Welcome to ElderLoadingScreens Online

Hypertionb14_ESO · December 2014

Want to enter a building? 20second loading screen.

Want to do trials? 1minute loading screen on entering or exiting.

Want to go to the undaunted Kiosk IN grahtwood by teleporting to the Elder tree? 1minute loading screen followed by another 1minute loading screen the moment you try to run to the kiosk

Want to randomly run around like a turkey with its head cut off on your horse? BOOM loading screen!

Teargrants · December 2014

Damn bro, pls tell me your secret for how you reduced your loading screens to just 1 min!

ers101284b14_ESO · December 2014

Mine only take 5-10 seconds

hammer_fella · December 2014

Hypertionb14_ESO wrote: »

Want to go to the undaunted Kiosk IN grahtwood by teleporting to the Elder tree? 1minute loading screen followed by another 1minute loading screen the moment you try to run to the kiosk

OMG this.

The performance is so terrible. If ZOS can't improve it they could at least put another wayshrine outside the damned tree so I don't have to load twice to run 250m.

bedlom · December 2014

Never had this issue, only takes me a couple of seconds.

Hypertionb14_ESO · December 2014

excuse me..

ElderCrashesandloadingscreens Online

Gyudan · December 2014

I'm stuck in a loading screen.

Most heard sentence when doing trials with a group.

grimsfield · December 2014

Anyone who doesn't have these ridiculous loading screens, you are very lucky. Now please us tell us your secret strat for the loading screen boss!

tengri · December 2014

ers101284b14_ESO wrote: »

Mine only take 5-10 seconds

That it does - most of the time.

But then there are times when I have to wait a minute or two; does not always happen, is not reliable reproducible, nothing.
But it happens.

Too frequently to ignore it or solely blame it on lag (or addons for that matter)... and apparently my client is long done "loading" (no more disk activities) anything and is just sitting there waiting on something from the server - which is not triggered or includes a *** huge delay for some unknown reason.

ers101284b14_ESO · December 2014

tengri wrote: »

ers101284b14_ESO wrote: »

Mine only take 5-10 seconds

That it does - most of the time.

But then there are times when I have to wait a minute or two; does not always happen, is not reliable reproducible, nothing.
But it happens.

Too frequently to ignore it or solely blame it on lag (or addons for that matter)... and apparently my client is long done "loading" (no more disk activities) anything and is just sitting there waiting on something from the server - which is not triggered or includes a *** huge delay for some unknown reason.

After a patch it takes a bit longer to load in but that's the only time.

tengri · December 2014

ers101284b14_ESO wrote: »

After a patch it takes a bit longer to load in but that's the only time.

Yeah, I know about that one - that delay is even before char selection and that's not what I meant.

Just today we were running AA three times in a row; the first time when we went outside to reset AA it took me only about 10s to load Craglorn.
After the second run, I stared at a loading screen for over a minute; then after the 3rd time I teleported out (and out of Craglorn) into Reaper's March - again with the usual 10s loading screen.
Sometimes the server is either lagging out really badly (doubtful because not everyone is affected) or is simply forgetting to sent some packets until the client finally request a resend.

Other example... last week at HelRa; there is a (usually very brief) loading screen after the last big trash mob group with the horn before you enter the chamber with the statues which can trigger hard mode.
On the first run I (as usual) barely noticed it; on the second run I was stuck there "loading" for nearly a minute.
I dont know what it is... but there *is* something. Not always and never reproducible,

ers101284b14_ESO · December 2014

tengri wrote: »

ers101284b14_ESO wrote: »

After a patch it takes a bit longer to load in but that's the only time.

Yeah, I know about that one - that delay is even before char selection and that's not what I meant.

Just today we were running AA three times in a row; the first time when we went outside to reset AA it took me only about 10s to load Craglorn.
After the second run, I stared at a loading screen for over a minute; then after the 3rd time I teleported out (and out of Craglorn) into Reaper's March - again with the usual 10s loading screen.
Sometimes the server is either lagging out really badly (doubtful because not everyone is affected) or is simply forgetting to sent some packets until the client finally request a resend.

