Can't get to the character selection screen.

Paldrik · March 2015

After downloading update 6 with no issues I typed in my account name and password and got stuck on an infinite loading screen. I've tried many times, restarted my computer several times with the same result. Is there a way to bypass this? Thank You.

EDIT: Just let it go... at almost exactly 10min of loading, the character screen poped up and i was asked which country i live in. Possibly the reason for the long load time?

ZOS_LenaicR · March 2015

Hi Paldrik,

Have you tried adding ESO and the launcher in the list of exceptions for your antivirus and firewall, or even running the game/Launcher ad an administrator?
This could speed up the characters screen to appear.

Paldrik · March 2015

Yes i have. The issue I was having seems to have fixed itself, happened for about 2 days after update 6 was released. I expect these kinds of issues for large updates as they happen for almost every large update for every MMO I've played. Don't know if it was you guys that fixed it but if it was i thank you for the speedy fix.

Thank you for the speedy reply

Kragorn · March 2015

The first login after applying the patch took ages on all my characters, I presume it was something to do with the Champion Points and other things, though it never took 10 minutes I have to say.

Paldrik · March 2015

Kragorn wrote: »

The first login after applying the patch took ages on all my characters, I presume it was something to do with the Champion Points and other things, though it never took 10 minutes I have to say.

Yah, i noticed it took awhile for my characters after i was able to get to them, but it was all expected to some extent.