TheWanderinHobo wrote: »

To debate from this angle is irrelevant, they will be covered by the old "subject to change" weasel clause (which in the end, only hurts the consumer).

I really don't want to debate this anymore, I would simply like a solution. How about we just charge the late comers $40-$50 bucks for the transfer and call it good? We get what we want and they get what they want. Is this that difficult? To do anything else is moronic. Why lose customers over a deadline that shouldn't have been there in the first place? Why turn down more money? A lot of other games do transfers so don't tell me it cant be done (Neverwinter), don't tell me its too difficult to implement or that the console makers don't want to cooperate (because that is their goal, to have less gamer's playing less games).

Frankly I don't care when you bought the pc version (before 6/30/15 or not), if you pay for the transfer you should be good.

The solution was already provided...
per their article the offer will not be offered again

Gandrhulf_Harbard wrote: »

I think the op has a pint.

The pertinent point here is:

Via a special offer, anyone who purchases and activates the PC/Mac version of The Elder Scrolls Online by 6/30/14 (11:59pm UTC) will have the opportunity to transfer their character(s) to either console version when they are released.

Now I concede that they make it clear it is an opportunity, not a guaranteed service.

However they are quite specific that this opportunity will be offered when they are released.

If the OP is an EU citizen I'd recommend they contact their respective consumer rights body.

All The Best

I don't see any valid points?

the entire post is below.... (I posted this on page 1)

---

As of 5-2014 this is what you were "offered" and note nothing was "promised"

http://www.elderscrollsonline.com/en-us/news/post/2014/05/08/eso-on-consoles--update

Read our update regarding ESO’s availability on next-gen consoles.

We know from the frequent questions we get that many of you are excited about playing ESO on the PS4 and Xbox One, and today we’d like to share an official update on the status of these releases. Read on for the latest information:

We've been grateful to our fans for the wonderful response to our recent launch of The Elder Scrolls Online for PC/Mac, but we know many of you are eagerly waiting to play the game on the PlayStation 4 and Xbox One.

We continue to work on the console versions of ESO, and game development has been progressing steadily, but we are still working to solve a series of unique problems specific to those platforms. Integrating our systems with each console manufacturer’s networks—which are both different from the PC/Mac system as well as different from each other—has been a challenging process. It has become clear that our planned June release of the console versions isn’t going to be possible. Though we have made great progress, we have concluded that we’ll need about six months to ensure we deliver the experience our fans expect and deserve.

We know that the news of an ESO console delay is as disappointing to many of you as it is to us. We want to do what we can to make it up to our fans who want to start playing now, so we have worked out the following arrangement with Sony and Microsoft:

Via a special offer, anyone who purchases and activates the PC/Mac version of The Elder Scrolls Online by 6/30/14 (11:59pm UTC) will have the opportunity to transfer their character(s) to either console version when they are released. The offer will allow you to begin playing immediately on the PC/Mac, and then add the PS4 or Xbox One version and transfer the character(s) you have created and developed. And, you don’t have to pay full price for the game twice. For $20, eligible PC and Mac players will have the option to add a full, digital version of ESO on either the PS4 or the Xbox One with your character transfer(s), and another 30 days of included game time.

Whether you decide to take advantage of this offer or not, we promise to do everything we can to get the game released on both consoles as quickly as we can. We will keep everyone updated with additional details regarding character transfers, specific offer dates, when you can expect console beta to start, and of course, when ESO on consoles will launch.

Thank you for your patience and loyal support.


So that was in 2014 and then on April 9 2015 everyone got another email
...more to edit

At approx 10 am EST I got this email

You are eligible for The Elder Scrolls® Online: Tamriel Unlimited™ for Console with account copy. You will find it on sale for pre-purchase for $20.00 at account.elderscrollsonline.com/store when logged in using your eligible The Elder Scrolls Online account on April 9, 2015.

This special offer to pre-purchase a digital copy of an Xbox One and/or PlayStation 4 version of the game, will only be available on the store for 30 (thirty) days. After the 30-day period, you will no longer be able to purchase this special digital copy of The Elder Scrolls Online: Tamriel Unlimited for console or copy your PC/Mac account to console in any other way.

Please note that if you take part in this offer, your character and account details will not be copied immediately upon pre-purchasing The Elder Scrolls Online: Tamriel Unlimited for Console with account copy. Keep an eye on your email for more information on the account copy process as well as your digital game code. For more information on eligibility requirements, transfer restrictions, and redemption instructions please visit help.elderscrollsonline.com.

The Elder Scrolls Online: Tamriel Unlimited on the PlayStation 4 and Xbox One will launch worldwide on June 9th, and we can’t wait to see you in Tamriel!

- The Elder Scrolls Online Team

I would like to know why I'm unable to transfer. It felt like such a small window to get the discount and I've been playing since the game first came out. Even if i have to pay full price for an xboxone digital copy, I would still like to transfer my account. I just don't understand the magical process that is disallowing me to have such a simple thing. I just find it off putting that i'll have to start over. I was so excited when I stumbled upon this days ago just to find out i was too late. During the discount I was trying to finish my degree and missed the email. 30 days is a small window, I don't care what anybody says about that. So I've spent days with customer service trying to find a way to get an account transfer. Caspur you should be upset, this is nonsense

NewBlacksmurf wrote: »

I don't see any valid points?