Other example... last week at HelRa; there is a (usually very brief) loading screen after the last big trash mob group with the horn before you enter the chamber with the statues which can trigger hard mode.
On the first run I (as usual) barely noticed it; on the second run I was stuck there "loading" for nearly a minute.
I dont know what it is... but there *is* something. Not always and never reproducible,

That sucks because if you cant reproduce it then there's a good chance they can't reproduce it , target the problem or fix it.

drschplatt · December 2014

I get them mostly when leaving delves and dungeons. I've also been able to determine that I should port to a low population wayshrine before trying to port to one of the busy ones when coming out of a delve. For some reason trying to port from a pledge to Elden Root locks me up every time, but if I port from a pledge to a lonely wayshrine THEN go to Elden Root, it seems to work. Still slow, but it works.

One more thing I've noticed. When I'm having lag and latency issues (often enough) if I leave the game, and flush my DNS it seems to really help.

Lord_Kreegan · December 2014

Generally the loading screens occur for two reasons (fairly standard game design):

Graphics - unless the graphics data for the zone you're switching to has been cached, your client has to unload the current zone data (deallocate the memory) and load the new zone data (allocate new memory), manipulating that data DirectX-style for display. This has nothing whatsoever to do with LAG. If the graphics data has been cached, the loading screen lasts only a short time. If the data has not been cached, it can last a significant amount of time depending on the complexity of objects in the zone you're going to. This can all take longer if:
Memory - As you allocate/deallocate memory, you have to wait for the OS garbage collection routines to coalesce the fragments into blocks of the size you need. If you've exhausted free memory through several zone changes, the garbage collection process can take some time...

It doesn't matter if you have the latest-greatest-fancy-schmanzy graphics card and terabytes of RAM. This is a 32-bit application using DirectX. A 32-bit application doesn't address even 4Gb and the MSWindows OS insists on using virtual memory (disk) no matter how much memory you have. DirectX insists on buffering communications with your graphics card; object creation starts in RAM before it is handed off to the card.

It's the economy architecture, stupid players... [decided to borrow a phrase from the politicians]

If you played SW-TOR, you noticed that loading screens tended to pop up at inopportune times, not just when crossing zones (ESO will do this, too). EA-BioWare is a bit more honest with their players; they explain that the loading screen allows the client to "catch up". Actually it's letting the OS do the garbage collection drill to provide RAM to the client, but that's TMI for most players.

If you played SW-TOR, you might have also noticed that there is a 1Gb cache file in the game directory on your harddrive. The game actually runs better if you delete it before every playing session (SW-TOR doesn't flush the cache at the end of a session, so a new game session starts with whatever was in the cache at the end of the last session).

I haven't seen such a caching operation with ESO... that may be part of the problem.

Heishi · December 2014

Lord_Kreegan wrote: »

Generally the loading screens occur for two reasons (fairly standard game design):
Graphics - unless the graphics data for the zone you're switching to has been cached, your client has to unload the current zone data (deallocate the memory) and load the new zone data (allocate new memory), manipulating that data DirectX-style for display. This has nothing whatsoever to do with LAG. If the graphics data has been cached, the loading screen lasts only a short time. If the data has not been cached, it can last a significant amount of time depending on the complexity of objects in the zone you're going to. This can all take longer if:

Memory - As you allocate/deallocate memory, you have to wait for the OS garbage collection routines to coalesce the fragments into blocks of the size you need. If you've exhausted free memory through several zone changes, the garbage collection process can take some time...

It doesn't matter if you have the latest-greatest-fancy-schmanzy graphics card and terabytes of RAM. This is a 32-bit application using DirectX. A 32-bit application doesn't address even 4Gb and the MSWindows OS insists on using virtual memory (disk) no matter how much memory you have. DirectX insists on buffering communications with your graphics card; object creation starts in RAM before it is handed off to the card.

