Dwemmer Scrap turned into Ebony Ingot when I recalled the listing in my guild store.

SFBryan18 · January 2015

After recalling all my store listings to reprice the items, I found a single Ebony Ingot and had no idea where it came from. Later, I noticed my single Dwemmer Scrap which I had listed had neither sold, nor been returned to me. The game replaced an item worth a couple thousand gold with and item worth about 24g. I feel cheated. God forbid these mistakes should ever be in my favor or I might be considered a cheater, but when I get screwed, I'm sure no one will care.

Darlgon · January 2015

Cool. Alchemy confirmed. Gold turned into Lead.

Posting here is pretty pointless. You did /bug it in game? After that, next step is to contact ZoS CS.

SFBryan18 · January 2015

Darlgon wrote: »

Cool. Alchemy confirmed. Gold turned into Lead.

Posting here is pretty pointless. You did /bug it in game? After that, next step is to contact ZoS CS.

Why is there even a section called customer support?

Elsonso · January 2015

SFBryan18 wrote: »

Darlgon wrote: »

Cool. Alchemy confirmed. Gold turned into Lead.

Posting here is pretty pointless. You did /bug it in game? After that, next step is to contact ZoS CS.

Why is there even a section called customer support?

So that there is somewhere people can go to get told to contact Customer Support.

Edit: Lest people take this too seriously, there are some things that the forum moderators cannot handle, and that would include account and in-game itemization stuff. They will often pop in here and create a ticket for you, if you have not, and then CS will contact you.

ZOS_MollyH · January 2015

Hello @SFBryan18‌ ! @lordrichter‌ is correct in this case. Since researching this issue will require looking into your account in depth, we have created a support ticket for you. A customer support representative should be reaching out to you soon!