Why are the devs so silent in regards to upcoming content lately?

LucyferLightbringer · May 2015

Sooooo after console launch they will start discussing imperial city, the same one that was supposed to be ready for 1.6, and then you can keep on discussing and discussing and discussing for the next year

Davadin · May 2015

I just want my barber feature.......

Bouvin · May 2015

HeroOfNone wrote: »

This reminds me of certain customers in my workplace, they want constant direct updates from the developers, insist they get brought in with managers to 1-3 hour long meetings a week, and if the customers have their email they are constantly bombarding them with 100s of questions, few of which have anything to do with a projects current priority. Then they ask "well, why are you taking so long? Why are you working slower..."

Most of the community managers have been doing their job and being pretty vocal, and most of you know that the console release is the top priority, so why keep wasting time asking about the lack of status updates? Console may not be your thing, but maybe ask "console release going well? Everything on track?" That will be your major indicator when priorities are going to shift back toward other things like content.

*grumpy IT voice* >=/

And, I bet they get angry when you're projects are delayed by 9 months.

And when the project is nine months late and they are angry... I bet they DO ask for a meeting with the manager.

Not surprised at all....

jelliedsoup · May 2015

ZOS_GinaBruno wrote: »

As many of you have correctly stated, we are currently focused on our upcoming console launch (which is now a month away! Exciting!). After console, we'll begin discussing Imperial City more in-depth.

Begin discussing...

Gandrhulf_Harbard · May 2015

ZOS_GinaBruno wrote: »

As many of you have correctly stated, we are currently focused on our upcoming console launch (which is now a month away! Exciting!). After console, we'll begin discussing Imperial City more in-depth.

With all due respect all but abandoning the PC platform for the several months run-in to Console launch is just not acceptable.

You are hemorrhaging players, they feel let-down, and even worse they feel mislead and ignored (as someone who works in customer service in a company with a 7 figure turnover I know - for a fact - that this is really as bad as it can get and there still be some hope for recovery).

Whatever business strategy you are following, it is failing; if it weren't you'd not have needed to go B2P.

So what was it that saw players leaving in such high numbers ZoS felt a need to let them play for free, having formerly stated that the game would always be Subscription based as that was the ONLY way to deliver their vision of gaming excellence?

Was it lack of promised regular content?
Was it lack of anything being done about Cyrodil lag?
Was it both of these, and more besides?

Where does throwing everything you have at the Console launch address ANY of the issues that are driving players and, lest we forget, money away from ESO?

Honestly, as a relative newcomer to this great game and the forums what it feel like I am witnessing is a drowning man ignoring the life-raft right under his nose and struggling to swim to another ship on the far horizon because that ship has shineys.

The solution to losing PC players will NEVER be found in launching the Console.

It will ONLY be found in addressing, as a matter of urgency, the concerns of the PC players.

Just a thought.

All The Best

Bouvin · May 2015

Obscure wrote: »

HeroOfNone wrote: »

Most of the community managers have been doing their job and being pretty vocal, and most of you know that the console release is the top priority, so why keep wasting time asking about the lack of status updates?

There's a difference between being vocal and conveying information. Community Management here seems more like a damage control squad than a consumer information desk. EVERY patch they're just out roaming around locking up rage posts, "I quit" threads, and making comments like "soon" which is just a professional vernacular for "Quit asking, no one knows". They talk to us, but there is no information being conveyed, which is the point of a Community Management staff. Community Managers are supposed to be given information from the development team (and vice versa) to ensure everyone in the community is as informed as possible, and that the developers are aware of our concerns. However I'm pretty sure all the Community Managers really take away from these forums is "Well people really like X and Y, but they hate Z...and by Z I mean Zenimax", and all they can add to them is "Soon™".

I don't ask for status updates, I just behave with a level of contempt, coupled with a handful of admittedly petty insults, for not getting status updates...the effin' amateurs (petty insult case and point )

^^^ I agree.

Don't shoot the messenger.

It's not the mods delaying things. It's the development team. The mods just get stuck delivering the news because the developers refuse, in many cases, to communicate with the community directly.

Gandrhulf_Harbard · May 2015

@Obscure any use of anything from The Princess Bride is awesome; use of that is beyond awesome.

All The Best

Sylvyr · May 2015

Pallmor wrote: »

Bouvin wrote: »

Valnas wrote: »

what devs ?

Well there's that PvP guy Brian Wheeler.. who we are all pretty sure doesn't play ESO PvP...

But ya. Where'd the rest of the devs go?

They got laid off back in September:

http://www.engadget.com/2014/09/03/elder-scrolls-online-layoffs-bethesda-zenimax/

Bethesda VP of PR and Marketing Pete Hines told Joystiq. "Now that we are nearly 6 months post launch, we have a thriving online community in a game that runs smoothly."

good job!

Sylvyr · May 2015

Davadin wrote: »

I just want my barber feature.......

It's in GTA 5.