It's the economy architecture, stupid players... [decided to borrow a phrase from the politicians]

If you played SW-TOR, you noticed that loading screens tended to pop up at inopportune times, not just when crossing zones (ESO will do this, too). EA-BioWare is a bit more honest with their players; they explain that the loading screen allows the client to "catch up". Actually it's letting the OS do the garbage collection drill to provide RAM to the client, but that's TMI for most players.

If you played SW-TOR, you might have also noticed that there is a 1Gb cache file in the game directory on your harddrive. The game actually runs better if you delete it before every playing session (SW-TOR doesn't flush the cache at the end of a session, so a new game session starts with whatever was in the cache at the end of the last session).

I haven't seen such a caching operation with ESO... that may be part of the problem.

Basically this. I also ran into an absurd number of load screens when my CPU died and I had to replace it temporarily with an OLD weak cpu until the replacement arrived. For some reason ESO doesn't seem to drop frames or lag if your pc can't handle the settings, it just pops up a load screen. YMMV but that's what I noticed.

Hypertionb14_ESO · December 2014

Ok here is my probmen with all that is above.

I had no issues like this untill 1.5

Elsterchen · December 2014

Hypertionb14_ESO wrote: »

Want to enter a building? 20second loading screen.

U CAN use doors? Like ... going through them and not just stand there stupidly and hit "E" and nothing happens. Wow ... have to try that one day, maybe.

coplannb16_ESO · December 2014

#1 reason for loading screen: addons

seriously, look at your saved variable folder. If it contains more than say 2 MB in files you will notice a huge increase in loadtime.

Especially EsoHead and its derivates are creating large XML-files (storing map-data) which takes a long time to parse on loading.

Upon disabling EsoHead my load time went from 1-2 minutes to 10 seconds (Iam also no longer getting the "your UI memory is running low"-message ingame).

Also if your load time is too long you will timeout and get the infinite loading screen...

Rodario · December 2014

My loading screens usually take 5-10 seconds.

I don't mean to insult anyone, but are you guys with minute-long loading screens playing on minimum requirement machines? Do you have addons installed? Have you checked if there's a difference to the loading duration if you disable them?

Cherryblossom · December 2014

Lord_Kreegan wrote: »

Generally the loading screens occur for two reasons (fairly standard game design):
Graphics - unless the graphics data for the zone you're switching to has been cached, your client has to unload the current zone data (deallocate the memory) and load the new zone data (allocate new memory), manipulating that data DirectX-style for display. This has nothing whatsoever to do with LAG. If the graphics data has been cached, the loading screen lasts only a short time. If the data has not been cached, it can last a significant amount of time depending on the complexity of objects in the zone you're going to. This can all take longer if:

Memory - As you allocate/deallocate memory, you have to wait for the OS garbage collection routines to coalesce the fragments into blocks of the size you need. If you've exhausted free memory through several zone changes, the garbage collection process can take some time...

It doesn't matter if you have the latest-greatest-fancy-schmanzy graphics card and terabytes of RAM. This is a 32-bit application using DirectX. A 32-bit application doesn't address even 4Gb and the MSWindows OS insists on using virtual memory (disk) no matter how much memory you have. DirectX insists on buffering communications with your graphics card; object creation starts in RAM before it is handed off to the card.

It's the economy architecture, stupid players... [decided to borrow a phrase from the politicians]

If you played SW-TOR, you noticed that loading screens tended to pop up at inopportune times, not just when crossing zones (ESO will do this, too). EA-BioWare is a bit more honest with their players; they explain that the loading screen allows the client to "catch up". Actually it's letting the OS do the garbage collection drill to provide RAM to the client, but that's TMI for most players.

