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Paul Sage confirms ESO ending Loyalty Program after 9-month reward

  • Smaxx
    Smaxx
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    Kragorn wrote: »
    Which begs a question: if the newly announced Barbershop is a DLC (which the thread on that is expecting) and a 'subber' uses it, do they lose the changes if they stop being a 'Plus' member?

    It does not. They already said if you unsub and lose access to the DLC you really just lose that access to the zones/areas. If you've got anything out of the DLC (like items or ability progress or whatever), it's yours to keep, no matter if you're going to resub or not.
  • stefan.gustavsonb16_ESO
    stefan.gustavsonb16_ESO
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    I think we are just talking to a wall here. ZOS has obviously stopped caring about the PC/Mac players that were here around launch. Most of them have left anyway, and I'd bet the overwhelming majority of the people they hope to attract from now on are not going to pay a subscription.
  • Knootewoot
    Knootewoot
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    I don't see the problem really. You guys going to stay subbed right? No need to worry then.
    ٩(͡๏̯͡๏)۶
    "I am a nightblade. Blending the disciplines of the stealthy agent and subtle wizard, I move unseen and undetected, foil locks and traps, and teleport to safety when threatened, or strike like a viper from ambush. The College of Illusion hides me and fuddles or pacifies my opponents. The College of Mysticism detects my object, reflects and dispels enemy spells, and makes good my escape. The key to a nightblade's success is avoidance, by spell or by stealth; with these skills, all things are possible."
  • Vizier
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    Bouvin wrote: »
    So I'm watching the Quest Gaming on Twitch, and Paul Sage just said they are ending the ESO loyaly program after the 9 month reward.

    Wow. Way to show you day 1 players how much you appreciate them by ending it as soon as B2P hits.

    Did they EVER show appreciation? Listen. They knew they were lying about the direction this game was going from the get go. ALL the data said what their mouths were not. And monkey's and Frost Wraiths? LOL WTF is that other than a spoonful of sugar-coated saw dust?

    Did you really expect anything? All the features that can be twisted into $$$ will be and that means not giving away stuff that equals $$$....Just sayin.
  • Enodoc
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    Bouvin wrote: »
    So I'm watching the Quest Gaming on Twitch, and Paul Sage just said they are ending the ESO loyaly program after the 9 month reward.

    Wow. Way to show you day 1 players how much you appreciate them by ending it as soon as B2P hits.
    Makes sense to me. We now have 3 items for being loyal subscribers that nobody else will ever get.
    [/shameful optimism... :confused: ]
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  • Laerania_ESO
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    There are some ways we can see this...

    - They don't want to force fluff collectors to stay subbed. Loyalty programs are a cheap move for that and they discourage part of the potential customers. I don't like loyalty programs because of this.

    - They don't want to give anything "for free", since there will be a cash shop, the usual loyalty rewards will be sold there. Since some type of players only need one "extra", giving stuff as part of a loyalty program would affect store sales. Certainly I prefer crowns to buy the pet or the mount I want instead of a fixed one.

    Also, It is possible that they want to keep these loyalty rewards as exclusives in appreciation towards those who supported the game while P2P.
  • Spiritreaver_ESO
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    Vizier wrote: »
    Bouvin wrote: »
    So I'm watching the Quest Gaming on Twitch, and Paul Sage just said they are ending the ESO loyaly program after the 9 month reward.

    Wow. Way to show you day 1 players how much you appreciate them by ending it as soon as B2P hits.

    Did they EVER show appreciation? Listen. They knew they were lying about the direction this game was going from the get go. ALL the data said what their mouths were not. And monkey's and Frost Wraiths? LOL WTF is that other than a spoonful of sugar-coated saw dust?

    Did you really expect anything? All the features that can be twisted into $$$ will be and that means not giving away stuff that equals $$$....Just sayin.

    My opinion from looking back to beta, i think maybe a few at ZoS may have know the eventual direction the game would be going, but i think the architects were the bean-counters at Zenimax Media and upper management at Bethesda.
  • Rosveen
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    That's moronic. Loyalty rewards cost them next to nothing and they ARE important to some people. There's little enough incentive to sub already, why take away another one? They don't have to give them away every 3 months, it's normal, but why remove them altogether?
  • Merlin13KAGL
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    Right, it's not about entitlement or anything else. It's a small gesture that promotes good will, and it's not like they've got an entire division working on it 24/7.

    Unfortunately, it's not like the exclusive rewards have ever been very exclusive.

    "Limited Imperial Edition" - we'll make them available via digital copy, all rewards intact.

    Exploration Pack, valid before launch - still works.

    It's like the free keychain you get from a company promoting itself to new and existing customers.

    Are you owed the keychain? Nope.

    Do you honestly need the keychain? No again.

    Do you get some token from your place of employment around the holidays? Same idea.

    It's the principle. A little goodwill goes a long way, and taking note of long and loyal customers is usually a smart business practice.

    (For the record, you can easily give away last year's keychains cash shop and it costs you no development time at all.)
    Just because you don't like the way something is doesn't necessarily make it wrong...

