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Dwemmer Scrap turned into Ebony Ingot when I recalled the listing in my guild store.

SFBryan18
SFBryan18
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After recalling all my store listings to reprice the items, I found a single Ebony Ingot and had no idea where it came from. Later, I noticed my single Dwemmer Scrap which I had listed had neither sold, nor been returned to me. The game replaced an item worth a couple thousand gold with and item worth about 24g. I feel cheated. God forbid these mistakes should ever be in my favor or I might be considered a cheater, but when I get screwed, I'm sure no one will care.
We have contacted our Customer support team to help you solve your issue.
  • Darlgon
    Darlgon
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    Cool. Alchemy confirmed. Gold turned into Lead.

    Posting here is pretty pointless. You did /bug it in game? After that, next step is to contact ZoS CS.
    Edited by Darlgon on January 11, 2015 2:00PM
    Power level to CP160 in a week:
    Where is the end game? You just played it.
    Why don't I have 300+ skill points? Because you skipped content along the way.
    Where is new content? Sigh.
  • SFBryan18
    SFBryan18
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    Darlgon wrote: »
    Cool. Alchemy confirmed. Gold turned into Lead.

    Posting here is pretty pointless. You did /bug it in game? After that, next step is to contact ZoS CS.

    Why is there even a section called customer support?
  • Elsonso
    Elsonso
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    SFBryan18 wrote: »
    Darlgon wrote: »
    Cool. Alchemy confirmed. Gold turned into Lead.

    Posting here is pretty pointless. You did /bug it in game? After that, next step is to contact ZoS CS.

    Why is there even a section called customer support?

    So that there is somewhere people can go to get told to contact Customer Support. :smile:

    Edit: Lest people take this too seriously, there are some things that the forum moderators cannot handle, and that would include account and in-game itemization stuff. They will often pop in here and create a ticket for you, if you have not, and then CS will contact you.

    Edited by Elsonso on January 11, 2015 4:27PM
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  • ZOS_MollyH
    Hello @SFBryan18‌ ! @lordrichter‌ is correct in this case. Since researching this issue will require looking into your account in depth, we have created a support ticket for you. A customer support representative should be reaching out to you soon!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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