Unfortunately this hasn't helped me. Disabled all addons, still crashing and lagging quite frequently.

My PTS version of ESO is clean. I just entirely downloaded it from zero and I still crash, even though I don't have any add-ons in it and didn't installed one in it.

Ayantir wrote: »

Hello folks.

I don't think it's the cause of your problems, but please also delete all files in Documents\Elder Scrolls Online\pts\SavedVariables, we found a nasty bug there.

@ZOS, I've submitted a ticket throught /bug on PTS.

Did you test it ? Does it works ?

ZOS_JessicaFolsom wrote: »

Epona222 wrote: »

ZOS_JessicaFolsom wrote: »

Would you two be willing to post your dxdiag files? (Attach them to the post via the "Attach a file" link above "Post Reply.") Might help us track down potential issues.

Sure thing. I did also submit the crash report forms in-game which hopefully should also help (my user name in-game is the same as here).

Thank you very much! We'll have our Engineers take a look at this tomorrow.

I have some further information that may prove useful, I certainly found it an interesting development -
I did not crash in the IC when using a new template character
I crashed every few minutes in the IC when using my existing main character from the NA server (to the point where it is actually difficult to get in and out of the sewer door to/from Cyro before experiencing a crash).

It is a very noticeable difference between the way the 2 characters behave. I did describe this giving character details in one of my crash reports, hopefully this extra info may help them to determine what the issue is.

I will go back in and try a different existing character that was transferred from NA but different build/gear to see what happens with that one!

To anyone else who is crashing every few minutes and is reading this - try a different character or a template character instead of one transferred, and see if it makes any difference (and report back to help ZOS sort it out).

EDIT: Did eventually get hit by a CTD on my template character, during combat with an NPC in the Arena district. It is not the constant 'crash, crash, crash' that I was experiencing on my main though, this took a while of play before it became unstable, whereas my main can barely step through the door of IC without crashing.

Rune_Relic wrote: »

@ZOS_JessicaFolsom

Are previous version equipment (including crafted/ dropped sets) compatible with update 1.7/2.1 ?
There have been a few issues where specific Alts have issues with crashing in previous updates.
Does ALL existing gear get upgraded by default or ignored ?

Would it be worth players trying new/template characters if they are crashing all the time ?
Is there an exiting character upgrade issue ?

This might also impact addons if they are using initial data from a previous version that has since been upgraded.

Creating a template character does seem to make a difference, at least for me - I have been logged in on my template char for over an hour this session without crashing, whereas my imported main is still crashing every few mins or sometimes within seconds of reloading.

I tried another imported character (lower level than my main) and she lasted longer than my main before crashing. I can't help wondering whether some sets of imported gear or maybe even inventory items are causing an issue.

theforgottenking1779 wrote: »

Pc shouldn't get no addons if console players don't eso sucks balls on console

I think you are on the wrong thread in the wrong forum - this is where we are testing future content.

Hmmm... OK, this COULD just be co-incidence.

On my main I managed to get out of IC and go to the bank, took off all my gear and put it in the bank, picked up some of the gear that my template character got at startup and equipped that instead.

Went back to IC, first time I got into combat I crashed.

Reloaded and had another look at my gear. Destroyed the guild tabard I was wearing. Managed to walk through the EP base this time, go outside, loot containers, engage in combat with NPCs and enemy players, without constant crashing.

I seem to have fewer issues (or at least greater intervals between crashes) when I am half undressed. I have the impression that other players think I am a bit unhinged at this point.

SIN-X wrote: »

As much as I want to believe that the eng can fix it ..........

1. get better servers
2. use bigger servers
3. fix the code errors much like the one that tries to log players out . Its the one that while your walking/riding or anything really says unable to log out in combat.
4. fix the memory leak
5. force remove players from cyro and IC when they log off so the pop caps are not total BS.

I understand that some of this will require a hefty investment but I think its time to bring the game to par or walk away If you cannot.

+1

I have a lot of add ons in pts and am able to remain logged in so far. What I have noticed is terrible lag everywhere. I have been traveling different areas checking out the crafted set changes etc and the lag is ridiculous.

It is impossible for ZOS to make all versions of add-ons compatible with all versions of ESO.
...because they don't write them and can't modify them. That falls on the add-on authors.

Since this is running a brand-new version of the API it can't be expected that the authors have updated their mods.

I am running a handful of carefully selected add-ons on PTS and I have not crashed a single time. Not saying there aren't issues but don't be so quick to place blame just because it requires you to change something.

And yes, you can be expected to their their game and not add-ons...because ZOS does not maintain them.
Untick the boxes and carry on.

ZOS_JessicaFolsom wrote: »

Would you two be willing to post your dxdiag files? (Attach them to the post via the "Attach a file" link above "Post Reply.") Might help us track down potential issues.

Also experiencing constant crashes, with no add ons. In my case they were most severe in Elven Gardens, Arena and Temple district. Was only able to play for a few seconds at a time in those districts, not enough time to type /stuck to exit.

Was able to play about 10-20 minutes in Arboretum, Noble District and the sewer area that is flagged for pvp. Only time I tried Memorial District, it crashed when I clicked on the ladder, so I wasn't able to enter.

Question is why u permeet addon's developpers ,as talentuous they are, to make lag and other joyousness.
U dont know how to make a good ui and u dont give addon's devs proper tools to make one.

Time to wake up and realise something is wrong with your ui.

Either u make your proper ui with what ppl wait of a good mmo or u give to addon's devs the perfect tools to do clean things.

This is professionalism.

The only addons I have running are bankit, the inventory grid one, and wykkyd's toolbar. Sometimes I hit it lucky and can quest for quite a while (this includes zoning in and out of the IC/sewers); other times I'll load into the IC, place the toolbar up under my compass (since the adon placement settings aren't saving), take one step, an crash.