The few times I have had a quest glitch, abandoning it and restarting sorted it. Even when it was fixed later in a patch.

For the record, I have done this quest on 3 characters and never had an issue, so that is why I would suggest the abandonment and restart.

Same as above for hours each day for the past 4 days. Abandoning does not work

And to be very clear, every single Player will need to get out of the room. And when you are out of the room every player needs to get far enough away to where it says you have failed the quest, we went to the a spot straight out the door, the small fenced in area

If the Trolls stop attacking the spawn so Real Gamer's could finish the Quest it would be easy but you have to let them spawn let them go down stairs and do what they have to do down stairs then kill them and free him and quest is over but NO you have No life lil kids ruining the game for everyone ESo has to do something with people like that like ban them for a few days ....

Please fix I've been stuck here for days..

bump

I suppose the same thing is happening with Stibbons in that deserty-party place in Coldharbour, btw, he won't move at all.

ZOS_AlanG wrote: »

We are aware that some players are having difficulty completing the quest "The Prisoner of Jathsogur." As a temporary workaround, players must allow the enemies that appear upstairs to travel downstairs before they are attacked to complete the quest.

We are currently investigating this matter and hope to have an update as soon as possible.

If you feel someone is griefing you can report them, but bear in mind they may not realize they're causing a problem. Players may run upstairs because no one is coming down, and then inadvertently contribute to the problem.

The best way if any way possible is to have Game Maters in the room to explain to the ADHA players It took me 3 days to get mine done .....

I just think it's a huge disappointment this glitch made it into the game

There I was getting totally immersed, really really enjoying every second of questing and lore with my first character... then I get to this quest and the wind is taken out of my sails!

I was all ready to look into ESO plus (and possibly other crown store purchases too!), and now I don't feel like playing at all.

Is there no ETA on a fix?

I just want to know when to expect an update on this. I sat there from 12 to maintenence last night, waiting. Enjoyed everything up to this point, but this is infuriating.

The problem is still present from everything I've seen.

This is a repost from the other article but want to make sure everyone sees this.

Okay to clear up a few points lets go with helping the devs help the programmers to help us.

This whole deal with where your standing inside the building is hogwash from the get go. This bug never had anything to do with where your standing. This bug arose from one thing and one thing only, which consequently is one of the best things about the game.

The ability to simultaneously complete quests with others ie...If two people are trying to kill the same boss monster for the same quest and one of them kills it right as you walk in the room you still get quest completion status.

Now I hate making guesses but if I had to I would say what happened with this quest is one person came in and bugged out the quest by doing a particular part out of order or quitting during the middle of it, then once they came back on everyone else got trapped into the same bug in a mass pileup that could only be fixed in one way, everyone fails the quest and goes back in at the same time. Problem being youll never empty that room of everyone.

To you Devs..Gina, Jessica, Brian.......You now have two instances....One goes as such

You log on and have defeat the silvanars captor, at which point you walk inside and Dragonias never spawns no matter where anyone stands. In this instance the silvenar is never visible at all downstairs.

Second instance is the same as everyone has reported. You can teleport to another city and get defeat the silvenar captor status to trigger. Or simply go outside to the tree and trigger Talk to the silvenar. Either way the second you approach the door again you will immediatley go back to Defend the silvenar. In this particular instance Dragonias does spawn but fails to trigger the spirit from the purple stone which goes downstairs. In this instance at all times the silvenar is visibly standing up downstairs.

Until the code can be rewritten for this I think ESO should have a game master in there coordinating, I know thats not a preferred solution but it is a solution.

Gina I hope this helps and is there a reason your known console issues page hasnt been updated in the quests section with this, seems like practically the biggest problem on the game other than login issues.

If anymore info is required please ask at any time.

I finally complete the quest, room is empty atm.

Damn all the ppl who cant listen!!! Wasted 3 hrs in there... i never finished the quest.

Here's how I completed the quest. I logged on early in the morning ran in ahead of a group of people trailing me. I entered the room quest status was 1) enter the prison or w/e and 2) defeat the silvenars captor (doesn't change to defend the silvenar when you enter) upon entering the 1) objective is completed then I kill dauginas (sp) right at her spawn (doesn't go downstairs) it worked this way and triggered the ghost to go downstairs which then gave me the next step to talk to him. After this waves of enemies spawn. Nobody was in the room when I initially went in but by the time I was killing the boss of the waves there were a good 5-10 people and all got completion. Took less than 5 minutes.