WebGet Failure

Gummybear_GodOfDeath · December 2014

At 1% of my update after downloading my game i keep getting a WebGet failure. I have tried everything on the support list and I still can't get it to stop. Would it have anything to do with a weak wifi connection?

ZOS_MichaelM · December 2014

Hey Gummybear_GodOfDeath,
Please check this help article: When updating the game, I received the error message "webget request failed." What does this mean?
Let us know if that's working for you. If not, please contact customer service.

Gyudan · December 2014

Use the "SUPPORT" link on the top right corner of your screen, it's the easiest way to receive help on technical issues.
Feel free to try with an ethernet cable or someone else's wifi, it could simply be a problem with your own connection.

Gummybear_GodOfDeath · December 2014

I have already used support -.- That's why I made a post.

Seravi · December 2014

I've had this a couple of times. Flushed my dns and it fixed the issue.

ZOS_MollyH · December 2014

Hi @Gummybear_GodOfDeath‌ ! We see that you have submitted a support request, and we've escalated the issue for you. You should be receiving contact from one of our Support Agents soon to help with further troubleshooting steps!

C3N50R3D · December 2014

Sometimes you need to go into Windows Firewall, delete any ESO apps, then restart the download or game and reallow them through the firewall when the window comes up. Close any game instances that are running before deleting them from the firewall rules.