If you played SW-TOR, you might have also noticed that there is a 1Gb cache file in the game directory on your harddrive. The game actually runs better if you delete it before every playing session (SW-TOR doesn't flush the cache at the end of a session, so a new game session starts with whatever was in the cache at the end of the last session).

I haven't seen such a caching operation with ESO... that may be part of the problem.

Whilst I get the occassional load screen in a zone if I've just Wayshrined in I rarely get them whilst running around.
I do occassionally get long loading screen when using a wayshirine, but not often.
The first port in cyrodill always takes a lifetime, but every one knows Cyrodill is broken beyond repair.

I've never had any load screens in SWTOR when traveling round the planets! But the load screens for some planets, is the time I go and make a cup of tea

hammer_fella · December 2014

Rodario wrote: »

My loading screens usually take 5-10 seconds.

I don't mean to insult anyone, but are you guys with minute-long loading screens playing on minimum requirement machines? Do you have addons installed? Have you checked if there's a difference to the loading duration if you disable them?

My gaming rig most certainly exceeds minimum requirements. I generally have no difficulty otherwise playing with settings maxed out, it is only in high population areas (eg. Elden Root and Rawl'Kha in AD) that it seems to drag like this. Even once the loading screen is done, it doesn't really finish rendering things in the area, so I must wait for everything to render before moving through the area or suffer another load screen immediately.

I used to be able to comfortably minimize the game during load screens and surf the net. More recently, my entire system freezes up if I attempt to do anything else, suggesting that the game is hogging as much available memory as possible, and much more than it previously did.

As for add-ons, I don't run many, but I'll test that later to see what effect it does or doesn't have. What few add-ons I do have mostly fall under the category of basic UI which, if that is indeed the culprit (I doubt it), is another area ZOS could look to make improvements. Until the day their UI can provide me with basic info like how much HP an enemy has, I guess I'll just have to suffer whatever dubious effect my add-ons may have on performance.

ZOS_GaryA · December 2014

coplannb16_ESO wrote: »

#1 reason for loading screen: addons

seriously, look at your saved variable folder. If it contains more than say 2 MB in files you will notice a huge increase in loadtime.

Especially EsoHead and its derivates are creating large XML-files (storing map-data) which takes a long time to parse on loading.

Upon disabling EsoHead my load time went from 1-2 minutes to 10 seconds (Iam also no longer getting the "your UI memory is running low"-message ingame).

Also if your load time is too long you will timeout and get the infinite loading screen...

Pretty much hopped in to say this. We know it's an age old ZOS mod classic, but addons can extend your load time if you're using quite a few (or one really, REALLY big one). We recommend renaming your SavedVariables folder to SavedVariables.old and disabling your addons to see if the load times improve.

TehMagnus · December 2014

ZOS_GaryA wrote: »

coplannb16_ESO wrote: »

#1 reason for loading screen: addons

seriously, look at your saved variable folder. If it contains more than say 2 MB in files you will notice a huge increase in loadtime.

Especially EsoHead and its derivates are creating large XML-files (storing map-data) which takes a long time to parse on loading.

Upon disabling EsoHead my load time went from 1-2 minutes to 10 seconds (Iam also no longer getting the "your UI memory is running low"-message ingame).

Also if your load time is too long you will timeout and get the infinite loading screen...

Pretty much hopped in to say this. We know it's an age old ZOS mod classic, but addons can extend your load time if you're using quite a few (or one really, REALLY big one). We recommend renaming your SavedVariables folder to SavedVariables.old and disabling your addons to see if the load times improve.

And mmm how do we play the game without the addons?

grimsfield · December 2014

ZOS_GaryA wrote: »

coplannb16_ESO wrote: »

#1 reason for loading screen: addons

seriously, look at your saved variable folder. If it contains more than say 2 MB in files you will notice a huge increase in loadtime.

Especially EsoHead and its derivates are creating large XML-files (storing map-data) which takes a long time to parse on loading.