I am not responsible for your lack of reading comprehension.

I even emboldened the bit that makes the OP's points valid.

Not sure what else I can do TBH.

All The Best

Gandrhulf_Harbard wrote: »

NewBlacksmurf wrote: »

I don't see any valid points?

I am not responsible for your lack of reading comprehension.

I even emboldened the bit that makes the OP's points valid.

Not sure what else I can do TBH.

All The Best

You forgot to embolden the "Via a special offer" part. Everyone who took advantage of the special offer will have their characters transferred to console when the game is released.

animalchubs wrote: »

I would like to know why I'm unable to transfer. It felt like such a small window to get the discount and I've been playing since the game first came out. Even if i have to pay full price for an xboxone digital copy, I would still like to transfer my account. I just don't understand the magical process that is disallowing me to have such a simple thing. I just find it off putting that i'll have to start over. I was so excited when I stumbled upon this days ago just to find out i was too late. During the discount I was trying to finish my degree and missed the email. 30 days is a small window, I don't care what anybody says about that. So I've spent days with customer service trying to find a way to get an account transfer. Caspur you should be upset, this is nonsense

You just joined today? Yet when I made my account to play I had to setup forums account same time. I don't get it, you couldn't have missed it, you were never signed up for it.

Gandrhulf_Harbard wrote: »

AlnilamE wrote: »

Gandrhulf_Harbard wrote: »

NewBlacksmurf wrote: »

I don't see any valid points?

I am not responsible for your lack of reading comprehension.

I even emboldened the bit that makes the OP's points valid.

Not sure what else I can do TBH.

All The Best

You forgot to embolden the "Via a special offer" part. Everyone who took advantage of the special offer will have their characters transferred to console when the game is released.

The ONLY clause of importance here is the one that sets a timeframe.

No one is arguing about it being a special offer.

The debate is about WHEN that offer was advertised to happen: "when they are released".

The information doesn't say "there will be a special offer prior to release that will take effect upon release"; if it said that ESO would in the clear.

It quite specifically states "Via a special offer, anyone who purchases and activates the PC/Mac version of The Elder Scrolls Online by 6/30/14 (11:59pm UTC) will have the opportunity to transfer their character(s) to either console version when they are released.

That was old literature. The 2015 email/version was:

---

You are eligible for The Elder Scrolls® Online: Tamriel Unlimited™ for Console with account copy. You will find it on sale for pre-purchase for $20.00 at account.elderscrollsonline.com/store when logged in using your eligible The Elder Scrolls Online account on April 9, 2015.

This special offer to pre-purchase a digital copy of an Xbox One and/or PlayStation 4 version of the game, will only be available on the store for 30 (thirty) days. After the 30-day period, you will no longer be able to purchase this special digital copy of The Elder Scrolls Online: Tamriel Unlimited for console or copy your PC/Mac account to console in any other way.

---

That invalidates what you're trying to pull, lol.

Gandrhulf_Harbard wrote: »

The ONLY clause of importance here is the one that sets a timeframe.

No one is arguing about it being a special offer.

The debate is about WHEN that offer was advertised to happen: "when they are released".

The information doesn't say "there will be a special offer prior to release that will take effect upon release"; if it said that ESO would in the clear.

It quite specifically states "Via a special offer, anyone who purchases and activates the PC/Mac version of The Elder Scrolls Online by 6/30/14 (11:59pm UTC) will have the opportunity to transfer their character(s) to either console version when they are released.

"when they are released" does not refer back to the "special offer" or to the "opportunity" but to the part that immediately precedes it which is "to transfer their character(s) to either console version". The "they" is in reference to the console version, not the characters or the opportunity. Therefore, your "ONLY clause of importance" applies only to those that partook of the "opportunity".

As I stated elsewhere, the key word is "opportunity". The special offer applies to everyone in before 6/30/14, the timeframe addresses the transfer of the characters, but nowhere does it state that characters for everyone who purchased by 6/30/14 will be transferred. Quite the opposite, everyone in by 6/30/14 will simply be offered the "opportunity". Which they were.

Read the sentence again: what does "anyone..." get? They get an "opportunity" not a "when they are released".

izenkim_ESO wrote: »

Gandrhulf_Harbard wrote: »

The ONLY clause of importance here is the one that sets a timeframe.

No one is arguing about it being a special offer.

The debate is about WHEN that offer was advertised to happen: "when they are released".

The information doesn't say "there will be a special offer prior to release that will take effect upon release"; if it said that ESO would in the clear.

It quite specifically states "Via a special offer, anyone who purchases and activates the PC/Mac version of The Elder Scrolls Online by 6/30/14 (11:59pm UTC) will have the opportunity to transfer their character(s) to either console version when they are released.

"when they are released" does not refer back to the "special offer" or to the "opportunity" but to the part that immediately precedes it which is "to transfer their character(s) to either console version". The "they" is in reference to the console version, not the characters or the opportunity. Therefore, your "ONLY clause of importance" applies only to those that partook of the "opportunity".

