The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Playstation 4 log in issues on NA
My ps4 is connected to the internet just fine. I wait for quite some time and then it finally takes me to my character screen. I then try and log on and it kicks me out and says sorry we are unable to connect you to to the server. "Please make sure you have a valid internet connection." I am plugged in using a cable. My ISP is Comcast. Thanks for hearing me out.