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Cant create a template on PTS

Vanzen
Vanzen
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I ve been playing with my EU char for the past few days and decided to experience a template. But the game wont let me. Character creation only lets me create a non template. And worse, when I try to log with this char, am stuck on logging sceen, then crash to main logging with "Error <<1>>".
  • ZOS_GaryA
    ZOS_GaryA
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    Hey there @Vanzen,

    We're aware of some issues with templates right now and we're working to resolve them. Can you please let us know what happens in character creation when you attempt to select the template drop down in the top-left corner?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Vanzen
    Vanzen
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    Hi !
    I can select it. But it doesnt apply when I create a char. The char, once "created" is a lvl 1, wich I cant load with anyway, giving me an "Error <<1>>".
  • nathan_bri
    nathan_bri
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    I tried to create a new character from a template on Sunday and received an error something along the lines of "invalid eyebrow."
  • Vanzen
    Vanzen
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    I got it as well, at some point. I think it has something to do with kahjit. I had to repair the client to be able to "create" a char again, but it didnt resolve being unable to create a template or to log with the automatically lvl1 created char.
    Edited by Vanzen on February 24, 2015 3:57PM
  • ZOS_GaryA
    ZOS_GaryA
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    Hey there @Vanzen,

    Do you happen to have any add ons installed to PTS? You can check in Documents\Elder Scrolls Online\PTS\Addons. Let us know if that folder is empty.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Grunim
    Grunim
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    Vanzen wrote: »
    I got it as well, at some point. I think it has something to do with kahjit. I had to repair the client to be able to "create" a char again, but it didnt resolve being unable to create a template or to log with the automatically lvl1 created char.

    About 12 hours ago I tried to create a khajiit character using the template and I got the invalid eyebrow error message. I logged out from the character creation screen and logged back in and then I could successfully create a khajiit template character without any eyebrow or other issues.

    This was the first character I tried creating since my previous characters were wiped.
    Am a whimsical Generation Jones gamer. Online RPGs hooked me since '94 and no sign of stopping soon...


  • Vanzen
    Vanzen
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    Stupid me ...
    I disabled the add ons on the character screen : "allow out of date add-ons", and could create a template.
    Thanks !
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