Upon disabling EsoHead my load time went from 1-2 minutes to 10 seconds (Iam also no longer getting the "your UI memory is running low"-message ingame).

Also if your load time is too long you will timeout and get the infinite loading screen...

Pretty much hopped in to say this. We know it's an age old ZOS mod classic, but addons can extend your load time if you're using quite a few (or one really, REALLY big one). We recommend renaming your SavedVariables folder to SavedVariables.old and disabling your addons to see if the load times improve.

This is BS and until mods and devs like you accept that there is a problem with loading in this game, we will continue to have problems with loading screens. Getting you guys to accept that there is a problem is the biggest issue in the game right now.

The fact that I didnt have any problems with this game until about patch 1.4 tells me that some change in 1.4 is causing this. NOT ADDONS. Not anything the player is doing. This is a problem with the game that was introduced with that large patch.

xaraan · December 2014

Aside from a few times where I just have long load screens randomly, a lot of them seem to come when we travel to another player and are already in a group - the others in my group seem to be doing the same, traveling to someone, but perhaps someone different. I always thought the game was trying to sort out the instances since people in the same group were possibly traveling to different people in different instances. But, I guess it could mysteriously be happening all the sudden from add-ons that weren't causing problems before...

Atropos · December 2014

grimsfield wrote: »

ZOS_GaryA wrote: »

coplannb16_ESO wrote: »

#1 reason for loading screen: addons

seriously, look at your saved variable folder. If it contains more than say 2 MB in files you will notice a huge increase in loadtime.

Especially EsoHead and its derivates are creating large XML-files (storing map-data) which takes a long time to parse on loading.

Upon disabling EsoHead my load time went from 1-2 minutes to 10 seconds (Iam also no longer getting the "your UI memory is running low"-message ingame).

Also if your load time is too long you will timeout and get the infinite loading screen...

Pretty much hopped in to say this. We know it's an age old ZOS mod classic, but addons can extend your load time if you're using quite a few (or one really, REALLY big one). We recommend renaming your SavedVariables folder to SavedVariables.old and disabling your addons to see if the load times improve.

This is BS and until mods and devs like you accept that there is a problem with loading in this game, we will continue to have problems with loading screens. Getting you guys to accept that there is a problem is the biggest issue in the game right now.

The fact that I didnt have any problems with this game until about patch 1.4 tells me that some change in 1.4 is causing this. NOT ADDONS. Not anything the player is doing. This is a problem with the game that was introduced with that large patch.

Agree 100%. It's time to stop blaming addons for everything. Sure, sometimes they cause problems, but the infinite loading screens are happening every single day regardless of addons.

I don't think anyone is buying this explanation. There is some fundamental issue with the megaserver allocation mechanism that places players into game spaces.

There's not an addon-based explanation why I can sometimes load in 5 seconds and sometimes it takes 5 minutes.

Slurg · December 2014

I don't buy "blame it on the add-ons" either. I never used a single add-on before yesterday but still had the loading screen problem from time to time, more frequently after the 1.5 patch. Yesterday I installed 5 add-ons and proceeded to play for hours on multiple characters in multiple zones without one single loading screen problem.

It really isn't the easy scapegoat this time. Now there may be multiple causes. But saying this issue is solely due to add-ons is just wrong.

Morvul · December 2014

grimsfield wrote: »

ZOS_GaryA wrote: »

coplannb16_ESO wrote: »

#1 reason for loading screen: addons

seriously, look at your saved variable folder. If it contains more than say 2 MB in files you will notice a huge increase in loadtime.

Especially EsoHead and its derivates are creating large XML-files (storing map-data) which takes a long time to parse on loading.

Upon disabling EsoHead my load time went from 1-2 minutes to 10 seconds (Iam also no longer getting the "your UI memory is running low"-message ingame).

Also if your load time is too long you will timeout and get the infinite loading screen...

