elitetownie · August 2015

Dont worry ZoS its not like we would like an update or acknowledgement of this issue. We can wait since its not the weekend or anything when most people have some spare time to play and grind your ridiculous VR levels.

CGPsaint · August 2015

Man, I really wish that I could hop online and veg with my new game. Buy ESO they said... It'll be awesome they said... I knew that I shouldn't have bothered with an online game. At least other games are playable when the game servers mess the bed.

NDwarf · August 2015

Now I'm eating diner

I wonder if ESO is working...nope.

Ran a tracert again to www.elderscrollsonline.com

5 10 ms 11 ms 20 ms be-42-ar03.ivyland.pa.panjde.comcast.net [69.139.192.81]
6 16 ms 18 ms 14 ms he-2-3-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.95.1]
7 15 ms 12 ms 13 ms ae12.edge1.NewYork2.level3.net [4.68.127.1]
8 * 92 ms 91 ms ae-4-90.ear2.Frankfurt1.Level3.net [4.69.154.213]
9 * * * Request timed out.
10 90 ms 91 ms 90 ms 212.162.9.150
11 92 ms 90 ms 90 ms 195.122.154.4
12 92 ms 115 ms 90 ms 159.100.230.100

Trace complete.

I have no ideal if console servers and official www.elderscrollsonline.com servers are in the same center/location. I may be pinging the wrong location. It's possible that we're all getting bottle necked through a bad router to the game servers.

Maybe that's whats causing some confusion here with Zos. To them everything is running fine, players are on the server and there are no issues. If we are getting bottle necked through a bad router then we are boned.

-edit:

IP Address: 159.100.230.100
AS Number: AS202167
AS Name: ZeniMax Germany GmbH
Country Name: United States
Country Code: US

Elderscrollsonline is located in Germany. Looks like I am pinging the wrong location. There's no way the Ps4 NA console servers are located in Germany. Is there?

Oh well, time to get caught up on Net Flix I guess.

DigitalHitmann · August 2015

Im having the same issues. Even when I do get in I cant port anywhere, it just kicks me out immediately.

hemin · August 2015

still not working

jakehargusub17_ESO · August 2015

It's not a an issue with routers, at least not solely. I can play my sorc just fine. He was logged out in cyrodiil. My NB is in Coldharbor and I can't log him in. It seems to be a zone issue. I played for a few hours without a single disconnect or lag on my Sorc this morning. I think its a zone issue, although I also put my PS4 to sleep without logging out my NB he last time I played. That's the only other difference I can think of.

BIGBOSS1NE · August 2015

I'm paying for this *** not happy about not being able to play all day and still even now I'm still at the load screen

xbeerxbreath · August 2015

Playing on my secondary only kind of works... I can't leave Auridon, I can't go into a delve or a dungeon, hell, i can't even go into the harborage. Looks like i'll be grinding out my provisioning levels. At least I'm off work tomorrow, hopefully they'll have something done by then. (I couldn't even type that last sentence without shaking my head)

edit

Update: The crown store isn't working and I can't access anything anything in my collections. i.e. outfits, pets, other mounts

amarusk · August 2015

Still touch and go for me. I was able to finish the daily vet instance. Then when I teleport to mournhold I get dc'ed and get invalid internet connection error again.

Sithgear75 · August 2015

NDwarf wrote: »

Now I'm eating diner I wonder if ESO is working...nope.

Ran a tracert again to www.elderscrollsonline.com

5 10 ms 11 ms 20 ms be-42-ar03.ivyland.pa.panjde.comcast.net [69.139.192.81]
6 16 ms 18 ms 14 ms he-2-3-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.95.1]
7 15 ms 12 ms 13 ms ae12.edge1.NewYork2.level3.net [4.68.127.1]
8 * 92 ms 91 ms ae-4-90.ear2.Frankfurt1.Level3.net [4.69.154.213]
9 * * * Request timed out.
10 90 ms 91 ms 90 ms 212.162.9.150
11 92 ms 90 ms 90 ms 195.122.154.4
12 92 ms 115 ms 90 ms 159.100.230.100

Trace complete.

I have no ideal if console servers and official www.elderscrollsonline.com servers are in the same center/location. I may be pinging the wrong location. It's possible that we're all getting bottle necked through a bad router to the game servers.

Maybe that's whats causing some confusion here with Zos. To them everything is running fine, players are on the server and there are no issues. If we are getting bottle necked through a bad router then we are boned.

-edit:

IP Address: 159.100.230.100
AS Number: AS202167
AS Name: ZeniMax Germany GmbH
Country Name: United States
Country Code: US

Elderscrollsonline is located in Germany. Looks like I am pinging the wrong location. There's no way the Ps4 NA console servers are located in Germany. Is there?

Oh well, time to get caught up on Net Flix I guess.

Line 10 is Germany, line 11 is England. Line 12 is in Maryland. The trace route gets diverted to Europe, then back to the U.S. Seems kinda silly to me, but my results are almost the same, just coming from Florida.

amarusk · August 2015

This is getting old....

amarusk · August 2015

Thanks for keeping the posts comming guys. I hope they fix this soon.

Ventus_26 · August 2015

Still radio silence on their end. And they probably don't even care that we can't do things like research crafting traits or grind alliance points trying to unlock things like Barrier (which takes forever to get) when we can't even get on our characters. We're losing precious time to grind things that already take way too much time to achieve

BoozeKashi · August 2015

^This. So much research time lost now!!!!

