Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Playstation 4 log in issues on NA
My ps4 is connected to the internet just fine. I wait for quite some time and then it finally takes me to my character screen. I then try and log on and it kicks me out and says sorry we are unable to connect you to to the server. "Please make sure you have a valid internet connection." I am plugged in using a cable. My ISP is Comcast. Thanks for hearing me out.