Error 210 - PatchManifestError_DownloadFail

stefano.conigliob16_ESO · January 2015

As of yesterday night, I get this error: "Error 210 - PatchManifestError_DownloadFail". Restarting or asking for a Repair does not fix the issue.
Is there any connectivity issue server-side?

ZOS_GaryA · January 2015

Hey there!

We have an article to address this issue right here. If continue to experience the same issue after following the steps in this article, please let us know!

stefano.conigliob16_ESO · January 2015

I followed all the steps, but the problem persists. Actually, the repair itself does not run at all, due to the "unable to download patch manifest" issue.

MarRyb · January 2015

Yeah exactly the same thing for me. Please have a look into it. Actually, I get Error 102 DownloadError_InvalidMetafile. I tried everything as described here.

ZOS_GaryA · January 2015

Hey there!

If this didn't help, please give the following steps a shot. As this edits an important networking file on the computer, please ensure that you follow the steps precisely to avoid any issues.

Open the Run menu by pressing the Windows key and R
Type in the following command to the runbox: notepad c:\windows\system32\drivers\etc\hosts
Once Notepad has opened the file, search for the line that contains the following information:
##.##.##.## launcher.bethesda.net

Please note that the # represents the numbers of the direct IP Address
Delete that entire line from the Hosts file
Save the changes but do NOT use "Save As" because this will change the Hosts file's extension

Important: If the launcher.bethesda.net line is not there, do not edit anything else in this file.

If this doesn't help, please let us know!

AngryNord · January 2015

Happens here as well, after this morning's update...
Seriously, this happens pretty much after each second update or so!

AngryNord · January 2015

And then it immediately insists on ANOTHER REPAIR!!!
Sorry, but we just shouldn't have to go through this after almost every update!! FIX YOUR LAUNCHER ZENIMAX!!!!!!!!!!

ZOS_GaryA · January 2015

Hey there @AngryNord,

Generally closing and re-opening the launcher will resolve that issue. If not, are you receiving any error messages when you launch the game client? If so, could you please specify the error number (209, 210, etc)?

Tavore1138 · January 2015

I am also getting this from this morning's maintenance.

Launching from eso.exe works fine although the game is reporting 1.5.7.1103452 version. But it logs me in and I can play which I would not expect to be able to do if it was a version mismatch.

Is it possible you patched the launcher but forgot to patch the game... or some variation on the theme - it would not be the first time...

ZOS_GaryA · January 2015

Hey there @SuraklinPrime‌,

It is a known issue that the game's version number didn't update, and it will be resolved in the next patch. If you are able to log in, you're updated to the most recent version from yesterday's patch.

If you folks haven't tried already, please give a shot to the KB linked in the first post as well as the additional steps in the following posts. If these don't help, please let us know!

AngryNord · January 2015

ZOS_GaryA wrote: »

Hey there @AngryNord,

Generally closing and re-opening the launcher will resolve that issue. If not, are you receiving any error messages when you launch the game client? If so, could you please specify the error number (209, 210, etc)?

As said above, the error message repeats itself and then a forced repair

Akhratos · January 2015

I had this happening today after the update.

I tried to avoid the repair, so after a few restarts of the launcher, it stopped showing the error and let me in completely normal again. Not a problem anymore.

ZOS_GaryA · January 2015

@AngryNord can you please specify the error message that you are receiving? We know it's a patch manifest error, but we need to know if it's 210 or 209.

Tavore1138 · January 2015

It's a 209 here.

Have run as admin, although I am running elevated anyway, and that does work.

PTS appears to be fine whether elevated or not.

I don't have a hosts entry.

AngryNord · January 2015

ZOS_GaryA wrote: »

@AngryNord can you please specify the error message that you are receiving? We know it's a patch manifest error, but we need to know if it's 210 or 209.

"Patchmanifesterror". Have tried all the tricks you listed, STILL get it!!!! FIX YOUR *** LAUNCHER!!!!!!!!!!!!!!!!

Aenra · January 2015

do not wish to start a new thread for nothing;
same issue, zero resolution thus far

tried admin (though did not need to as UAC is off)
tried repair,
tried all 3 of my registry cleaners + a reboot and again repair
tried deleting all my .version files, running all 3 reg cleaners, rebooting, and proceeding to 'install'->close->'update'->close->repair
tried (though again i had no need to, exceptions were already active) fully disabling my NIS suite

i am aware a number of launcher restarts eventualy allows you to log in;
hopefully however, a better solution (this is an issue from your end) will be implemented in a future patch. If you think there is a solution i may have missed, do feel free to let me know!

