Login Error although it is correct

Skorol007 · July 2015

Hi all

i am trying to log in to ESO EU but it says 'your login info was incorrect. Please try again".

I was able to log in to the eso website and to the PTS so my ID and password is correct.

Anyone else with the same issue?

thanks

Ganj · July 2015

Hello,

Im having the same issue at the moment. Even i change my password is still says "Your login information was incorrect. Please try again"

PaulD · July 2015

Yes, same issue, myself and three others that were all in the same instance.

Authentication seems to have failed, IMHO.

mightybuttb16_ESO · July 2015

same here

Ferrofluid · July 2015

Yeah, I'm getting it and so are some of the others in my guild. Some are unaffected though

WillS · July 2015

I am having the same issue today only!

I can login the website elderscrollsonline.com fine, with the same information.

And the status of my game is Active.

I have had bought the game through the website store itself when the game came out, so i have been a long subscriber too. I have zero days of ESO plus.

Please do something!

Ckrit · July 2015

Same problem. Can access my account and forums, but not the game.

Sub is active.

Ph4us7 · July 2015

Same issue here it seems.

Forced game to close after getting the continuous loading screen while leaving a delve and couldn't login afterwards.
Website account page logs fine.

*EU

ZOS_Racheal · July 2015

Greetings everyone,

We are currently investigating this issue. You can find a discussion thread for this ongoing topic located here. Thank you for the reports!