Victus · May 2015

HeroOfNone wrote: »

This reminds me of certain customers in my workplace, they want constant direct updates from the developers, insist they get brought in with managers to 1-3 hour long meetings a week, and if the customers have their email they are constantly bombarding them with 100s of questions, few of which have anything to do with a projects current priority. Then they ask "well, why are you taking so long? Why are you working slower..."

Most of the community managers have been doing their job and being pretty vocal, and most of you know that the console release is the top priority, so why keep wasting time asking about the lack of status updates? Console may not be your thing, but maybe ask "console release going well? Everything on track?" That will be your major indicator when priorities are going to shift back toward other things like content.

*grumpy IT voice* >=/

Hashtag Project Manager Problems

Sylvyr · May 2015

Gandrhulf_Harbard wrote: »

ZOS_GinaBruno wrote: »

As many of you have correctly stated, we are currently focused on our upcoming console launch (which is now a month away! Exciting!). After console, we'll begin discussing Imperial City more in-depth.

With all due respect all but abandoning the PC platform for the several months run-in to Console launch is just not acceptable.

You are hemorrhaging players, they feel let-down, and even worse they feel mislead and ignored (as someone who works in customer service in a company with a 7 figure turnover I know - for a fact - that this is really as bad as it can get and there still be some hope for recovery).

Whatever business strategy you are following, it is failing; if it weren't you'd not have needed to go B2P.

So what was it that saw players leaving in such high numbers ZoS felt a need to let them play for free, having formerly stated that the game would always be Subscription based as that was the ONLY way to deliver their vision of gaming excellence?

Was it lack of promised regular content?
Was it lack of anything being done about Cyrodil lag?
Was it both of these, and more besides?

Where does throwing everything you have at the Console launch address ANY of the issues that are driving players and, lest we forget, money away from ESO?

Honestly, as a relative newcomer to this great game and the forums what it feel like I am witnessing is a drowning man ignoring the life-raft right under his nose and struggling to swim to another ship on the far horizon because that ship has shineys.

The solution to losing PC players will NEVER be found in launching the Console.

It will ONLY be found in addressing, as a matter of urgency, the concerns of the PC players.

Just a thought.

All The Best

PC players are a small % of their target market.
The whale is the console market.
See?

Illumous · May 2015

ZOS_GinaBruno wrote: »

As many of you have correctly stated, we are currently focused on our upcoming console launch (which is now a month away! Exciting!). After console, we'll begin discussing Imperial City more in-depth.

I'd be more satisfied if new content was being released the same day as the console release. But having to wait until console release for just some news on new content is just salting the wound for all the PC players who have been sitting around since the end of last year for more stuff to do.

Gandrhulf_Harbard · May 2015

Sylvyr wrote: »

PC players are a small % of their target market.
The whale is the console market.
See?

Well, if they intend to abandon the PC market they need to be honest and just say it.

If they intend to stay in the PC market they need to stop treating their PC customers with contempt.

To quote from another IP: "Do, or do not, there is no try".

All The Best

Varicite · May 2015

Sylvyr wrote: »

Gandrhulf_Harbard wrote: »

ZOS_GinaBruno wrote: »

As many of you have correctly stated, we are currently focused on our upcoming console launch (which is now a month away! Exciting!). After console, we'll begin discussing Imperial City more in-depth.

With all due respect all but abandoning the PC platform for the several months run-in to Console launch is just not acceptable.

You are hemorrhaging players, they feel let-down, and even worse they feel mislead and ignored (as someone who works in customer service in a company with a 7 figure turnover I know - for a fact - that this is really as bad as it can get and there still be some hope for recovery).

Whatever business strategy you are following, it is failing; if it weren't you'd not have needed to go B2P.

So what was it that saw players leaving in such high numbers ZoS felt a need to let them play for free, having formerly stated that the game would always be Subscription based as that was the ONLY way to deliver their vision of gaming excellence?

Was it lack of promised regular content?
Was it lack of anything being done about Cyrodil lag?
Was it both of these, and more besides?

Where does throwing everything you have at the Console launch address ANY of the issues that are driving players and, lest we forget, money away from ESO?

Honestly, as a relative newcomer to this great game and the forums what it feel like I am witnessing is a drowning man ignoring the life-raft right under his nose and struggling to swim to another ship on the far horizon because that ship has shineys.

The solution to losing PC players will NEVER be found in launching the Console.

It will ONLY be found in addressing, as a matter of urgency, the concerns of the PC players.

Just a thought.

All The Best

PC players are a small % of their target market.
The whale is the console market.
See?

Well, duh.

It's not like anybody fails to realize the logic behind these actions. But this also doesn't make it right.

ZOS_GaryA · May 2015

Hey there everyone. We understand that this subject is heated, and we're always open to criticism, whether it is positive or negative. That said, the discussion in this thread is no longer constructive, and as such we are closing it. Thank you for your understanding.