I'm the Same, bought around 100euro worth of crowns and haven't recieved any and this is around 2 weeks ago!! I've tryed sending loads of emails and no help whatsoever. Not good enough
It's been over 3 WEEKS for me now and still NOTHING (I live in Ireland)
I purchased Crowns and ESO Plus form the PSN Store and I still haven't received any of them ! ( my eso plus is almost expired and I have nothing to show for it) and I still don't have the Explorer's Pack !
I have been in contact with ESO Customer Support multiple times and they are NO help what so ever with the same copy paste reply,
I hope this is resolved soon,
It's annoying not having the content you paid a lot money for !
I'm not going use the crown store again I'm done with it.