As I stated elsewhere, the key word is "opportunity". The special offer applies to everyone in before 6/30/14, the timeframe addresses the transfer of the characters, but nowhere does it state that characters for everyone who purchased by 6/30/14 will be transferred. Quite the opposite, everyone in by 6/30/14 will simply be offered the "opportunity". Which they were.

Read the sentence again: what does "anyone..." get? They get an "opportunity" not a "when they are released".

It doesn't matter what it says. It was an older publication that was invalidated by a later/future statement/email. There's no sense in having a debate regarding outdated publications that are no longer valid...

animalchubs wrote: »

BigM wrote: »

You just joined today? Yet when I made my account to play I had to setup forums account same time. I don't get it, you couldn't have missed it, you were never signed up for it.

nastuug wrote: »

I actually missed the forum account registration early on as well. Checked through my Gmail archive, but couldn't find it. Had to get customer service to create my forum username for me.

yeah, I had to have customer service to make my account for me. This was the only topic that got me upset enough to want a forum account.

Well I hope the next game you purchase and sign up for you guys remember to set everything up. At least you learned from this game that you need to make sure the company can inform you of updates and deals going on.

Gandrhulf_Harbard wrote: »

I think the op has a pint.

The pertinent point here is:

Via a special offer, anyone who purchases and activates the PC/Mac version of The Elder Scrolls Online by 6/30/14 (11:59pm UTC) will have the opportunity to transfer their character(s) to either console version when they are released.

Now I concede that they make it clear it is an opportunity, not a guaranteed service.

However they are quite specific that this opportunity will be offered when they are released.

If the OP is an EU citizen I'd recommend they contact their respective consumer rights body.

All The Best

The portion of the text you highlighted specifies that the transfer will be performed when they are released.

The portion of the text regarding the dates of the opportunity to transfer is later in the same article where it was stated:

Whether you decide to take advantage of this offer or not, we promise to do everything we can to get the game released on both consoles as quickly as we can. We will keep everyone updated with additional details regarding character transfers, specific offer dates, when you can expect console beta to start, and of course, when ESO on consoles will launch.

ZOS announced ahead of time that they would contact people with promotional information regarding the specific dates that the offer would take place.
Some players, unfortunately, decided not to opt in to receive this information, and as a result did not get an e-mail regarding the specific dates -- consequently, this lead some people to miss the announcement of when the special dates were.

It was an honest mistake some players made when signing up for the game, hopefully they can be mature enough to learn from it.

animalchubs wrote: »

BigM, It had nothing to do with memory. I completely missed the transfer discount and apparently any transfer that will occur. Which the whole thing about a limited transfer is maddening. I understand a one-time transfer, BF4 did this from the 360 to the xbone. But to make it a month before the launch, w/o including the launch date as part of the month is asinine.

agreed not doing it the month the game comes out is dumb. its like they planed it so ppl would miss out on the deal.
who the hell thinks about transferring before a game comes out didn't even cross my mind

I am devastated I'm never now able to transfer my pc to console mainly for my collections which is all of em loyalty included i play regularly and never received an email or saw it elsewhere, maybe its my bad but not everyone follows twitter and facebook.

But there is nothing we can do but accept it now, I have tried to email and plead with them but they don't seem to care.

Man,

This debate is heated.

What all this boils down to is a bunch of people are upset because they missed this "opportunity" that was offered and this needs to be addressed.

All that is being said right now is "you snooze you lose." And those of us who "snoozed," are feeling like "Losers."

Thats how I feel...

We, the players, are the supporters of the game. Without us, they are nothing. I think the developers need to step it up and actually do something about this. What can be done? Offer another opportunity? They say no. Well what else? Will they offer the sale of the console game at a discount price? Will they give us free crown points for the PC game? Will they give us free skill points or EXP in the game? Will they give us a boost of a level 30 character in our choice of console? IDK.

As of now, I am certainly thinking of to cancelling my eso plus subscription to show how I dont support the developers. Until they do something about it, they have lost my support.

DiMarco

kijima wrote: »

Thing is ZOS don't seem to care about the PC players, never have really. So why do you think they are going to help us now when 'we'are the ones that missed out.

It was an offer, some took advantage of it, others missed the boat. /shrugs

It looks like (from the forums at least) not many people actually did take advantage of the transfer to console, which is good in some sense because there is going to be major QQíng from console users. Can you imagine the first time a level 10 console player comes to cyrodiil and meets a player that has had over 12mths experience behind them, dropped and crafted gear plus 100+ CP?

The QQíng will be real.

P.S. Can I just say, I'm married, with kids, a full time job, and many, many other interests outside ESO and yet I still managed to set aside some time to make sure I didn't miss out on the transfer. Life being busy isn't an excuse I can use with my boss, my wife or anyone really.

The me generation needs to look at themselves.

It won't be much QQing those of us who did take advantage of the offer won't get codes until sometime on June 8th which means for many, they won't be playing until later. 60+ gigs takes some ppl a long time and others are metered so no idea why ZOS is stating console limitations now as this offer is over 12 months old.