Playstation 4 log in issues on NA

amarusk · August 2015

My ps4 is connected to the internet just fine. I wait for quite some time and then it finally takes me to my character screen. I then try and log on and it kicks me out and says sorry we are unable to connect you to to the server. "Please make sure you have a valid internet connection." I am plugged in using a cable. My ISP is Comcast. Thanks for hearing me out.

Mr_Bubbely · August 2015

Me too, im sitting here at the "Loading..." screen for the last 20 minutes.

jeremiah911 · August 2015

Same here bro. Can log into the Euro server just fine but not NA

Atria · August 2015

Same here!

DelbertStinkfester · August 2015

Same here.....Pacific NW NA

jeremiah911 · August 2015

Not sure why an announcement hasn't been made. Looks like it's affecting a lot of people.

alexandava · August 2015

Yeah server issues.

Strider_Roshin · August 2015

Add me to the list

Kujo_v2 · August 2015

I have the same problem. Reset network, and every other game works fine

chriscloud2236 · August 2015

Augh, i'm having the same issue also..

six2fall · August 2015

I contacted support about this & got response of dont use wifi , download all updates & check port forwarding.
Really helpful right

Ravens-Sonata · August 2015

Unable to Connect to Lobby...... This indicates this is SERVER Side, not player issue or Microsoft. Also if you do get in game - if you do anything that requires a map load - ie wayshrines, fast travel, delves - it kicks you as it cant load the map -- This is surely server side!!!!

jeremiah911 · August 2015

I got the same horrible response after opening a ticket. Game worked fine yesterday and i have always been hard wired. I'm not contacting my console manufacturer cause this is clearly a ZOS issue

Jat240 · August 2015

Same issue here. Been trying to log on now for 1 and a half hour and no luck. Reset PS4, and modem. This is getting old really fast.

jaydlaw · August 2015

same here

jaydlaw · August 2015

and i have my ps4 set in the dmz. it isnt a port issue there.

jaydlaw · August 2015

o, and i am wired, not wifi.

J2JMC · August 2015

EP zergs lagging the server

MrPoolaty · August 2015

I've had the same issue since about 630 est tonight

madeleine86 · August 2015

Having this too and I live 15 minutes from Zenimax office...

Dradhok · August 2015

Loading...

Not...

Mighty_oakk · August 2015

madeleine86 wrote: »

Having this too and I live 15 minutes from Zenimax office...

Id go buy a carton of eggs and get busy

AlaskeyLandshark · August 2015

Still can't play. Can connect to the game every once and a while (requires spamming log in attempts until it works) but as soon as I log in and zone (nothing to do in the zone I logged out in) it immediately disconnects after a loading screen (sometimes with the prompt "this may be an unusually long loading screen") IE, the game is unplayable atm. And has been for the last 6 or so hours.

Rest of my internet is fine, online mp on others games is fine, so it's definitely a zos issue.

Sithgear75 · August 2015

Apparently all of their tech support and community reps (do they really even have any?) are off work. Something that should not happen when running an MMO that spans the globe.

KiraTsukasa · August 2015

I've been having a similar issue on Xbox. I'm able to log in, but as soon as I try to transition to another area (ie. exit the bank that I'm in when I log on), it disconnects.

madeleine86 · August 2015

Ja exactly Kira.

I was finally able to log in few minutes ago and I realise that the quest chain I was on the
last step with, where I was going to hand in for reward, went in reverse a step.. Cannot go back to where I was either apparently, so it look like I will have to start all over again....

I tried sending a ticket too but apparently even their ticket system is broken.... LOL

AlaskeyLandshark · August 2015

Been a good day for movies though, watched Pawn, Looper and about to watch Elysium.

Looper is easily one of my favorite movies. If you haven't seen it, watch it.

Ventus_26 · August 2015

Been having this problem since early afternoon. Starting to make me angry. I can only load into one character sometimes and anytime I try to go through a door it kicks me out saying it can't connect to the server. My internet is perfect so that's not the issue

six2fall · August 2015

Yup absolute bull**** for this to be going on for this long without any info/update. I for one cancelled eso+ tonight

Ventus_26 · August 2015

six2fall wrote: »

Yup absolute bull**** for this to be going on for this long without any info/update. I for one cancelled eso+ tonight

I haven't cancelled yet, but if I can't play tomorrow I won't be renewing for this next month. No point in spending money for a month subscription when the game is unplayable for a large chunk of that month

AaronLannister · August 2015

madeleine86 wrote: »

Having this too and I live 15 minutes from Zenimax office...

you should bring them coffee and see if the servers are actually running.