Yeah it's bad. Something has happened in the past 1-2 months to their speeds or ability to serve the data. They keep saying it isn't on their side yet a lot of players are complaining. I have a 1Gbps/1Gbps fiber connection and I get a whopping 6kB/s. Level3 has run all kinds of line tests and the problem isn't on my side. It sucks for sure!
I live no where near ZoS (several states away) and have Time Warner Cable, known as the 2nd most horrible internet in the USA, and I get up to 4Mbps download speeds for patches. I don't think patch dl speeds have anything to do with ZoS.