Dradhok · August 2015

Two days of loading issues. At least I can log in now, sometimes, but I cannot zone at all it boots me right away. I'll give it another day or two then head to Gamestop to see what is coming out.

NDwarf · August 2015

Sithgear75 wrote: »

NDwarf wrote: »

Now I'm eating diner I wonder if ESO is working...nope.

Ran a tracert again to www.elderscrollsonline.com

5 10 ms 11 ms 20 ms be-42-ar03.ivyland.pa.panjde.comcast.net [69.139.192.81]
6 16 ms 18 ms 14 ms he-2-3-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.95.1]
7 15 ms 12 ms 13 ms ae12.edge1.NewYork2.level3.net [4.68.127.1]
8 * 92 ms 91 ms ae-4-90.ear2.Frankfurt1.Level3.net [4.69.154.213]
9 * * * Request timed out.
10 90 ms 91 ms 90 ms 212.162.9.150
11 92 ms 90 ms 90 ms 195.122.154.4
12 92 ms 115 ms 90 ms 159.100.230.100

Trace complete.

I have no ideal if console servers and official www.elderscrollsonline.com servers are in the same center/location. I may be pinging the wrong location. It's possible that we're all getting bottle necked through a bad router to the game servers.

Maybe that's whats causing some confusion here with Zos. To them everything is running fine, players are on the server and there are no issues. If we are getting bottle necked through a bad router then we are boned.

-edit:

IP Address: 159.100.230.100
AS Number: AS202167
AS Name: ZeniMax Germany GmbH
Country Name: United States
Country Code: US

Elderscrollsonline is located in Germany. Looks like I am pinging the wrong location. There's no way the Ps4 NA console servers are located in Germany. Is there?

Oh well, time to get caught up on Net Flix I guess.

Line 10 is Germany, line 11 is England. Line 12 is in Maryland. The trace route gets diverted to Europe, then back to the U.S. Seems kinda silly to me, but my results are almost the same, just coming from Florida.

That's really bizarre, I wonder why? I wish I had the console game Login server IP address or location. Then we can do a tracert from different locations around the world. At least we'll know if there's an issue with a telecommunications company along the pipe.

If we're getting bottle necked right before reaching the game servers through a mess like Level3 that then that will explain why we can connect but can't play. The server is up but packet loss makes it unplayable. The console has local map information on the client but needs to communicate to the server to change zones *boom* disconnect.

or

The game servers really are FUBAR'ed and won't be fixed until Tuesday for PS4 maintenence.
If we still have problems after Tuesday then it's not the servers, it's the route to the servers that's busted.

ENJOIADAM25 · August 2015

Lmao they have time to to tell me there is another thread for this problem and give me a link to this one but they don't have time to tell any of you what the problem is or anything hahaha pieces of ***.

SG-17 · August 2015

Its still not working. The silence from Zenimax is deafening. I'm glad I haven't spent a dime on this game, I certainly never will now. Hell, if this doesn't get fixed soon I'll just sell it to pay for the Uncharted Collection.

ENJOIADAM25 · August 2015

Lmao they have time to lock my other thread and give me a link to to this one AND delete my last comment but not reply to you all. Delete this one to if you would like lol.

ENJOIADAM25 · August 2015

Fix the problem already! Its Been like 24 hours! Or get a new job.

Lokii1331 · August 2015

Seriously no fix till the 12th..... What a joke

Jat240 · August 2015

Been having log in issues since 10:30pm on 8/7/15. Messaged Support with a ticket all they can say is check your internet and call your console support. Seriously getting ridiculous. Just own up to the fact that your servers are garbage. How hard is it to at least acknowledge that there is a problem here.

novagoth · August 2015

Well glad it's not only me having this problem. Guess it's time to say farewell to ESO and move on to the witcher3. That works fine.

mia_pow · August 2015

Sucks, i cant log in the NA but I can in the EU server, been going on the last couple days. I will admit I enjoyed the game but theses occurrences are annoying to the point of moving onto other games.

bleach516 · August 2015

I was able to login for a few minutes and a loading screen and it crashed
have not been able to login since euro server fine

bleach516 · August 2015

This is pissing me off

bleach516 · August 2015

AlaskeyLandshark wrote: »

Still can't play. Can connect to the game every once and a while (requires spamming log in attempts until it works) but as soon as I log in and zone (nothing to do in the zone I logged out in) it immediately disconnects after a loading screen (sometimes with the prompt "this may be an unusually long loading screen") IE, the game is unplayable atm. And has been for the last 6 or so hours.

Rest of my internet is fine, online mp on others games is fine, so it's definitely a zos issue.

jeremiah911 wrote: »

I'm literally able to play all other online games I own, access PS4 apps, whatever. It's clear there is something going on with the NA server. It also appears not to affect everyone.

yeah me 2

ilooklikeawooki · August 2015

Is this maintenance supposed to take care of our log in issue but I have to wait till the 12th that's going to a week now of my eso gone...tbc

MarcG420 · August 2015

I've also been experiencing this issue. I've been having intermittent issues for about a week now, fix your servers ZOS!!

Ventus_26 · August 2015

ilooklikeawooki wrote: »

Is this maintenance supposed to take care of our log in issue but I have to wait till the 12th that's going to a week now of my eso gone...tbc

They're going to try, but even if they succeed it won't matter by then. We've already lost so much time for things like research, hirelings, daily crafting writs, and general grinding that we can't get back, and they won't bother to reimburse us for any of it. I'm just going to cancel eso plus and go back to Destiny when the DLC comes out. I didn't want to, but Destiny had less issues in a year than this game in a couple of months