AngryNord · January 2015

Tried everything except total reinstall, STILL get error 209!! VERY close to unsubbing now!!!!!1

AngryNord · January 2015

Aenra wrote: »

If you think there is a solution i may have missed, do feel free to let me know!

Full uninstall + subscription cancellation

Meitral · January 2015

AngryNord wrote: »

Aenra wrote: »

If you think there is a solution i may have missed, do feel free to let me know!

Full uninstall + subscription cancellation

ragequit lol

AngryNord · January 2015

Meitral wrote: »

ragequit lol

Why should we pay to keep alive a game whose producers don't even have the competence needed to make a working launcher? Having to repeatedly repair the client after every second patch would be bordering to unacceptable even for an F2P game.

Meitral · January 2015

AngryNord wrote: »

Meitral wrote: »

ragequit lol

Why should we pay to keep alive a game whose producers don't even have the competence needed to make a working launcher? Having to repeatedly repair the client after every second patch would be bordering to unacceptable even for an F2P game.

F2P game are waiting for you. Not sure you'll find the same level of gameplay, content and PVP... but its your choice

Aenra · January 2015

apologies, forgot to add, cannot edit post with my IE

- i have no specific DNS server set, so obviously no /flush needed
- my IP has not changed
- the 209 manifest error 'happened' for the first time -after- i exited game this morning. Not after patching, did not even patch today, not when i opened/run launcher. Everything was fine, i exited the client at some point, after i got back to desktop the 209 error popped up (i usually leave the launcher running in the background). Notification was not there when launcher had initiated.

have tried everything else as listed above.

Jmannoodle · January 2015

I was having similar issues with the patch yesterday. No help from customer support, however running the launcher as administrator (right click, and select "Run as administrator") worked and it patched successfully.

ZOS_GaryA · January 2015

Hey there folks,

Let's please keep the conversation surrounded around giving and receiving support for the topic title at hand. If you are experiencing other issues, we ask that you either create a new topic to receive assistance for the issue, or create a new topic in a different location on the forums that is more fitting to the situation.

@AngryNord, as you have completed all of the troubleshooting in this topic, we have created a ticket for you detailing all of the troubleshooting you have completed so far. They should be able to provide more individual assistance for your issue.

stefano.conigliob16_ESO · January 2015

OP here. Quite weirdly, the latest patch FIXED the problem for me.

stefano.conigliob16_ESO · January 2015

OP again. Update. The client worked as it did correctly patch the game but, AFTER LOGGING IN, it bugged out again. Same Error 210 as in the original thread. Fortunately, a simple restart (of the client) seems to have fixed it.

freespirit · January 2015

I often get this error in the 24-48 hours after a patch, either when opening the launcher or on occasion when exiting the game and leaving the launcher open........

Closing the error notification and closing the launcher, then re-opening the launcher has always resulted in the error going away.....

Sometimes I have to close and re-open the launcher multiple times before it works..........

I NEVER use the repair option!!

Extra detail, my launcher is set to run as admin BUT I always right click and choose the 'run as admin' option too

Edit:- That is of course as long as the most recent patch DID download properly....

I never leave my PC when a patch is downloading....

After all I am not clinically insane!!

AngryNord · January 2015

stefano.conigliob16_ESO wrote: »

OP again. Update. The client worked as it did correctly patch the game but, AFTER LOGGING IT, it bugged out again. Same Error 210 as in the original thread. Fortunately, a simple restart (of client) seems to have fixed it.

Yes, when I thought I had nailed it, it always resurfaced after exiting the game here too. I _seem_ to have been able to kill it by _both_ deleting the .version file in the ESO main directory, _and_ deleting the Programdata subfolder, but I'm not knocking wood quite yet...

AngryNord · January 2015

Good thing I didn't knock wood - just tried the launcher again (AFTER a reboot), AND IT ONCE AGAIN INSISTS ON DOING A FULL REPAIR AND DISPLAYS THE BLOODY ERROR 209!!!!!!
I am giving support ONE more chance to fix this ONCE AND FOR ALL, or there will be one less subscriber pretty soon!!!!!!!!!!

AngryNord · January 2015

(and I have not yet had ANY communication from support previously, despite @ZOS_GaryA claimed to have made a ticket...)

stefano.conigliob16_ESO · January 2015

Ideed. This stuff is frustrating. Looks like being back to the old Ultima Online days, and that was bloody 1996!