Pretty much hopped in to say this. We know it's an age old ZOS mod classic, but addons can extend your load time if you're using quite a few (or one really, REALLY big one). We recommend renaming your SavedVariables folder to SavedVariables.old and disabling your addons to see if the load times improve.

This is BS and until mods and devs like you accept that there is a problem with loading in this game, we will continue to have problems with loading screens. Getting you guys to accept that there is a problem is the biggest issue in the game right now.

The fact that I didnt have any problems with this game until about patch 1.4 tells me that some change in 1.4 is causing this. NOT ADDONS. Not anything the player is doing. This is a problem with the game that was introduced with that large patch.

this, pretty much.
the excessive loading screen times occur since patch 1.4
disabling ALL addons does NOT solve the problem --> it's not the addons
(yes, some laaaarge addons cause a very similar problem, I'm not using one of those for that very reason)

I know what my char is standing around in the world, and is actually attackable (when in Cyrodiil and loadingscreening into a forward camp)
more then once, I was dead by the time I'm finally through a loading screen...

HeroOfNone · December 2014

Be a bit more positive people and stop yelling "it's you and not me!" All the time with the addons. Go a few different places and time your load times. Exit the game, remove your addon folder and put it to a new location and load ESO up again and try to load up some load screens while timing it. Post the difference in times and show them off honestly. I don't think this will solve all issues, however I have seen some folks have issues because of mod lag and their PC pushing the minimum specs for ESO. Honestly you have nothing to lose for trying this out for half an hour.

Meanwhile consider a few additional step:
- add a firewall rule for ESO to bypass it, this has helped with load screens in Cyrodiil in the past
- turn off your launcher in the background, this ears up some processing and one time in the past I caught it patching PTL while the game was playing, making for lagging playing
- look up the search to fix jobnumberthreads and workerthreads, I named something like that. That will cause random freezing and sometimes endless load screens.

hammer_fella · December 2014

I tested this twice today, with and without add-ons, once during the early morning (about 6:00 AM PST) and then later in the day (about 12:00 noon PST).

I started on both occasions loading into an area where I did not expect much traffic (I used the Dune wayshrine in Reaper's March where I'd left my character the night before, but any remote wayshrine would do), then traveled to Elden Root to compare load times.

In the morning test, it was somewhat slower loading Elden Root than my starting location, but not so much so as to be especially frustrating. Neither load screen was especially long (30 seconds max). I was able to make it from the Elden Root wayshrine to the Undaunted Enclave without encountering a second load screen, though it did take a moment for everything to render once I arrived. Frame rate was tolerably smooth. Attempted the same procedure a second time without add-ons, but I did not notice any appreciable difference whatsoever.

Later in the afternoon was a different story. Although the load at Dune wayshrine was about the same as in the morning, Elden Root took longer than it had in the morning (closer to a full minute) and I only made it halfway to the Undaunted Enclave before another load screen began. Once I recovered from the load screen I still had very low frame rate as I continued to the Enclave where almost nothing had rendered. Again, disabling my add-ons had no apparent effect. I had the same double load screen and the same laggy framrate even with them off.

TL:DR Turning off my add-ons made absolutely no difference. What did make a difference was the amount of traffic in the particular area I was in at different times of the day.

ZOS_GaryA · December 2014

Hey there folks,

We certainly understand that troubleshooting an issue can be frustrating at times. Troubleshooting tends to start at the tried-and-true suggestions that have worked for multiple people in the past. The step above is meant as a starting suggestion as opposed to an end-all-be-all solution, and we understand that your mileage may vary as far as certain steps are concerned.

If you are continuing to experience long loading screens after disabling add ons, please take a note of which area you are loading into so we can see if it's something consistent. If it's random, we'll take the opportunity to gather some additional information to see if there are any consistencies, and continue working on the issue from there.

We have also moved this topic to the Customer Support section as it is more fitting to the topic. It will also be an opportunity for other folks that may be experiencing this issue to find a similar topic. Thanks for your patience!