    Earn it.

    IRL'ing for a while for assorted reasons, in forum, and in game.
    I am neither warm, nor fuzzy...
    Probably has checkbox on Customer Service profile that say High Aggro, 99% immunity to BS
  • BlueIllyrian
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    Classy move from a quality company, delivered with grace and style.
  • Max2497
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    In the ESO live announcing B2P, they said there would be a cool mount at 1 year. I guess it was just yet another lie.
  • BlueIllyrian
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    Max2497 wrote: »
    In the ESO live announcing B2P, they said there would be a cool mount at 1 year. I guess it was just yet another lie.

    They meant it will be in your favourite crown store.
  • Merlin13KAGL
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    @Max2497‌ , I suspect there will be a one time conversion when 1.6 hits. If you've got the time in at that point, you'll get the last loyalty bonus.

    If you don't, you're probably SoL.
    Just because you don't like the way something is doesn't necessarily make it wrong...

    Earn it.

    IRL'ing for a while for assorted reasons, in forum, and in game.
    I am neither warm, nor fuzzy...
    Probably has checkbox on Customer Service profile that say High Aggro, 99% immunity to BS
  • Rosveen
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    Max2497 wrote: »
    In the ESO live announcing B2P, they said there would be a cool mount at 1 year. I guess it was just yet another lie.
    It's not a 1 year reward, we'll get an the onset of B2P, which makes it a 10 month reward or something. But it's a one-time deal, if you miss it, you'll never have another chance to get it. So it's different from other loyalty rewards.
    Edited by Rosveen on February 6, 2015 12:12PM
  • Max2497
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    Rosveen wrote: »
    Max2497 wrote: »
    In the ESO live announcing B2P, they said there would be a cool mount at 1 year. I guess it was just yet another lie.
    It's not a 1 year reward, we'll get an the onset of B2P, which makes it a 10 month reward or something. But it's a one-time deal, if you miss it, you'll never have another chance to get it. So it's different from other loyalty rewards.

    That makes me feel much better. Thanks for clarifying it for me.
  • jamesharv2005ub17_ESO
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    Remember too that you must have had an active sub with no breaks from April to March 17th to qualify for the pet. Any missed months and you dont qualify.
  • Gidorick
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    firstdecan wrote: »
    This is simply unpossible. Zeni is obviously doing this so they can screw over their beta testers by offering a pet monkey in the cash shop. After all, everyone wants to watch their pet monkey scratch his but and eat it while they're playing ESO.

    It better be a different color at least!
    Edited by Gidorick on February 6, 2015 1:47PM
    What ESO really needs is an Auction Horse.
    That's right... Horse.
    Click HERE to discuss.

    Want more crazy ideas? Check out my Concept Repository!
  • Gidorick
    Gidorick
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    This reveal has really made it pointless to remain subbed. I made the below post to propose some additional benefits after looking at what other games offer.

    http://forums.elderscrollsonline.com/discussion/150450/eso-subscription-benefits-suggestions
    Edited by Gidorick on February 6, 2015 1:52PM
    What ESO really needs is an Auction Horse.
    That's right... Horse.
    Click HERE to discuss.

    Want more crazy ideas? Check out my Concept Repository!
  • Robocles
    Robocles
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    Jice wrote: »
    A little something to say, "Hey thanks for putting up for our trips and stumbles."

    Veteran Rewards, as they're called in other games, aren't uncommon. They're a way for them to thank us for keeping the faith and staying the course.

    Faith? Course? I payed them so I could play the game they were selling. That in no way entitles me to free stuff. I get why the company does it, what I'm not getting is the outrage that they aren't going to be anymore. Club Nintendo is about to disappear too..DAMN YOU ESO! NOTHER FAIL! YOU PROMISED! etc..

    It's not a sense of entitlement, it's a biological response. Something pleasant is taken away, a negative sensation is usually paid toward the force doing the removal.

    Science.

    Take that! With your high horse!

    /micdrop
    Man is supposed to have evolved above animal responses, adults are supposed to be able to deal with disappointment without throwing hissy-fits like their 5-year-old children.

    He said biological, not animal... and nowhere did he throw a hissy fit... adults are supposed to be able to comprehend what they read.
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Gidorick wrote: »
    This reveal has really made it pointless to remain subbed. I made the below post to propose some additional benefits after looking at what other games offer.

    http://forums.elderscrollsonline.com/discussion/150450/eso-subscription-benefits-suggestions

    Other games you dont have to buy the box tho so thats not a good comparison.
  • Flynch
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    It's not really the fact they are stopping the loyalty rewards that's the problem for me.

    It's this whole 'pandora's box' scenario where once the B2P was made public knowledge, we can for-see step after step after step similar to this, leading the game down the wrong path.

    I really do feel bad for the devs here - i'm sure they never planned on flipping the table on subscribers in such a short space of time.
  • SantieClaws
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    He actually says they are stopping the scheme in its current format. He then goes on to say that they are considering other ways of rewarding players. So we don't get another pet that we could buy in the store anyway but maybe (my speculation) we might get something like a few extra crowns or an xp boost or some other thing.
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  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Flynch wrote: »
    It's not really the fact they are stopping the loyalty rewards that's the problem for me.

