You people are still making the same mistakes that cost you half of your player base and forced this game to go free to play, I'm not going to list all the issues because every one already knows them, that being said here is my problem.

I want to change my email address but oh no Zos in their infinite wisdom still refuses to allow players to do this on their own, You force us to send you a support ticket to get PERMISSION to change the email address for an mmo account.

And you know support tickets take for ever but hey guess what I can't even send one in you want to know why?

Well this game went free to play a couple weeks before my birthday, so a relative of mine decided to get it for me,

" Oh yeah that's great but that doesn't explain why you can't send in a support ticket... "

It sure does because once again zos sent in an employ that clearly got slapped one too many times with the wabbajack and forces us to send two forms of verification of ownership on the account to even be able to send a support ticket in.

Well guess what zos I didn't buy the game it was a gift to me, so no I don't have the credit card associated with the account, and no I never used my paypal to buy any thing from you.

All I have is my address and secret questions but apparently that isn't enough for you, the sad thing is you wonder why the majority of your game rage quit, and why countless people still are.

Well Zos the answer to that question is, Because of things like this No I realize you're going to remove this thread because any one that says any thing that goes against you is just horrible and you guys can't handle it but guess what it will exist long enough for other people to read so they can see they aren't alone.

If by some chance some one normal works for you and actually wants to do their job, please help me change my email before I have a stroke.