Hello again,

Thanks for the advice. Sorry about my first post, I was a bit upset at the time having performed a minor miracle to download 40GB while travelling in a country with data quotas.

The download client was from accounts.elderscrollsonline.com using the download button after you register the key for the game so I can only assume that is the latest as you say. I just bought the game to try it out with friends.

I only have wireless at work. I get a LAN connection back in the hotel. The download was never the problem, at least the client download. Was getting 1-2mb/s download at work and 640kb/s at the hotel.

I closed and reopened the client three to four times when it happened. I rebooted just in case there was a hung process somewhere. I did a repair in the client as suggested which had no impact. Then finally the uninstall...

It was the post at the top of this forum that suggested I uninstall and reinstall the client. I wasn't certain that would work but then I figured you wouldn't suggest it if it was going to blow away the data set.

About the only thing I didnt do was repair permissions but then usually thats never a problem on my Mac. Will find out when I do the download again, this time from home on a high speed network over the weekend.

I will be checking the workplace this morning to see if their company filter is blocking the manifest download from the main site. I found the link to the manifest in the KB article you have on this issue. Will advise and let you know.

I suppose what most upset me is I followed the instructions, carefully did everything that was suggested and yet still lost the data set. This stings even more so because I work with computers, deal with networks, routers, switches, load balancing, firewalls, the whole shebang and yet such a simple thing as this went awry. It is not as though I haven't done this kind of thing before, been gaming for 20 years, knows all the in's and out's yet still, ended up here.

I geniunely have a concern for the next guy who comes through and tries to do this. With your help, just want to make sure the instructions are updated so others don't experience this as their first impression of Elder Scrolls Online.

Thanks... I am trying to load the NA client. I did a remote control to my Windows desktop at home last night and kicked off the ESO download. It was finished this morning and ready to play.

I checked the manifest file (as mentioned in 210 knowledgebase article) download at work this morning and its not blocked so I am not sure why this problem is happening. I will download the software again on my Mac when I fly home tonight and see what happens a second time around. I have a high speed connection there.

I have a late 2013 Macbook Pro Retina running Yosemite version 10.10.
The graphics card in this model is a GeForce 750M 2GB
I have 400GB of free space.

My not so educated guess is that they've fixed things on the CDN where the client's files come from. Maybe things broke on that end when the patch data for 1.5.3 was prematurely released last Sunday. The error messages were cross-platform, but now they seem to be gone. I'm glad that things work again.

They suggested that I flash the PRAM. Can you imagine? What is this, 1997?

Customer Service, in an email responding to my crash report. Yes, yes, resetting is what they said. I don't have a dual monitor setup. And resetting the PRAM resets a bunch of system settings, as well, so I'm not overly keen on doing it whenI've run tons of games (I get bored quickly) in recent years and none of them ever required this kind of Kung Fu. Let's see, what else? Oh, yes, of course I was angry and frustrated when I wrote that. Really, though, why of all the titles living on my HD is ESO the one that keeps crashing? I don't see all of those developers running afoul of Yosemite...

But what the hell, I'll give it a try.

Nebenbei bemerkt, ich seh da reichlich deutsche Links in deiner Signatur... darf man fragen, was es damit auf sich hat?

Let's hope "truth" causes ESO to "stick," instead of quitting every five minutes.

lecarcajou_ESO wrote: »

Well, that didn't help one bit, nor did any of the other things CS suggested. Here's a bit of truth: this game's a mess, and they don't know to fix it. Bye!

foR you yes. Hope you fix your problem.

lecarcajou_ESO wrote: »

Would you guys not be just a little aggravated, too?

Why, of course, natürlich.

Reminds me of beta, right after they've released the Mac client for the stress test weekends. I was all fired up, because I could have been in beta much earlier. But I gracefully declined, so I that could play on OS X. Servers came up, I logged in... and after ten to fifteen minutes in the first big city: BAM, crash. Rinse and repeat. Turned out there was a memory leak in texture handling, and it was there in one form or another for the longest time. But it got fixed eventually, and this seems not to be the issue here.

We'll get to see a newer version of OpenGL used by the game in order to make FaceFX work. You could always try again then.

P.S.: There have been people posting here that, after encountering problems with 10.10, they would be going back to 10.9 (via Time Machine backup). Sadly, they didn't follow up on how it worked out for them. I suppose that after 10.10.1 was released recently, things haven't changed?

Okay. So their support rep just asked me in another email to turn off UAC via the START button. It does not exactly inspire confidence in their advice that they seem unaware I am reporting a MAC issue (and yes, that should have been quite clear from my initial report). Sigh.