    It's this whole 'pandora's box' scenario where once the B2P was made public knowledge, we can for-see step after step after step similar to this, leading the game down the wrong path.

    I really do feel bad for the devs here - i'm sure they never planned on flipping the table on subscribers in such a short space of time.

    Oh come on. The devs here are the ones pushing this change. Dont let them fool you.
  • Flynch
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    Flynch wrote: »
    It's not really the fact they are stopping the loyalty rewards that's the problem for me.

    It's this whole 'pandora's box' scenario where once the B2P was made public knowledge, we can for-see step after step after step similar to this, leading the game down the wrong path.

    I really do feel bad for the devs here - i'm sure they never planned on flipping the table on subscribers in such a short space of time.

    Oh come on. The devs here are the ones pushing this change. Dont let them fool you.

    A few of them left - i'm assuming they left because they weren't happy with the state-of-play perhaps?

    I'm not talking specifically about the devs in charge, moreover the devs who work on the meat and gravy, not the accountable devs who meet with the suits.
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Flynch wrote: »
    Flynch wrote: »
    It's not really the fact they are stopping the loyalty rewards that's the problem for me.

    It's this whole 'pandora's box' scenario where once the B2P was made public knowledge, we can for-see step after step after step similar to this, leading the game down the wrong path.

    I really do feel bad for the devs here - i'm sure they never planned on flipping the table on subscribers in such a short space of time.

    Oh come on. The devs here are the ones pushing this change. Dont let them fool you.

    A few of them left - i'm assuming they left because they weren't happy with the state-of-play perhaps?

    I'm not talking specifically about the devs in charge, moreover the devs who work on the meat and gravy, not the accountable devs who meet with the suits.

    I keep hearing this rumor some left. First off I see no evidence of anyone leaving. Second we have no idea why they left if they did leave. This business has a high turnover rate. Always that next mmo they need people to work on.

    Fact is everyone on the team is behind this change and wanted it to happen.
    Edited by jamesharv2005ub17_ESO on February 6, 2015 2:29PM
  • Flynch
    Flynch
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    Flynch wrote: »
    Flynch wrote: »
    It's not really the fact they are stopping the loyalty rewards that's the problem for me.

    It's this whole 'pandora's box' scenario where once the B2P was made public knowledge, we can for-see step after step after step similar to this, leading the game down the wrong path.

    I really do feel bad for the devs here - i'm sure they never planned on flipping the table on subscribers in such a short space of time.

    Oh come on. The devs here are the ones pushing this change. Dont let them fool you.

    A few of them left - i'm assuming they left because they weren't happy with the state-of-play perhaps?

    I'm not talking specifically about the devs in charge, moreover the devs who work on the meat and gravy, not the accountable devs who meet with the suits.

    I keep hearing this rumor some left. First off I see no evidence of anyone leaving. Second we have no idea why they left if they did leave. This business has a high turnover rate. Always that next mmo they need people to work on.

    Fact is everyone on the team is behind this change and wanted it to happen.

    Whether people left or not is sort of secondary to the point anyway - fact is everyone who wants to be employed and paid simply have to be behind this change.

    I work in a team and am subject to the changes employed by my superiors. Whether I like the changes or not is entirely immaterial when it comes to keeping my house.
  • Frenkthevile
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    Bouvin wrote: »
    So I'm watching the Quest Gaming on Twitch, and Paul Sage just said they are ending the ESO loyaly program after the 9 month reward.

    Wow. Way to show you day 1 players how much you appreciate them by ending it as soon as B2P hits.
    Why...not even 1 year...NICE LOYALTY for real
  • Gidorick
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    Gidorick wrote: »
    This reveal has really made it pointless to remain subbed. I made the below post to propose some additional benefits after looking at what other games offer.

    http://forums.elderscrollsonline.com/discussion/150450/eso-subscription-benefits-suggestions

    Other games you dont have to buy the box tho so thats not a good comparison.

    the secret world you do.

    And how should that impact the subscription benefits? Should we get more or less?
    What ESO really needs is an Auction Horse.
    That's right... Horse.
    Click HERE to discuss.

    Want more crazy ideas? Check out my Concept Repository!
  • Tandor
    Tandor
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    I'm neither surprised, nor bothered.
  • Kragorn
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    Flynch wrote: »
    It's not really the fact they are stopping the loyalty rewards that's the problem for me.

    It's this whole 'pandora's box' scenario where once the B2P was made public knowledge, we can for-see step after step after step similar to this, leading the game down the wrong path.

    I really do feel bad for the devs here - i'm sure they never planned on flipping the table on subscribers in such a short space of time.

    Oh come on. The devs here are the ones pushing this change. Dont let them fool you.
    Highly unlikely, vastly more likely is it's driven by the bean counters in Zenimax Media, ZOS' overlords, I doubt even Firor had the final say.

    Edited by Kragorn on February 6, 2015 2:39PM
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